also @ TechSpot: Initial findings suggest Foxconn plant conditions are above average
Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.

Go Back   TechSpot OpenBoards > Hardware > Mobile Computing

Download Now:

Help with minidump files n BSOD

Thread Tools Search this Thread
  #1  
Old 11-04-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
Help with minidump files n BSOD

Hi,

for half a year now my acer aspire 4520 noebook had been having random BSOD, sometimes it seems to go away, ut in a while it will come back. Pls help me, cuz i am really frustated with it. thanks in advance. If you need more info, I'm more than happy to provide it.

system spec:
Window Vista Ultimate sp1
AMD TL-58
n-force 600m Motherboard
Nvidia Geforce 700M
2Gb DDR2 Ram
120Gb Hdd

p.s. If i post in the wrong section pls tell me, thanks
Attached Files
File Type: dmp Mini110308-01.dmp (137.9 KB, 4 views)
File Type: dmp Mini110408-02.dmp (137.9 KB, 2 views)
File Type: dmp Mini110208-01.dmp (137.9 KB, 2 views)
  #2  
Old 11-04-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Inside the 3 Minidumps:
Quote:
BugCheck 1000008E, {c0000005, 81e7d34f, 9ab41ac4, 0}
Probably caused by : ntkrpamp.exe
PROCESS_NAME: audiodg.exe

BugCheck 1000007F, {d, 0, 0, 0}
Probably caused by : win32k.sys
PROCESS_NAME: explorer.exe

BugCheck 1000007F, {8, 878500c0, 0, 0}
Probably caused by : ntkrpamp.exe
PROCESS_NAME: LimeWire.exe
Hmm, that last one is a concern
Limewire is a filesharing program, that is notorious for downloading Virus\Malware


Have a look at:

Viruses/Spyware/Malware Preliminary Removal Instructions
  #3  
Old 11-05-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
the situation juz get worse, occasionally my screen will go hang with blurred white lines across screen with the harddisk n wireless modem light stopped blinking(on) , do any1 have any idea wat is wrong? could it be memory or harddisk problem?

pls help
  #4  
Old 11-05-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Sounds unrelated to your Minidump issue, but this seems like faulty Harddrive (or connection)
You can run a Drive Diagnostics on your HardDrive
  #5  
Old 11-06-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
well, today i tried using window's last known good configuration, n it seem to be pretty good so far. I will report back after about 24 hours.

Plus, it seems strange, but i get a usb port BSOD today, could there be a problem with my motherboard?
  #6  
Old 11-06-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
oopsie, crashed~

it crashed again T.T, now i think the HD or motherboard is the culprit cuz it even crashed during the motherboard logo screen, as a last resort before sending it to hell/acer repair shop, i try now reinstalling the chipset n harddisk (sata) driver.

god pls help me~

p.s. do anyone have any idea how can i fix it by myself?
  #7  
Old 11-06-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
So far the Minidumps and errors do not point to Motherboard issue
Rather a driver or Malware issue ie my first reply to you!
  #8  
Old 11-07-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
solved, could be~

i can't believe my luck, after i disabled my wireless, my comp is error free for 2 days, now i'm trying to find a newdriver 4 it. will report back in a while.

Tq
  #9  
Old 11-07-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Click here for automatic detection:
  #10  
Old 11-12-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
okay, i think i pinpointed the problem. my comp only freezes during graphically intensive program such as warcraft or cod4, or on for a few hours. I think that the main problem is with mobo or graphic card temp cuz after every freeze i would have to wait 2-4 minutes b4 i can reboot without the teared screen of death or juz black screen. but since mine is a laptop, i can't do anything about it,zzz. may be this is worth the warranty?

p.s.acer sucks!!
  #11  
Old 11-12-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
I believe the warranty issue is valid only after you have run all their Diagnostic discs and confirmed hardware faulty

I don't want to get stuck into why these games cause the fault
I've seen it on many threads, with users patching this and patching that
I think I would just stop playing those games on that hardware setup, others may disagree (I just don';t want to get involved on these long winded issues, regarding games not working)
  #12  
Old 11-12-2008
Newcomer, in training
 
Member since: Dec 2007, 14 posts
okay, i installed speedfan and it shows tat my cpu temp at whooping 60 degree celcius even when idle, haiz. can any1 tell me how to clean up this mess? or would i have to send this freaking lappy back to acer for warranty?
  #13  
Old 11-12-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
Here's one (I'm not sure if this the official one or not)
http://www.acerwarranty.com/
Closed Thread

Similar Topics
Topic Replies Forum
BSOD at startup, minidump files uploaded. Please help 15 Windows BSOD, Freezing, Restarting Help
Minidump files/ BSOD at random times 1 Windows BSOD, Freezing, Restarting Help
Bsod minidump files 4 Other Hardware
BSOD problem w/ minidump files 3 Windows BSOD, Freezing, Restarting Help
BSoD 0X000000C2 need help analyzing minidump files 5 Windows BSOD, Freezing, Restarting Help

Thread Tools Search this Thread
Search this Thread:

Advanced Search
All times are GMT -4. The time now is 06:08 AM.