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random blue screen especially in windows update

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  #1  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
random blue screen especially in windows update

i am still gettin this blue screen
0x40000080 and the rest of the blue scewwn

i have dun the relevant checks but no luck. i have googled it and other ppl hav had the same prob. reistalling will nt solve it if its a hardware issue,

all drivers r workin properly, pc can work fine for hrs but at times it goes black, blue and thn restarts. very frustrating.

i;m under mesh classic warranty which will cost me a fortune 2 repair and the technical ppl jus say reinstall. wish life was as simple as tht.

can any of u guyz view the minidumps and let me knw were the crashes r happenin.

if yes, plz say, cuz i;m nt sure hw 2 add thm, zip thm etc,

thnk u in advance

samed (pc is 2 weeks old)
  #2  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
MINIDUMPS attatched. plz find out wt is wrong. any help appreciated

the pc spec is in my profile.
1gb ram. 512 graphics, asus p5rd2-vm motherboard and onboard sound.

i hav attatched the minidumps. plz, can u help me find wt is wrong.
Attached Files
File Type: zip Mini062206-01.zip (19.7 KB, 2 views)
File Type: zip Mini062206-02.zip (18.8 KB, 1 views)
File Type: zip Mini062206-03.zip (24.7 KB, 1 views)
File Type: zip Mini062206-04.zip (21.3 KB, 2 views)
File Type: zip Mini062606-01.zip (18.3 KB, 1 views)
  #3  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Hello and welcome to Techspot.

All your minidumps crash at Rtenicxp.sys. I believe this is your Realtek nic driver.

Try updating the driver. If that doesn`t help try a different nic.

Regards Howard
  #4  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
thanks 4 tht. hw do i reinstall the driver???
  #5  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
i hav the original drivers cd from mesh. shall i unistall and thn boot it from the cd

is the realtek nic driver the network driver??
  #6  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
If your nic is onboard, go to your mobo manufacturers website and install the latest nic drivers.

If it`s a seperate nic, go to the Realtek website and look for drivers for your particular model.

Regards Howard
  #7  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Quote:
Originally Posted by samw
i hav the original drivers cd from mesh. shall i unistall and thn boot it from the cd

is the realtek nic driver the network driver??
It wouldn`t hurt to try.

Regards Howard
  #8  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
the network is onboard. i hav the driver on cd. shall i unistall the current network driver and thn install it from the cd?

sorry bout the constant repetition. i am very new 2 pcz.

wt did the minidumps tell u
  #9  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Yes, try that first. If it doesn`t help, your mobo manufacturers website may have an updated driver.

If that still doesn`t help, then you may as well buy a separate nic card. They are only cheap. You will then have to unistall the drivers for your current nic and disable it from your bios.

Regards Howard
  #10  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
will let u knw on the outcome,

thnx 4 da help so far

i have reistalled the realtk driver from cd. if i still get any blue screens, thn i will tell mesh 2 send me a link 2 upgrade it.

anywayz, hw do u work out wts happenin from the minidump files.

Last edited by samw; 07-08-2006 at 09:11 AM..
  #11  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
so far so good

thnx a lot howard. so far so good. reinstalled network driver.

hope this helps with the same prob.

will let u knw if they r a few hik ups.
  #12  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
If you would like to read your own minidump files, please see this short tutorial HERE.

Regards Howard
  #13  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
to howard and otherz

unfortunately, jus had another blue screen.

the minidump is attatched.

wt do u think i should do.

where can i find the upgrades to the realtek driver.

plz analyze the minidump.

thank u.

samed
Attached Files
File Type: zip Mini070806-01.zip (21.4 KB, 1 views)
  #14  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Your minidump crashes with exactly the same problem.

You should be able to get updated drivers from your mobo manufacturers website.

Like I said, if that doesn`t help, you should consider buying a separate nic.

It could be that the onboard nic is faulty.

Regards Howard
  #15  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
but if it was faulty, hw cum the intenet is still workin?
  #16  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Quote:
Originally Posted by samw
but if it was faulty, hw cum the intenet is still workin?
I only said it could be faulty. If updating the drivers doesn`t work, I don`t see how you have any other option, other than to buy a separate nic.

Regards Howard
  #17  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
plz chk

i hav sent sum on the other minidump files which u havent seen.

i would appeciate it if u could chk if it is the same prob in these.
Attached Files
File Type: zip Mini063006-01.zip (22.5 KB, 1 views)
File Type: zip Mini070106-01.zip (24.2 KB, 2 views)
File Type: zip Mini070406-01.zip (23.5 KB, 1 views)
File Type: zip Mini070606-01.zip (23.5 KB, 1 views)
File Type: zip Mini070606-02.zip (20.9 KB, 1 views)
  #18  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
All exactly the same as your other minidumps I.E your nic.

Regards Howard
  #19  
Old 07-08-2006
TechSpot Member
 
Location: midlands
Member since: Jul 2006, 48 posts
Hello. I am currently facing blue screens on my mesh computer. The minidump file shows that the realtek driver is causing this. I have reinstalled the driver but the same problem occurs. Now, I am looking for the updates for the driver but I am not sure which one to download.

My networking is onboard to the motherboard, ASUS: P5RD2-VM

The name of the current driver which was on the drivers cd is:

Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC

i think dis is da link
http://www.realtek.com.tw/downloads...Keyword=rtl8168
but dunno which driver i need. i am on windows xp media edition 2005

Please assist me with this issue.

Thank you

Samed
  #20  
Old 07-08-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
You can get the driver from HERE.

I already told you to goto your mobo manufacturers website.

Regards Howard
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