Kapersky internet security reports it is turned off

[momsgonelooney]

My kaspersky status says on but, my windows security is telling me it's off. what do i do?

 

[Tedster]

are your updates updated? have you checked the system for trojans and viri?

try reinstalling the anti-virus.

 

[momsgonelooney]

I've done all that..any other suggestions?