My HJT log

[Computer noob]

Well here is my HJT log so that someone might be able to find something to fix. My internet it fine, but everything else is slow. Applications such as Firefox take 3-4 minutes to open, scans with things like ad-aware take 4 hrs, and my printer takes hours too. My comp is pretty old, but it always worked decent (at least compared to what I already said) and it seems odd that it would just start turning bad randomly, which is why I believe there is a problem to fix.

Brief summary of comp: bought in beggining of 2003-so a little over 3 years old
256 mb RAM
80 gig HD
AMD Athlon xp 2000+ 1.67gh
32mb video card

(I hope I uploaded it right)

 

[howard_hopkinso]

Your system is infected with all sorts of crap, incuding the Vundo infection.

Go HERE and follow the instructions in the order they are given.

Post a fresh HJT log, Only after doing the above.


Regards Howard

 

[Computer noob]

Ive done everything up to the scanning in safe mode part, and i have some questions. I havnt tried yet, but ive booted into safe mode before, and all it was was black, and even with the commmand promt i couldnt get anything open. Is the part where i configure windows to show all files going to allow me to open things up during safe mode or should i be doing something else?

 

[howard_hopkinso]

Maybe this`ll help. This is the order in which you should proceed.

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Regards Howard

 

[Computer noob]

Thanks for the extremely quick reply, and sorry if this may be annoying but... If i follow your order, booting into safe mode 1st, my point was how would i do stuff like turn off system restore WHILE in safe mode. Or basically do anything, my whole screen is black except for the corners saying safe mode and top saying my type of comp

 

[howard_hopkinso]

From safe mode either right click on the my computer icon on your desktop and select properties, or click start and right click on my computer. Select properties and then the system restore tab. Tick the box that says turn off system restore. Click apply/ok.

Alternatively, you can go to your control panel and click on the system icon. This will take you to the properties of my computer.

The instructions are in the links I just gave you.

Regards Howard

 

[N3051M]

can you still do the ctrl+alt+del for task manager? if you can, open it, go to the process tab and see if you can find explorer.exe

if you cant, go back to the applications tab and create a new task. type in explorer.exe and see if that works

otherwise in that box (new tasks) you can try typing in the folder you want to access like for example Control Panel or C:/windows/Documents and Settings/user etc... and execute files as well eg: C:/program files/grisoft/avg free/avgcc.exe

 

[Computer noob]

First off, thank you very much N3051M....your advice to type explorer.exe into the config box immediatly brought up all my files onto the desktop. After doing everything required, i know have my "fresh" HJT log, ready to be examined.

 

[howard_hopkinso]

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html


Go to add remove programmes in your control panel and uninstall anything to do with(if there).

WildTangent
Viewpoint
Viewpoint Toolbar

Close control panel.

Open your task manager, by holding down the crtl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

DDCActiveMenu.exe
ALCXMNTR.EXE

Close task manager.

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online

R3 - Default URLSearchHook is missing

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -

O17 - HKLM\System\CCS\Services\Tcpip\..\{6C560FF5-18DE-4203-B78E-77F7ED465D99}: NameServer = 71.243.0.12 151.203.0.85 <Only fix this entry, if it doesn`t belong toyour ISP.

O20 - Winlogon Notify: iexplorer - iexplorer.dll (file missing)

O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files(if there).

C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot

C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log.

Regards Howard

 

[Computer noob]

OMG i accidentally fixed the one with my isp and now the only internet website that is loading is this one, all others say cant find, plz help howard!!

 

[howard_hopkinso]

Not to worry.

Run HJT and click on the config button. Click on the backups button and find the 017 entry and put a tick in the little box next to it. Now click on the retore button. You will be asked if you want to restore this item, click yes. Reboot your computer.

Regards Howard

 

[Pc Noob4life]

HJT Text

how do i make the size of notepad text smaller? im trying to send my log but it wont work. the size is currently 5KB. Thanx

 

[howard_hopkinso]

Hello and welcome to Techspot.

how do i make the size of notepad text smaller? im trying to send my log but it wont work. the size is currently 5KB. Thanx

Go HERE and follow all the instructions, in the order they are given. Instructions for posting HJT logs are also in this link.

Then, open a new thread in this forum and post a fresh HJT log, only after doing the above.

Regards Howard :wave: :wave: