My husband has managed to infect our pc with the win32.myzor and I'm having a difficult time figuring out how to rid my machine of it. I've run NAV, AdAware, SpyBot, XoftSpy, ...it just keeps reappearing. I think I've got the HijackThis log attached. Can you please help me?
Thanks!

OK, just read the rename the hijack this thread, 2nd log from scan after renaming is now attached.

Attached Files

	hijackthis.log (9.8 KB, 1 views)
	hijackthis2.log (9.8 KB, 0 views)

[B]Hello and welcome to Techspot.[/B]

Go and read the [URL="http://www.techspot.com/vb/topic58138.html"]Viruses/Spyware/Malware, preliminary removal instructions.[/URL] Follow all the instructions exactly.

Post fresh HJT and [b]AVG Antispyware logs as attachments[/b] into this thread, only after doing the above.


Regards Howard


[color=red][b]This thread is for the use of[/color] chewzall [color=red]only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.[/color][/b]

I've gotten through the prelim removal instructions. Attached are the new hijack this and AVG logs.
Thanks!

Attached Files

	hijackthis3.log (10.1 KB, 2 views)
	Report-Scan-20061203-080745.txt (1.9 KB, 1 views)

Download the Pocket Killbox programme from [URL="http://www.bleepingcomputer.com/files/killbox.php"]HERE[/URL]. Extract it but don`t run it yet.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

[b]Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT).[/b] See how here.> [url]http://www.bleepingcomputer.com/forums/tutorial61.html[/url]

[b]In Windows Explorer, turn on "Show all files and folders, including hidden and system".[/b] See how here.> [url]http://www.bleepingcomputer.com/forums/tutorial62.html[/url]

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

STK004[b]<I can find no info for this programme. If you didn`t install it yourself, or you don`t know that it`s completely safe, you should get rid of it.[/b]

Video ActiveX Object

Easy SpyRemover

Close control panel.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

cdplayer.exe
STK004M.exe
EasySpyRemover.exe
STK014M.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\system32\blank.htm

O2 - BHO: (no name) - {1a1ddc19-5893-43ab-a73f-f41a0f34d115} - C:\Program Files\Video ActiveX Object\isaddon.dll (file missing)

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll

O4 - HKLM\..\Run: [DeluxeCD] C:\WINNT\system32\cdplayer.exe -tray

O4 - HKLM\..\Run: [Easy SpyRemover] C:\Program Files\Easy SpyRemover\EasySpyRemover.exe /smart

O4 - Global Startup: STK004 PNP Monitor.lnk = C:\Program Files\STK004\STK004M.exe

O4 - Global Startup: STK014 PNP Monitor.lnk = C:\Program Files\STK014\STK014M.exe

O9 - Extra button: Bonus Bar - {CA1B16B1-F8FB-11D3-BE64-0050DAC4F5A8} - C:\WINNT\System32\shdocvw.dll

O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - [url]http://help.rr.com/Foundrysdccommon/download/tgctlar.cab[/url]

O16 - DPF: {22CF0C35-80CE-11D3-9354-00105AA793BF} (Ipa Control) - [url]http://www.immdesign.com/webview/IPAWebView.cab[/url]

O16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) - [url]http://www.photogize.com/saxfile.cab[/url]

O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - [url]http://www.cabeagent.com/netagent/objects/custappx2.CAB[/url]

O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - [url]http://207.188.25.44/025b39afa24d2698ff22/netzip/RdxIE.cab[/url]

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [url]http://www1.snapfish.com/SnapfishActivia.cab[/url]

O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - [url]http://www.gatewayatwork.com/gw_atwork/support/sysref/gwCID.CAB[/url]

O16 - DPF: {BA00165E-C903-11D3-BD27-0050048A82BF} (eShare Technologies NetAgent Customer ActiveX Control) - [url]http://www.cabeagent.com/netagent/objects/CustAppX.CAB[/url]

Click on the fix checked button.

Close HJT.

Locate and delete the following [b]bold[/b] files and/or directories(if there).

C:\Program Files\[b]STK014[/b]<Delete the entire folder.
C:\Program Files\[b]Easy SpyRemover[/b]<Delete the entire folder.
C:\windows\system32\[b]blank.htm[/b]
C:\Program Files\[b]Video ActiveX Object[/b]<Delete the entire folder.

[b]Delete all files in AVG Antispyware quarantine.[/b]

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and [b]check the delete file on reboot button.[/b] press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

This is the filepath you need to enter into killbox.

C:\WINNT\System32\nzdd.dll

Once your system has rebooted, rehide your protected OS files.

Post a fresh HJT log and let me know how your system is running.

Regards Howard

[color=red][b]This thread is for the use of[/color] chewzall [color=red]only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.[/color][/b]

Howard,
Attached is the last log file. When I ran killbox, it said that filepath did not exist. Hopefully this is the end of all of this...please let me know if there's something in the log that needs to be addressed. So far nothing unusual has popped up with regards to system function.
Thanks for all of your help!
Kerri (chewzall)

Attached Files

hijackthis5.log (8.0 KB, 1 views)

Your HJT log is clean.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

[color=red][b]This thread is for the use of[/color] chewzall [color=red]only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.[/color][/b]