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  #1  
Old 03-26-2005
apell's Avatar
Newcomer, in training
 
Location: Dallas Texas
Member since: Mar 2005, 24 posts
Microsoft Office

HI y"all i am trying to install SP1 of Ms office but i am finding difficulty.
i keep getting a message saying that it has not found the software on my Pc then .. asks if i want to install then i click yes and "RUn" ....but after that nothing happens .. the disk runs for about ten seconds then does nothing after that. even after one hour i see no more messages just silence help :knock:

Last edited by apell; 03-26-2005 at 01:18 PM.. Reason: spell chk
  #2  
Old 03-27-2005
TechSpot Evangelist
 
Location: has left the building
Member since: Aug 2003, 8,165 posts
Which Windows OS and which Office version?
Office 2000 usually includes SP1 already.
  #3  
Old 03-27-2005
apell's Avatar
Newcomer, in training
 
Location: Dallas Texas
Member since: Mar 2005, 24 posts
Windows

the version is windows Xp and office 2003 .......
  #4  
Old 03-28-2005
TechSpot Evangelist
 
Location: has left the building
Member since: Aug 2003, 8,165 posts
Is your software legit and registered?
M$ have peculiar ways to prevent updates in certain cases.
If you don't specifically need this SP1, leave it for the moment.
Maybe someone else ?
  #5  
Old 03-28-2005
apell's Avatar
Newcomer, in training
 
Location: Dallas Texas
Member since: Mar 2005, 24 posts
Ms Office

yes it is legit ..... i bought it from my university computer store UT Arlington Texas ...... it was a student version / offer
  #6  
Old 03-28-2005
TechSpot Evangelist
 
Location: has left the building
Member since: Aug 2003, 8,165 posts
This is what M$ says:
Installation instructions
To install this update, do one of the following:

* Use Office Update on the Office Online Web site (recommended). Office Update automatically detects Office and prompts you to install updates and service packs that bring Office programs up-to-date.


* Install only Office 2003 SP1. To do this, follow these steps:
1. Download one of the two .exe files by using the links at the bottom of the page, and then save the file to your hard disk drive.
o Office2003SP1-kb842532-client-enu.exe: You should download this file if you have access to your original product CD-ROM. You might need to provide the installation source during patch installation if you have previously updated your product.
o Office2003SP1-kb842532-fullfile-enu.exe: Download this file if you do not have access to your original product CD-ROM or if you have experienced problems installing the Office2003SP1-kb842532-client-enu.exe file.
2. It is recommended that you quit any programs you are running.

3. In Windows Explorer, double-click the .exe file that you saved to your hard disk drive, and follow the instructions on the screen.

Did you get the small web-update that needs to go online, or the full install?
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