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XP won't shut down after trojan

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  #1  
Old 04-04-2009
Newcomer, in training
 
Member since: Oct 2006, 2 posts
XP won't shut down after trojan

Hello new to this but PC won't shut down with hits from Trojans (heur?) and (banker?). Running OK after big clean up with Kaspersky AV. Shuts down after standby , restart and password entry screen. A friend recommends complete wipe as PC used for secure trnsactions. Is this necessary?
  #2  
Old 04-04-2009
Bobbye's Avatar
Helper on the Fringe
 
Location: Florida
Member since: Mar 2007, 15,052 posts
Quote:
A friend recommends complete wipe as PC used for secure trnsactions. Is this necessary?
Hopefully not. Please follow the steps on the Virus and Malware removal site:
http://www.techspot.com/vb/topic58138.html

When you have finished, Move over to that board, give short recap of problem and attach the three logs. We will review the logs and go from there.
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