okay so i downloaded this driver : VIA KM400&KM266Pro VGA Driver v6.14.10.0113
but i still dont have any sound.
i dont know if im supposed to activate it or enable it. if so, i dont know how to do that (sorry)

Was the driver installed? You may have to go to the folder you downloaded the audio driver to, and run the setup program in that folder...

i did that also and i rebooted my PC and it still wont work =[

Make sure the speakers are plugged into the green colored plug and the master volume is turned up

i checked that.
and when i go to the driver it says that the "multimedia audio controller" is still missing.

Are you using on-board sound or do you have a sound card installed in your computer?

im using on-board sound

im using on-board

Ok I heard you the first time...

Did you mess with the bios as well as delete files? Did you mess with the motherboard at all?

sorry, i thought i hadnt posted it.

no, but my mom just told me that we have a sound card not on-board, sorry again.

and no i didnt mess with any of that. i was just removing some programs i thought i didn't need and i removed this by mistake.

Ok we will start all over... You will have to open the computer and tell me what sound card you have installed. There may be a series of numbers or a name printed on it

hmm. well my mom wont let me do that so i guess i'll just have to figure it out on my own.
but i really appreciate the time and help you gave me.
thank you =]

She let you delete files but she won't let you fix it? Are you going to never have sound again, or are you going to take it in to be fixed?

well she didnt know i was deleting files. its pretty much MY computer. im 16 its not like i need her approval for everything but you know.
and yea, we're taking it to one of her friends at work to get it fixed.
thanks for the help though.

Ok torrese90,
watch what you delete next time

I just received this computer from an old job. The audio and video controllers are not working. I cant hear any sounds and i cant play more than a couple seconds of video with out it stoping. I will provide a list of the mother board im using. In Device Manager under Other Devices it lists a Raid Controler, Multimedia Audio Controller and Video Controller (VGA Compatible). Next to those are a yellow exclamation point. Today i uninstalled these controllers to see if i could reinstall them to fix the problem. It did not. I cannot reinstall them because i do not have the software needed. Someone help .


Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7071 1.00
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 09/26/2005

Operating System Windows XP Professional Service Pack 2 (build 2600)

System Model MICRO-STAR INTERNATIONAL CO., LTD MS-7071 1.00
Enclosure Type: Desktop

Processor 3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
2048 kilobyte secondary memory cac

You will find all your required drivers on this page.

Hi Mailpup,

just wanted to say i too had a similar problem with my sound on my notebook. i followed all your instructions,downloaded the exe and all is good and working fine... finally i can watch my dvds on my laptop!
so yeah... thanks!

For on board audio (where you have no install CD for the motherboard) you need to inspect the board first. Find the model number, and also the makers name if shown (some makers don't always do this). The model number is usually near the CPU. For example, P4P800-MX. Google this number and you should find the makers name showing - in this case it is an ASUS board.
Do not follow links to any site that is not the makers own site - go only to the makers site.
Find links on that site for downloads or support or drivers or something like that - they are all different. Search or follow wizards to find your board and then select the audio driver(s) download - I always recommend you save the driver file rather than install from the remote site.
Follow instructions and this should work.
Note that some editions of the same board may have different audio chipsets - if in doubt download them all and try them one at a time...
If all else fails it is always possible that there is a fault or a conflict - I have sometimes had to fit a sound card to get round this.

when I start up my computer it says I dont have an audio multimedia controller installed.
and I have tried to update the device but it comes up asking for a disc to be used to install it.
could anyone link me to a place where I could download it from.
my pc specs are;

GBT___
System Model: AWRDACPI
BIOS Version: Award Software International, Inc. F8


Microsoft Windows XP Home Edition

Processor
AMD Athlon(tm) XP 2400+
Version: x86 Family 6 Model 8 Stepping 1
Speed: 2009 MHz


thankyou for taking the time to help me everyone.
it is greatly appreciated.

Use Everest Home Edition or SIW to find your motherboard's brand name and model number first. You can't get any help without that info.