Infostealer spyware/adware/virus removal....pls help

[kuanzc]

Recently i have download a few file and game and then yesterday the norton antivirus said that my computer is infected by infostealer thing...here is my log file...I have upload two combofix log file because i dont know which one is the right one...btw, the rootkit state that i have c:\sccfg.sys,Hidden File..can i delete it?

 

[kuanzc]

i dont have any symptoms expect that when i open my computer the norton will show a message of the infostealer thing and said it is remove but every time i open the computer it still has it...

 

[kuanzc]

anyone? pls help me....

 

[kuanzc]

have i done anything wrong? pls reply me....

 

[CCT]

Hello - this site only has two (2) EXPERT spyware removal people and a couple or three accolytes - since both the experts are on vacation, you are advised to be patient OR seek help elsewhere if immediate assistance is needed.

Sorry -

 

[almcneil]

First, Symantec Norton lists manual removal steps at their web site for infections their utilities detect. Might want to reference that.

For spyware, I advise my customers the use the following 3 anti-spyware utilities:

• Ad-Aware 2007
• Spybot Search & Destroy
• AVG Anti-Spyware

All are free and can be downloaded via the Internet.

 

[kuanzc]

Yep I have download them and now i dont know whether the spyware is still in my computer or not....

 

[kitty500cat]

TechSpot does not condone any form of piracy. Please do not download any more games. That is quite possibly the reason you are infected.

Have you tried removing the downoaded games/files to see if the message goes away?