Cd drive problem

confused001

Posts: 108   +0
Hello, i have a windows 98 se with a Toshiba CD-ROM drive. Under device manager it is called Toshiba CD-ROM XM-6402B. The cd drive almost never detects the cd that is in there. In device manager, it says that the drive is working fine. The cables are working fine, because i tried using another cd drive, and it works fine. i need to fix this problem, can anyone help me, pleaz?
 
Check the power cables and ribbon cable
Check the BIOS and see if the drive shows up in there.
The drive could be bad, they do go bad you know..
 
I did check the cables, they seem to be doing fine.
I don't know what you mean by the bios, when i start the computer up, it does show, when it detects the drives on the computer.
I have another computer with the same drive, and that one also doesn't work.
 
confused001 said:
I did check the cables, they seem to be doing fine.
I don't know what you mean by the bios, when i start the computer up, it does show, when it detects the drives on the computer.
I have another computer with the same drive, and that one also doesn't work.

Does it show that it connect to the CDROM? If might connect but it might not be working correctly. What happens when yhou put this drive into another PC. Does it work?

BIOS is where you change the computer hardware settings. It detects what you have installed.

On Toshiba holding down the ESC key might get in you for a laptop.

F2 for DELL
F10 for Compaq/HP
Delete for most newer MOBO
 
Sorry, i could not take out the cd rom drive.
I was able to test my other cd rom drive, becasue i put it on top of the old cd rom drive.
What now, are there any diagnostic tools to find out what the problem is?
 
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