Got that redirect malware
- Thread starter TonyTone
- Start date
Broni
Posts: 56,041 +517
Start with these steps, please: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Broni
Posts: 56,041 +517
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
NOTE 2. If Combofix asks you to update the program, always do so.
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Please, never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
- Double click on combofix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
Broni
Posts: 56,041 +517
How is redirection issue?
1. Please open Notepad
2. Now copy/paste the entire content of the codebox below into the Notepad window:
3. Save the above as CFScript.txt
4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.
5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
1. Please open Notepad
- Click Start , then Run
- Type notepad .exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:
Code:
File::
c:\windows\system32\MFC71FRAN.dll
c:\programdata\MobileTV.exe
c:\programdata\DVD.exe
c:\programdata\MPV.exe
c:\programdata\Karaoke.exe
c:\programdata\Games.exe
c:\windows\TEMP\TMP00000042A72AB2AEE8B395AF
Folder::
Driver::
Registry::
RegLockDel::3. Save the above as CFScript.txt
4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.
5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
- Combofix.txt
- A new HijackThis log.
Broni
Posts: 56,041 +517
I'm glad, your computer is doing fine, but we're not done yet.
We have to make sure, nothing is lurking behind the scenes...
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.
======================================================================
1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.
2. Go to Kaspersky website and perform an online antivirus scan.
1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post fresh HijackThis log as well.
We have to make sure, nothing is lurking behind the scenes...
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.
======================================================================
1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.
2. Go to Kaspersky website and perform an online antivirus scan.
1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
[*] Archives
[*] Mail databases
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post fresh HijackThis log as well.
OK finally here are my 2 reports
Broni
Posts: 56,041 +517
Please download OTM
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
- Save it to your desktop.
- Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
- Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
Code:
:Processes
:Services
:Reg
:Files
C:\Users\Mr. Gee\AppData\Local\Google\Update\GoogleUpdateBeta.exe
C:\Users\Mr. Gee\Downloads\YouTubeGet_v5.0_By_HaZaRd.rar
:Commands
[purity]
[resethosts]
[emptytemp]
[Reboot]- Return to OTM, right click in the Paste Instructions for Items to be Movedwindow (under the yellow bar) and choose Paste.
- Click the red Moveit! button.
- Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
- Close OTM and reboot your PC.
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
All processes killed
========== PROCESSES ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Users\Mr. Gee\AppData\Local\Google\Update\GoogleUpdateBeta.exe moved successfully.
C:\Users\Mr. Gee\Downloads\YouTubeGet_v5.0_By_HaZaRd.rar moved successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Jackie
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Mr. Gee
->Temp folder emptied: 95141879 bytes
->Temporary Internet Files folder emptied: 391085 bytes
->Java cache emptied: 128123 bytes
->FireFox cache emptied: 27667303 bytes
->Google Chrome cache emptied: 320508935 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 40172 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 423.00 mb
OTM by OldTimer - Version 3.1.8.0 log created on 02152010_231204
Files moved on Reboot...
C:\Users\Mr. Gee\AppData\Local\Temp\ehmsas.txt moved successfully.
File C:\Windows\temp\JET6EF7.tmp not found!
C:\Windows\temp\JET7910.tmp moved successfully.
C:\Windows\temp\~ROMFN_00002EE0 moved successfully.
Registry entries deleted on Reboot...
========== PROCESSES ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Users\Mr. Gee\AppData\Local\Google\Update\GoogleUpdateBeta.exe moved successfully.
C:\Users\Mr. Gee\Downloads\YouTubeGet_v5.0_By_HaZaRd.rar moved successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Jackie
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Mr. Gee
->Temp folder emptied: 95141879 bytes
->Temporary Internet Files folder emptied: 391085 bytes
->Java cache emptied: 128123 bytes
->FireFox cache emptied: 27667303 bytes
->Google Chrome cache emptied: 320508935 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 40172 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 423.00 mb
OTM by OldTimer - Version 3.1.8.0 log created on 02152010_231204
Files moved on Reboot...
C:\Users\Mr. Gee\AppData\Local\Temp\ehmsas.txt moved successfully.
File C:\Windows\temp\JET6EF7.tmp not found!
C:\Windows\temp\JET7910.tmp moved successfully.
C:\Windows\temp\~ROMFN_00002EE0 moved successfully.
Registry entries deleted on Reboot...
Broni
Posts: 56,041 +517
Verify your Java version here: http://www.java.com/en/download/installed.jsp
Update, if necessary.
Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista).
========================================================================
Disable TeaTimer, as it'll interfere with the cleaning process:
Right click Spybot's TeaTimer System Tray Icon.
Click Exit Spybot-S&D Resident.
TeaTimer closes.
NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.
Alternatively, I suggest, you uninstall Spybot since it's a tool of the past.
=====================================================================
Disable Windows Defender, as it'll interfere with cleaning process:
- Open Windows Defender by clicking the Start, clicking All Programs, and then clicking Windows Defender.
- Click Tools
then...
++ Windows XP:
- Click General Settings
- Scroll down to Real Time Protection Options
- Uncheck Turn on Real Time Protection
- After you uncheck this, click on the Save button
- Close Windows Defender
++ Windows Vista:
- Click Options
- Under Administrator options, clear the Use Windows Defender check box, and then click Save.
Enable Windows Defender, when all cleaning is done.
=======================================================================
Print this post out, since you won't have an access to it, at some point.
1. Open HijackThis.
2. Close all windows, except for HijackThis.
3. Put checkmarks next to the following HijackThis entries:
- R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
- O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):
- O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
- O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
- O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
- O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
- O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
- O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
- O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
- O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
- O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
- O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
- O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
- O4 - HKCU\..\Run: [Google Update] "C:\Users\Mr. Gee\AppData\Local\Google\Update\GoogleUpdate.exe" /c
- O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [unless you have paid version]
- O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [unless you have paid version]
5. Click on Fix checked button.
6. Restart computer.
7. Post new HijackThis log.
Update, if necessary.
Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista).
========================================================================
Disable TeaTimer, as it'll interfere with the cleaning process:
Right click Spybot's TeaTimer System Tray Icon.
Click Exit Spybot-S&D Resident.
TeaTimer closes.
NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.
Alternatively, I suggest, you uninstall Spybot since it's a tool of the past.
=====================================================================
Disable Windows Defender, as it'll interfere with cleaning process:
- Open Windows Defender by clicking the Start, clicking All Programs, and then clicking Windows Defender.
- Click Tools
then...
++ Windows XP:
- Click General Settings
- Scroll down to Real Time Protection Options
- Uncheck Turn on Real Time Protection
- After you uncheck this, click on the Save button
- Close Windows Defender
++ Windows Vista:
- Click Options
- Under Administrator options, clear the Use Windows Defender check box, and then click Save.
Enable Windows Defender, when all cleaning is done.
=======================================================================
Print this post out, since you won't have an access to it, at some point.
1. Open HijackThis.
2. Close all windows, except for HijackThis.
3. Put checkmarks next to the following HijackThis entries:
- R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
- O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):
- O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
- O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
- O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
- O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
- O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
- O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
- O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
- O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
- O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
- O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
- O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
- O4 - HKCU\..\Run: [Google Update] "C:\Users\Mr. Gee\AppData\Local\Google\Update\GoogleUpdate.exe" /c
- O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [unless you have paid version]
- O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [unless you have paid version]
5. Click on Fix checked button.
6. Restart computer.
7. Post new HijackThis log.
Broni
Posts: 56,041 +517
Your computer is clean
1. Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
1. Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
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