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BSOD ***STOP: 0x0000000A - dump analysis requested please

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  #1  
Old 11-03-2008
Newcomer, in training
 
Member since: Nov 2005, 17 posts
BSOD ***STOP: 0x0000000A - dump analysis requested please

Hi-

I am working on a clients laptop:

Sony Vaio a130p
WinXP Pro SP2
512MB RAM

Computer is getting 0x0A BSODs rather frequently. I ran a full memory and disk test, this passed. I think possibly this is due to a driver, could someone please look at these dumps and tell me what file possibly is the culprit.

Thanks so much in advance, very much appreciated.

Best Regards,

Dave
Attached Files
File Type: dmp Mini102208-07.dmp (88.0 KB, 1 views)
File Type: dmp Mini102208-06.dmp (88.0 KB, 1 views)
File Type: dmp Mini102108-07.dmp (88.0 KB, 1 views)
File Type: dmp Mini093008-08.dmp (88.0 KB, 1 views)
  #2  
Old 11-03-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Quote:
Originally Posted by djc2005 View Post
I think possibly this is due to a driver, could someone please look at these dumps
Have you actually confirmed all drivers are updated for your Sony Vaio a130p ?
You should do this before anything else.
Once all your drivers are confirmed up to date (from Sony Support download page)

Then re-confirm if you have any further Minidumps
Note: I have not looked at the present Minidumps attached, for the above reasons
  #3  
Old 11-04-2008
Newcomer, in training
 
Member since: Nov 2005, 17 posts
I have updated the drivers (wireless and video) from the sony website, after the customer dropped off the laptop, but the issue is that the problem is not easily reproducible. Without having a known stimulus that can make the problem happen, it is not certain the driver update is the resolution. So I do not have confidence that the problem will not resurface when I return the laptop to the client. If you could look at the minidump(s) and give me root cause, then this would be of tremendous help.

Thanks so much for your assistance, much appreciated.
  #4  
Old 11-04-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
All Minidumps:
Quote:
BugCheck 100000D1, {418, 1b, 0, f7879da3}
Probably caused by : w22n51.sys
Please read here: (Driver issue) http://www-307.ibm.com/pc/support/si...cid=MIGR-57964
  #5  
Old 11-04-2008
Newcomer, in training
 
Member since: Nov 2005, 17 posts
Thank you very very much. I really appreciate your help.

Very Best Regards,

Dave
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