Can't log in DocuSign app

[Zerihun Negash]

It has been working till today, but all of a sudden my DocuSign app stopped signing in. it says "no internet connection", though there is.

 

[DelJo63]

Get a command prompt and PING GOOGLE.COM

 

[Zerihun Negash]

Get a command prompt and PING GOOGLE.COM

I did and it pings / works perfectly.

 

[DelJo63]

Find the url path that is being used and then try

TRACERT whateverITis

 

[avitia00223]

Read info on DocuSign Support Center