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winxp show Blue Screen and Restart (event id 1003 system error)

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  #1  
Old 07-27-2007
Newcomer, in training
 
Member since: Jul 2007, 2 posts
winxp show Blue Screen and Restart (event id 1003 system error)

Hi

if any body can help me in finding out why the system shows blue screen and retstarts after that would be grateful. it happens couple of times today and few days back.

i have attached dump files with this please can anybody let me know where its going wrong ?


tnx
lakmal
Attached Files
File Type: zip Mini072307-01.zip (40.0 KB, 1 views)
File Type: zip Mini072307-02.zip (32.9 KB, 1 views)
File Type: zip Mini072707-01.zip (39.2 KB, 1 views)
File Type: zip Mini072707-02.zip (29.6 KB, 1 views)
  #2  
Old 07-27-2007
peterdiva's Avatar
TechSpot Ambassador
 
Location: Western Australia
Member since: Oct 2005, 1,202 posts
System specs
It looks to be a hardware problem. Have you added any new hardware lately, e.g. RAM? Any overclocking?

You've also got a Norton file left over. You need to make sure all remnants of Norton are removed.

f623e000 f62400c0 NAVAPEL NAVAPEL.SYS Tue Oct 30 02:50:11 2001 (3BDD96D3)

Last edited by peterdiva; 07-27-2007 at 04:33 PM..
  #3  
Old 07-27-2007
tipstir's Avatar
TechSpot Ambassador
 
Location: Florida, USA
Member since: Jan 2006, 3,358 posts
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See your other post for the dump files... I've posted a fix or something you try to fix..
  #4  
Old 07-28-2007
Newcomer, in training
 
Member since: Jul 2007, 2 posts
Quote:
Originally Posted by peterdiva
It looks to be a hardware problem. Have you added any new hardware lately, e.g. RAM? Any overclocking?

You've also got a Norton file left over. You need to make sure all remnants of Norton are removed.

f623e000 f62400c0 NAVAPEL NAVAPEL.SYS Tue Oct 30 02:50:11 2001 (3BDD96D3)
tnx fr replyin

well i didnt add any new hardware but my hard disk gave a error on d: partition and i had to reformat that partition to work again. my hard disk only has 2 partitions but my computer has 3 extra partitions which gives error when you click on them.

i have nod32 and norton coporate edition installed also ..

do you see any issue with above info.. pls let me knw
  #5  
Old 07-28-2007
sellmesanity's Avatar
TechSpot Enthusiast
 
Location: Los Angeles, CA
Member since: Jun 2006, 268 posts
System specs
Do Not Have Two Antivirus Programs Installed.
Closed Thread

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