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Need help with win32k.sys & minidump
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#1
05-07-2008, 10:37 AM
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Need help with win32k.sys & minidump
I have a terminal server and for some reason, it restarts on trying to print some specific documents from CrystalReports XI.
The minidump blames win32k.sys (tho im not expert on reading it), but i don't beleave it... i think its a printer driver - jet i cannot test it because sometimes it prints fine and i have many printers. It's this MS KB: h t t p://support.microsoft.com/kb/911028/en-us But i already have the SP2 on my Win 2003 x64 R2 - so i have no clue how to fix the issue. 
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#2
05-22-2008, 03:22 AM
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I have the same problem:
Terminal Server Windows 2003 Std. R2 x64 with SP2. Randomly crashes with crash: STOP 0x00000050 (parameter1, parameter2, parameter3, parameter4) PAGE_FAULT_IN_NONPAGED_AREA The crash blames win32k.sys. I performed a crash debug using windbg and I see also Winword.exe being referenced under "PROCESS_NAME". I think there might a problem with win32 applications running on a x64 Windows Server with Terminal Services enabled. Did you try to analyse the minidump? Good bye, let me know Simone
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