Inactive Can I use prev techspot instructions to remove error on my pc?

[Raeburn]

Hi guys, I am new and don't know much so please be nice.

I have the same error message coming up on my pc as this thread: https://www.techspot.com/community/topics/appdata-roaming-newnext-me-nengine-dll-the-specified-module-could-not-be-found.201242/

Can I use these instructions, or do I need to start a new thread specific to my pc?

Thanks

 

[Broni]

Welcome aboard

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

[Raeburn]

Hi Broni,

After posting this, I found another post recommending malwarebytes anti malware site. I've used their program to do a scan and quarantined files it found. Now when I restart, the error doesn't show.

Yay!!

So my problem seems already solved. Thank you!

 

[Broni]

Good luck