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Infostealer spyware/adware/virus removal....pls help

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  #1  
Old 07-14-2007
Newcomer, in training
 
Member since: Jul 2007, 5 posts
Infostealer spyware/adware/virus removal....pls help

Recently i have download a few file and game and then yesterday the norton antivirus said that my computer is infected by infostealer thing...here is my log file...I have upload two combofix log file because i dont know which one is the right one...btw, the rootkit state that i have c:\sccfg.sys,Hidden File..can i delete it?
Attached Files
File Type: log hijackthis.log (8.1 KB, 1 views)
File Type: txt Report-Scan-20070714-185508.txt (4.0 KB, 3 views)
File Type: txt ComboFix.txt (12.9 KB, 1 views)
File Type: txt ComboFix-quarantined-files.txt (1.7 KB, 1 views)
  #2  
Old 07-14-2007
Newcomer, in training
 
Member since: Jul 2007, 5 posts
i dont have any symptoms expect that when i open my computer the norton will show a message of the infostealer thing and said it is remove but every time i open the computer it still has it...
  #3  
Old 07-15-2007
Newcomer, in training
 
Member since: Jul 2007, 5 posts
anyone? pls help me....
  #4  
Old 07-16-2007
Newcomer, in training
 
Member since: Jul 2007, 5 posts
have i done anything wrong? pls reply me....
  #5  
Old 07-16-2007
CCT CCT is offline
TechSpot Evangelist
 
Location: Canukistan
Member since: Apr 2007, 3,556 posts
Hello - this site only has two (2) EXPERT spyware removal people and a couple or three accolytes - since both the experts are on vacation, you are advised to be patient OR seek help elsewhere if immediate assistance is needed.

Sorry -
  #6  
Old 07-16-2007
almcneil's Avatar
TechSpot Guru
 
Location: Ottawa, CANADA
Member since: Jun 2007, 1,547 posts
First, Symantec Norton lists manual removal steps at their web site for infections their utilities detect. Might want to reference that.

For spyware, I advise my customers the use the following 3 anti-spyware utilities:
  • Ad-Aware 2007
  • Spybot Search & Destroy
  • AVG Anti-Spyware

All are free and can be downloaded via the Internet.
  #7  
Old 07-19-2007
Newcomer, in training
 
Member since: Jul 2007, 5 posts
Yep I have download them and now i dont know whether the spyware is still in my computer or not....
  #8  
Old 07-19-2007
TechSpot Evangelist
 
Location: Pennsylvania, USA
Member since: Apr 2006, 2,407 posts
System specs
TechSpot does not condone any form of piracy. Please do not download any more games. That is quite possibly the reason you are infected.

Have you tried removing the downoaded games/files to see if the message goes away?
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