Laptop will not start into Windows 10 Disc or USB

Exabyte

Posts: 24   +2
I have recently installed a new hard drive into my Dell Inspiron 3542, the hard drive is a Toshiba. I tried to install Windows 10 via a disc. It won't boot into the setup.

I can hear the DVD drive spinning, but it's on the loading screen trying to load the disc, still won't see the spinning cursor. After 1 minute, it restarts. It's like it doesn't want to start into the Windows 10 Setup. Sometimes I will get the spinning cursor. After that, it shows a BSOD with the Stop Code "KMODE_EXCEPTION_NOT_HANDLED"

Attempts I have done in order:

Disabled Fast Boot (not worked)

Disabled Secure Boot and changed the Boot List Option from UEFI to Legacy (not worked)

Cleaned the disc lens (not worked, expected this as I never use the Disc Drive)

Set the Boot List Option back to UEFI but still kept Secure Boot and Fast Boot disabled (After doing that, the Stop Code changed to "KERNEL_SECURITY_CHECK_FAILURE" then changed to "INTERRUPT_EXCEPTION_NOT_HANDLED")

Because the "KERNEL_SECURITY_CHECK_FAILURE" happened, I turned Secure Boot back on (didn't work, the stop code changed back to "KMODE_EXCEPTION_NOT_HANDLED")

I'm out of ideas. Please help me out :)
Note: The KMODE_EXCEPTION_NOT_HANDLED is happening on the disc. As far as I know, the hard drive doesn't have anything installed on it.
 
DVD drives get little use so it could be faulty faulty without you knowing. If you have a usb stick and a W10 ISO you can install the OS with Rufus which is free to download.
 
DVD drives get little use so it could be faulty faulty without you knowing. If you have a usb stick and a W10 ISO you can install the OS with Rufus which is free to download.
Nope. I have tested the DVD Drive by somehow running the Windows Installation in Safe Mode, and it does look like it can read off the disc. I have tried to install Windows 8.1 through the USB Stick. The computer tries to start it but will restart on the loading screen and not boot into the Windows Installation.
 
You initially wanted to install Windows 10. Are you using Rufus to manage the installation from a Windows ISO downloaded from Microsoft? You can't copy a Windows OS disc easily. Microsoft try to prevent that. Apart from a fresh install you could clone the old hard drive with software or buy a usb copy station to do the same thing. Hopefully the original hard drive still boots up OK.
 
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I have the same problem on 3542 (i3-4005U/8Gb/iHD) - after change HDD to SSD, I can not install fresh Windows 10 (from USB stick) - during the starting Setup before showing options - BSOD Memory Management. RAM tested - ok. SSD ok. W10 installing from USB Flash (2004, 20H2, 21H1 download from MS). On the old hdd installed 21H1 after the update from 2004 - I return old hdd with Windows - loading ok. But when insert clean SSD and try to start the installation - the installation does not start and BSOD. Try loading Windows Live CD (I.e. strelec (W8 x86, W10 x86, W10 x64) - BSOD.
What am I doing wrong? BIOS settings? Something else?
 
In my case BSOD because it was incompatible memory module (I 'm upgrade RAM 4->8Gb. 1600 DDR3L AMD R538G1601S2SL-U - RAMtest is ok, but when I return old original memory Kingston KNWMX1-ETB - all fine)
 
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