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Blue screen help!

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  #1  
Old 12-24-2009
Newcomer, in training
 
Member since: Dec 2009, 1 posts
Blue screen help!

hi there can someone help me please!
i keep getting the blue screen thing on my laptop and i have no idea what it means or what to do.
when i did the check for solution thing it gave me this message:
fProblem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800709B050
BCP3: FFFFFA800709B050
BCP4: FFFFFA800647A800
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini120209-01.dmp
C:\Users\fallon\AppData\Local\Temp\WER-51277-0.sysdata.xml
C:\Users\fallon\AppData\Local\Temp\WERFB2F.tmp.version.txt

please get back to me if you can help
thanks!
  #2  
Old 12-26-2009
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,799 posts
Your error: 0x0000009F: DRIVER_POWER_STATE_FAILURE
A driver is in an inconsistent or invalid power state. Typically occurs during events that involve power state transitions, such as shutting down, or moving into or out of standby or hibernate mode.

We really have nothing to go by to determine which driver or drivers are the cause. So do the following:


How to find your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually.
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