Boot in Safe Mode.
Switch System restore OFF, see how here.
Run a HJT scan and place a tick-mark in the little square before (if still there):
...................................................................................................
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\
vzbb.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O4 - Global Startup: Digital Line Detect.lnk = ?
O21 - SSODL: Britannica Ready Reference - {7055D02B-7B1A-4819-E8C4-EB2256768483} - c:\progra~1\common~1\instal~1\engine\6\intel3~1\
eimhom32.dll
...................................................................................................
Now click on the
Fix Checked button in HJT.
When done, from between the dotted lines, delete the highlighted
bold files.
Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
Repeat this for ALL [usernames].
Delete all files and directories from: C:\WINDOWS\Temp (except files dated from TODAY).
Boot normal. When all OK, switch System Restore back on.
Before you do the above, consider this:
The Verizon Toolbar is considered Spyware, so get rid of it.
The Brittanica .dll-file is an 'unknown'. If you indeed have that on your PC, it may be legitimate, otherwise 'fix' it.
I don't see anything else wrong.
