HijackThis File - Background and Installation trouble

[Maleficia]

My problem started with random bouts of pop-ups and a lack of a background. I proceeded to *try* to download an antivirus/spyware program and my computer will not allow me to download anything. Using firefox, it will pull up the download window and ask me if I want to save to disk or use flashgot. When I click save to disk, the window disappears and I'm left with nothing. The background problem is as follows. When I shut down I can see the picture I use as a background, but when my laptop is running all I see is the windows default color. I go into properties to fix it and it won't even let me click on background type, the browse, or the stretch button. Only the color. Now trying to upload a file to put into this message, it will not allow me to browse my computer. I am left with posting the .txt file in this message.

Moderator Edit: Please post your HijackThis log as an attachment to this thread. Do not copy and paste if not it will be ignored and/or removed.

 

[momok]

Hi Maleficia and welcome to techspot. =)

Very Important: Malware infections can possibly lead to identity theft, loss of funds from bank accounts, misuse of credit card information etc. Therefore I strongly encourage you to please read this thread HERE before deciding what course of action to take regarding your infection.

Should you decide to clean your computer, please go ahead to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given. Do follow all the instructions exactly. They will provide logs for analysis of your system so I will know how to instruct you to proceed.

Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread. Do not copy and paste your logs if not it will be ignored and/or removed.

Also, please let me know the results of the AVG Antirootkit scan


Regards,
Your friendly momok =)

This thread is for the use of Maleficia only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.