also @ TechSpot: Mozilla developing Metro-specific Firefox for Windows 8
Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.

Go Back   TechSpot OpenBoards > Tech Support > Device Drivers

Collaborate in the cloud with Office, Exchange, SharePoint, and Lync

Laptop with BSOD. Could anyone help?

Thread Tools Search this Thread
  #1  
Old 10-17-2005
Newcomer, in training
 
Member since: Oct 2005, 9 posts
Laptop with BSOD. Could anyone help?

Hi all,
I have a DELL laptop with W2K SP4 that gets BSOD every some days and the error that appears in the ventviewer is:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a
(0x00000000, 0x00000002, 0x00000001, 0x8041018d).

Could anyone help me to find the cause of that BSOD in the attached minidump files?

Thank you.
Regards.
Attached Files
File Type: zip minidump.zip (46.0 KB, 3 views)
  #2  
Old 10-18-2005
Newcomer, in training
 
Member since: Oct 2005, 9 posts
Please could you help?

Please could you help me with the minidump files?

Error 1001 says:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 10/14/2005
Time: 7:06:55 PM
User: N/A
Computer: DOMINGOL1
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfdda8398, 0x00000002, 0x00000001, 0x80414cb7). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini101405-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thank you in advance.

Regards,
  #3  
Old 10-18-2005
TechSpot Evangelist
 
Location: HK
Member since: Jan 2005, 2,044 posts
Hi,

I'm using XP pro and you are using W2K. Microsoft does not provide symbolic map of your version of ntoskrnel. I cannot format the stack trace properly.

Suggestion
1. Over 70% of the problem is related to faulty ram. Run Memtest to stress test your memory.
2. Report the problem to Microsoft
3. Upgrade to W2K3. If it still crashes, attach the minidumps here.
4. Change the dump option from minidump to fulll memory dump. Install windbg and use windgb to produce the debug report of the full memory dump. Attach the debug report here.
  #4  
Old 10-18-2005
Newcomer, in training
 
Member since: Oct 2005, 9 posts
Thanks

Ok, will try that.

Thanks cpc2004
Closed Thread

Similar Topics
Topic Replies Forum
BSOD.BSOD Toshiba A10 Laptop 1 Windows BSOD, Freezing, Restarting Help
BSOD on new laptop 3 Windows BSOD, Freezing, Restarting Help
My laptop keeps BSOD 1 Device Drivers
Laptop BSOD 3 Windows BSOD, Freezing, Restarting Help
Laptop won't boot after BSOD 2 Windows BSOD, Freezing, Restarting Help

Thread Tools Search this Thread
Search this Thread:

Advanced Search
All times are GMT -4. The time now is 01:07 AM.