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Blue screen: driver irql not less or equal

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  #1  
Old 06-30-2008
Newcomer, in training
 
Member since: Jun 2008, 2 posts
Blue screen: driver irql not less or equal

hello
i have been using a hand me down computer that has some obvious issues. now i cant go online unless i am in safe mode with out the blue screen popping up and saying driver_irql_not_less_or_equal. in the meantime my taskbar and desktop have also disappeared and i can only use taskmanager on administrator even though my account has an administrator title also. please help me, i am novice to computer repair and am clueless.
sincerely,
joe albers
  #2  
Old 06-30-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,805 posts
driver_irql_not_less_or_equal errors are caused by faulty drivers or buggy software. At this point we don't know what driver or drivers are cauing this.

In Safe Mode do the following: scan for viruses, malware, etc. What security software does this PC have?
  #3  
Old 07-02-2008
Newcomer, in training
 
Member since: Jun 2008, 2 posts
i installed Defender Pro 5 in 1 but it never ran correctly so i uninstalled that and installed a freeware called avanst antivirus. i am not so sure that it works all that great however
  #4  
Old 07-02-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,805 posts
Avast is actually very good. Many, many people run it including myself on my second family rig. They update at least twice a day their virus definitions.

I don't know anything about Defender Pro 5 in 1. Were you having BSODs prior to installing yhis software?
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