No sound! please help

[nktrnl_plastik]

I've been messing with my computer for hours and connot get my sound to work. I keep getting a message that says I'm missing a Multimedia Audio Controller and that I need the hardware disc? I've reinstalled all the discs but yet no sound. please help.

 

[kimsland]

Hi nktrnl_plastik,

We need a few things to help you:

Windows version
Your computer make or model
Your sound card make /model if not onboard

This program may help finding this out
https://www.techspot.com/downloads/3100-system-spec.html

You can also update your specs in your user Control Panel: (further down this link)
https://www.techspot.com/vb/usercp.php

We must have this information before we can help.

 

[nktrnl_plastik]

thanx.

Windows Windows XP5.1 (Build 2600) Service Pack 2

Internet Explorer 7.0.5730.13

Memory (RAM) 447 MB

CPU Info AMD Athlon(tm) 64 Processor 3200+

CPU Speed 2005.7 MHz

Sound card Modem #0 Line Playback

Display Adapters NVIDIA GeForce 6100 | NetMeeting driver | RDPDD Chained DD

Screen Resolution 1440 X 900 - 32 bit

Network Network Present

Network Adapters NVIDIA nForce Networking Controller - Packet Scheduler Miniport | HP EN1207D-TX PCI 10/100 Fast Ethernet Adapter - Packet Scheduler Miniport

CD / DVD Drives D: LITE-ON DVD SOHD-167T | E: CDWRITERIDE4816

COM Ports COM1

LPT Ports LPT1

Mouse 3 Button Wheel Mouse Present

Hard Disks C: 55.9GB

Hard Disks - Free C: 21.2GB

USB Controllers 2 host controllers.

Firewire (1394) Not Detected

PCMCIA (Laptops) Not Installed

Manufacturer Phoenix Technologies, LTD

Product Make C51GM03

AC Power Status OnLine

BIOS Info AT/AT COMPATIBLE | 01/19/06 | Nvidia - 42302e31

Time Zone Eastern Standard Time

Battery No Battery

Motherboard WinFast C51MCP51

Modem Not detected

 

[kimsland]

I'm about 99% certain this is a Foxconn 6150K8MA-8EKRS Motherboard from your post

On-Board Audio Drivers
http://www.foxconnchannel.com/support/downloads_detail.aspx?ID=en-us0000605

System & Chipset Drivers
http://www.foxconnchannel.com/support/downloads_detail.aspx?ID=en-us0000433

Please download both these drivers, and install.

Please reply back with the results.

 

[AlbertLionheart]

Looking at your specs it looks as if you are trying to use the modem sound card.
Go to Control Panel > Sound and Audio Devices > Audio (tab) and make sure the default device is a sound card and not your modem.

 

[kimsland]

This is due to the sound driver not being installed
Therefore Windows is using the next available only option, the modem sound.

The sound card drivers must be downloaded and installed.

 

[AlbertLionheart]

That depends on what generated the data provided - the system will not always default to the modem if no sound card is installed.
You might also find the drivers on the Biostar board site.

 

[nktrnl_plastik]

i've tried downloading the drives several times. i keep getting a message saying "error installing iKernel.exe" what does that mean?

 

[vintwala]

Hey

iKernel.exe is a process that belongs to InstallShield installation engine. Check out this solution from microsoft,

http://support.microsoft.com/kb/810608

Hope this helps.

 

[kimsland]

Detect if a copy of iKernel.exe is running, if so end the task.
Press Ctrl + Alt + Delete.
Select Task Manager.
Select the Processes tab.
Look for IKernel.exe. If it is running, select it and click End Process.
Select Yes to the Task Manager Warning dialog.

Delete the existing iKernel engine.
Using Windows Explorer browse to C: \Program Files\Common Files\InstallShield\engine.

Right-click the highlighted engine directory and select Delete.
Install the latest version of the iKernel engine.
Download iKernel engine update and save it to your Desktop.
Double-click ikernelupdate.exe to install it.


Try Install again
Reply back

 

[nktrnl_plastik]

I installed the iKernel update. Then tried installing the driver again. Same message keeps popping up. I think I'm missing the following from my system 32 folder.

• Stdole32.tlb
• Stdole2.tlb
• Stdole.tlb

 

[kimsland]

Are you an Administrator account? (Check users in Control Panel)

--------------

Extract the missing stdole files from a cabinet file using the Expand utility.

Click Start > Run.
Type CMD. Click OK.
Type cd\ and press ENTER.

Insert the Windows Installation CD. (close any autoruns)

Assuming D is the CD drive, Type:

expand D:\i386\stdole32.tl_ C:\Windows\System32\stdole32.tlb
expand D:\i386\stdole2.tl_ C:\Windows\System32\stdole32.tlb
expand D:\i386\stdole.tl_ C:\Windows\System32\stdole32.tlb

Restart your computer.