Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Login to participate.

Go Back   TechSpot OpenBoards > OS & Software > Device Drivers

Device Manager help needed

Reply
Bookmark / Share this page
Thread Tools
  #1  
Old 07-01-2007
Newcomer, in training
 
Member since: Jun 2007, 3 posts
Device Manager help needed

Have just acquired a two year old Dell 8400 on which the hard drive has been wiped clean and reformatted. I've installed WinXP SP2 Version 2002 and the installation seems okay.

However, I cannot connect to the internet (via cable modem, Lynksis router, and Ethernet cable). Using the cable company's internet installation disk, it gives the error message: "Your computer does not have a network adapter installed." The previous owner was an internet gamer so I know he had all of the necessary accessories installed.

In checking the Device Mgr., "Other Devices," the following all have yellow question marks: Ethernet Controller, Multimedia Audio Controller, PCI Modem, and Video Controller.

I'm assuming this is a driver problem but don't know how to fix it. Suggestions?

Although I'm a longtime computer user, technically (and terminology-wise) I'm a still pretty much a novice.
Reply With Quote
  #2  
Old 07-01-2007
almcneil's Avatar
TechSpot Addict
 
Location: Ottawa, CANADA
Member since: Jun 2007, 1,194 posts
The big yellow question mark means that there is no device driver installed or an incorrect driver installed. For each device with a yellow question mark, look up the manufacturer web site and download the device driver for it and install it.
Reply With Quote
You can remove this banner by registering, join the TS Community for free.
  #3  
Old 07-01-2007
CCT CCT is offline
TechSpot Evangelist
 
Location: Canuckistan
Member since: Apr 2007, 3,140 posts
http://support.dell.com/support/topi...imension&s=gen

Click Dimension left side then 8400 right side.

Last edited by CCT; 07-01-2007 at 02:45 PM.
Reply With Quote
  #4  
Old 07-01-2007
Newcomer, in training
 
Member since: Jun 2007, 3 posts
Thanks much. I'm assuming I can download to this computer, copy to a flash drive, and transfer to the Dell 8400. If not, would appreciate more instructions. Otherwise, will give it a try and thanks again.
Reply With Quote
  #5  
Old 07-01-2007
almcneil's Avatar
TechSpot Addict
 
Location: Ottawa, CANADA
Member since: Jun 2007, 1,194 posts
Yes, that's exactly how you do it.
Reply With Quote
Reply
Thread Tools

Forum Jump

Similar Topics
Thread Thread Starter Forum Replies Last Post
HD seen in device manager not my computer ineedmusic Storage & Networking 3 03-13-2007 12:11 PM
Empty device manager and more Reem Windows OS 4 02-05-2007 05:27 PM
Other Devices in Device Manager wasasa66 Other Hardware 0 10-05-2005 02:58 PM
device manager f2euk Windows OS 0 11-07-2004 01:16 PM
Device manager/Probe Devices stilup Audio and Video 3 09-21-2003 07:22 PM


All times are GMT -4. The time now is 01:05 AM.