Completed 8 steps - how am I looking

hello

recently my norton 360 stopped working - it doesn't open.

along with that, no program can access the internet to receive updates any more. however, i can still get on the internet through internet explorer.

i completed the eight steps and ridded my computer of a decent amount of stuff, but the two problems haven't been fixed. would you please look over my logs and give me some direction?

thank you
 
Back