[Inactive] Hotmail Virus?

[karawr]

My hotmail account is sending out random emails to everyone on my contact list. People keep contacting me telling me to stop but I don't know how to get rid of the virus.

I've done a bunch of scans but it's found nothing, reason to my believing it's hotmail-related.

I've done a google search but haven't really found anything. I was hoping someone on here would be able to help.

Thank you!

 

[Broni]

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[karawr]

I've done up to Malwarebytes already, and it didn't find anything. I would post the log except I can't find it. I'll do the rest now.

 

[Broni]

OK.........

 

[DelJo63]

logon to the hotmail account and change the password to giberish.

abandon it (as the hacker has control and you'll never get it back)

get another and tell your correspondents of the new email address

 

[Broni]

That's a very good advice.
Checking OP's computer, just in case, is in order, as well.

 

[karawr]

It's kinda inconvenient to get rid of that account considering I have a lot of accounts connected to it. :S

But if all else fails, I'll fall on that.

Sorry it took so long, superantispyware took forever.

 

[Broni]

Malwarebytes log is missing.

 

[karawr]

Like I said it scanned and it found nothing, and lost the log. Did it again. :/

I don't mean to be rude but what exactly does this log help with? All it says (to me at least) is that it found nothing. Was a waste of my time (and yours).

 

[Broni]

Well, I wanted to see, if your computer is clean.
It looks like it is and simply your Hotmail account got compromised.

 

[karawr]

So I guess that means I have to toss the account.

Okay... well thanks for the help.

 

[Broni]

I have to toss the account

Definitely