;BOW;
it's great to be bac 4 advice from great sensais as yourselves.i have a problem with a laptop msome1 brought to me.under device manager the
-multimedia audio controller
-PCI simple communications controller
-USB controller
-video controller{VGA compatible}
-unknown devices
all these have question marks-u know the yellow ones.meaning the drivers are missing.what i'd like to know is WHERE can i get these drivers at one site.specifics of the laptop are:
OS-windows XP professional.version 5.1.2600 service pack 2 build 2600.
Sysem type-X86-based PC
processor-X86 family model 13 steppinjg 8 geuinIntel
Computer-Intel(R)celeron(R)M processor 1.50ghz,448 mb of RAM
Packard bell laptop.

P.S; when i check under device manager it tells me no driver present.with (code28)error.ohh ya and if u want me to check the motherboard please tell me how.i've 4gotten.and do i need to check "systems information" to know wat specific hardware iam dealing wit?4 me to download the drivers?plllliizzzz help sensais ;BOW;

new info
-BIOS Version-insyde software coporation R1.01,12/08/2005
-System Model-Packard Bell Easynote
-SMBIOS-Version 2.3

http://support.packardbell.com/asia/

:BOW:
thanx sensai.the web site u told me to go to slved all my problems except one.the unknown device question mark is still there.tried to use the a unknown device identifier and it came up with this:
-unknown device
*windows description-unknown device
*hardware ID-MTC0007
*device category(class)-other devices
*enumerator-ACPI
*device status flag-unknown,present,not detected,not phantom,category visible.
:BOW:

Try running this to check for your unknown device:
http://members.datafast.net.au/~dft0...ads/pcivbs.vbs

If that does not help, try the full tool:
http://www.halfdone.com/ukd/UKD_14-20_Beta.zip

:BOW:
Great sensai,i did download the device identifier and this is what i got;
Computer Info
Chipset: <unknown>
Computer Name: PACKARD
OS: Microsoft Windows XP Service Pack 2 (Full or Upgrade Retail)
Product Key...*************************

Device Tree
Other devices
Unknown device
Unable to Detect, Hardware ID: MTC0007
so i do not know where u cud advice me on going for the driver.been having difficulty in getting anywhere in the driversguide.com coz it seems everytime i enter a serial number it refuses the format.wud be great if u cud also tell me on how to use the site prperly
:BOW:

http://support.packardbell.com/asia/

Enter your sn and then search for all your drivers