hi, i recently installed a billionton bluetooth usb class 1 onto my computer and since then my computer has been randomly restarting without warning. after the reboot a window pops up saying that windows has recovered from a serious error asking me if i want to send an error report. after i clicked send error report it said there was a problem with the drivers. heres the error report:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/11/2006
Time: 6:02:14 PM
User: N/A
Computer: RICKY
Description:
Error code 1000008e, parameter1 c0000005, parameter2 bfa07200, parameter3 baebf288, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 62 66 61 30 37 32 30 30 bfa07200
0040: 2c 20 62 61 65 62 66 32 , baebf2
0048: 38 38 2c 20 30 30 30 30 88, 0000
0050: 30 30 30 30 0000


thanks..

I've once heard about such a problem. I think it is somehow related to your USB Drivers. Try uninstalling your USB drivers and reinstalling the most new version of them.

Please update.

Hello and welcome to Techspot.

What happens if you uninstall the blutooth adapter?

Do the crashes stop?

If so, it could either be a driver issue, or a hardware compatibility issue.

Regards Howard

i uninstalled it but the crashing still happens

Ok.

Go HERE and follow the instructions.

If that doesn`t help. Zip 5 or 6 minidumps together, and attach them here.

Regards Howard

erm.. wats a minidump?

When your computer automatically restarts due to a crash, or you receive a BSOD. Windows writes a minidump to the folder c:/windows/minidump

A minidump is a snapshot of what was happening at the time of the crash, and can be useful in diagnosing the problem.

Regards Howard

heres the minidumps

Attached Files

Minidump.zip (88.5 KB, 2 views)

all 4 of your minidumps crash with a bugcheck of 8E.

2 crash at win32k.sys. This is your Windows Multi-User Win32 Driver.
1 crashes at Nv4_mini.sys. This is your video card driver.
1 crashes with memory corruption. Self explanatory.

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

I believe you may have a ram problem.

Follow the instructions in the link I gave you earlier.

Regards Howard

hmm i had these ram for ages and it was fine all along.... i'll check my rams anyway

if my ram is corrupted, could it be fixed somehow? or would i hav to buy a new ones

thx.. my computer doesnt restart no more after cleaning the inside of my comp. but recently the random restarts are happening again.. i ran memtest but everything was fine... here are my minidumps

Attached Files

Minidump.zip (67.3 KB, 1 views)

1 minidump crashes at d347bus.sys. daemon tools? Try uninstalling Daemon tools.

1 minidump crashes at nv4_mini.sys. Graphics card driver. Update your drivers.

1 minidum crashes at win32k.sys. Windows Multi-User Win32 Driver.

The bugchecks are 8E, and D1.

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Regards Howard

do u think formatting my computer would fix these?

It wouldn`t hurt to try.

See how it goes. If you have further problems, don`t hesitate to post fresh minidumps.

Regards Howard

alright... i'll tell u how it goes

ok ive formated my computer.. the random restarts are still happening! here are the 2 latest minidumps

Attached Files

Minidump.zip (42.6 KB, 1 views)

1 minidump crashes at watchdog.sys. This is a Windows watchdog file. I can`t find any info for this driver.

1 minidump crashes at nv4_disp.dll. Video card driver.

Both dumps have a bugcheck of 8E. they also reference Medieval_TW.exe. This the game your were playing at the time of the crashes.

Check your temperatures, and make sure your psu is putting out enough power for your system.

Regards Howard

i dont think its a heating problem, i got a fan blowing into it but it just restarted just then

here are some new minidumps

Attached Files

Minidump.zip (62.4 KB, 1 views)

Maybe you`ve got a psu issue.

What psu do you have?

Regards Howard

err wats a psu?