MISSING!!!!!!!!!!!!!!! What does this mean?

[needshelp]

Asking for some assistance on this one. Certain and a large number of websites have advertising banner issues for me. My computer is the only one I've seen do this and no one I've talked to has any idea why it is doing it. Some banners won't come up the advertisement but comes up with this instead in place where it should be:

MISSING!!!!!!!!!!!!!!
MISSING!!!!!!!!!!!!!!
MISSING!!!!!!!!!!!!!!
MISSING!!!!!!!!!!!!!!
MISSING!!!!!!!!!!!!!!
MISSING!!!!!!!!!!!!!!

If I continue to allow the page to load it will eventually change the page to an advertisement or a sound commercial will start in the background somewhere with someone trying to sell something or my entire browser will lock up or close. Sometimes if I keep refreshing the page I will eventually get a banner that does show up and the page works as normal, up until I reach another banner that doesn't work.

Why is this doing that and what is causing it? I've tried adjusting my security levels and so forth with no luck. Other computers are hooked up to the same network and have no problems like this.

Some help on what I need to do to correct this problem would be appreciated as it is very annoying.

Attached is an example of what it looks like when the banners don't load.

Thanks
Jeremy

 

[detrunks]

which browser is it?

 

[needshelp]

all of them. it happens with firefox, internet explorer & IE 7.0

 

[howard_hopkinso]

Hello and welcome to Techspot.

You probably need to install the Macromedia flash player.

You will need to do this twice. Once using Firefox and once using IE.

Go HERE and download the latest flash player.

Regards Howard :wave: :wave:

 

[needshelp]

thought i had done that before. i'll try again and get back with you.

 

[needshelp]

installed for both, still not fixed.

 

[howard_hopkinso]

Have you checked for viruses/spyware etc?

Go HERE and follow the instructions exactly.

Post a fresh HJT log into this thread, only after doing the above.

Regards Howard

 

[needshelp]

Doing that now. I've added an image to my first post so you can see what this problem looks like when it occurs.

 

[howard_hopkinso]

I see what you mean. It may not be caused by spyware etc, but I think it`s best to check.

Regards Howard

 

[needshelp]

still working on it. that's a lot of stuff to go through. especially while trying to "work" at the same time.

 

[needshelp]

here is the ewido report, let me know which ones need fixed, removed or whatever may be necessary.

 

[howard_hopkinso]

Ewido has cleaned some adware, this shows you had at least on piece of crap on your system. There may be others.

You still need to follow the rest of the instructions and post a fresh HJT log once finished.

I know it`s time consuming, but it`s better to know your system is clean.

It`s also a lot quicker that doing a reformat and reinstall.

Regards Howard

 

[needshelp]

HJT Log & Ewido Log

Here are the logs you asked for. I believe I followed the instructions as close as I could. Hopefully it is to your satisfaction in determining my issue.

thanks again for your assistance

 

[howard_hopkinso]

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

O2 - BHO: My BHO - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE51} - C:\WINDOWS\system32\AdEn.dll (file missing)

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O11 - Options group: [INTERNATIONAL] International*

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = tuttlealuminum.com
O17 - HKLM\Software\..\Telephony: DomainName = tuttlealuminum.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = tuttlealuminum.com

Only fix the above 017 entries, if they don`t belong to your ISP.

Click on the fix checked button.

Close HJT.

Other than the above, your HJT log is clean.

If you still have problems after doing the above, please let me know and I`ll move this thread to the appropriate forum.

Regards Howard

 

[needshelp]

awesome. so far went to 4 different sites that have been giving me problems lately and so far not a problem. i think the problem is fixed... hopefully.

Thanks a lot for your help. i greatly appreciate it.

Awesome site and great how-to instructions.