Hello there,
I am attempting to fix my fathers computer for him because he had gotten a nasty virus. It was the one that said you have 50 viruses, please use our free anti virus to remove. He Clicked and installed and so in messed up his computer. I forgot what it was called, something like Antivirus 2010, or something of that nature.
I removed the initial program that was causing this issue. I thought Malwarebytes and AVG had gotten it all, because the program was gone and it seemed fine. Low and behold there are more issues. Everytime we try and start google, it automatically goes to google.nl Sometimes it even says that google can not permit us to use it without "human verification"
Also when I click on google links I get randomly redirected to what it seems to be phising sites. I also feel this is slowing down the internet tremendously whenever his computer is turned on
I ran Malwarebytes again, and got nothing So I used your 8 step guide.
Malwarebytes got nothing, SAS got a trojan that I removed when looking it up, and Hijack this pretty much said it could not help me because there was so many things screwed up.
Ill post all of the logs, thank you for any help you can provide.
I am attempting to fix my fathers computer for him because he had gotten a nasty virus. It was the one that said you have 50 viruses, please use our free anti virus to remove. He Clicked and installed and so in messed up his computer. I forgot what it was called, something like Antivirus 2010, or something of that nature.
I removed the initial program that was causing this issue. I thought Malwarebytes and AVG had gotten it all, because the program was gone and it seemed fine. Low and behold there are more issues. Everytime we try and start google, it automatically goes to google.nl Sometimes it even says that google can not permit us to use it without "human verification"
Also when I click on google links I get randomly redirected to what it seems to be phising sites. I also feel this is slowing down the internet tremendously whenever his computer is turned on
I ran Malwarebytes again, and got nothing So I used your 8 step guide.
Malwarebytes got nothing, SAS got a trojan that I removed when looking it up, and Hijack this pretty much said it could not help me because there was so many things screwed up.
Ill post all of the logs, thank you for any help you can provide.
