So a couple of months ago my laptop became infected w/ a sirefef trojan (not really sure which one). I've been using bitdefender for years and have never had a problem like this, but bitdefender can't seem to clean this awful trojan. I initially tried doing some research and have had no luck following "how to" guides I've come across online. Anyway, my laptop got to the point where it was unbearable to use, so I haven't even attempted to use it for the past month or so. It's less than a year old, has Windows 7 w/ 64 bit OS. Luckily I have my trusty macbook as a back-up. I'm determined to get this resolved, even if that means junking the HD and putting in a new one, but I decided to start doing more research again today and came across one of your posts where you helped someone w/ a similar problem. If you could get back to me whenever you get a chance, I'd GREATLY appreciate it! Look forward to hearing from you! Thanks!
Inactive Re: Sirefef -- please help!
- Thread starter eggy1182
- Start date
Here are the logs from the initial scans recommended in the "5-step virus/malware removal."
DDS.txt:
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_32
Run by Pat at 13:10:48 on 2012-10-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7931.5463 [GMT -4:00]
.
AV: Bitdefender Antivirus *Enabled/Updated* {50909708-FF80-02AF-F814-B28405891E92}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Bitdefender Antispyware *Enabled/Updated* {EBF176EC-D9BA-0D21-C2A4-89F67E0E542F}
FW: Bitdefender Firewall *Enabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Bitdefender 2012\vsserv.exe
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\GFI Software\VIPRE\SBPIMSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Bitdefender\Bitdefender 2012\bdagent.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Bitdefender\Bitdefender 2012\odscanui.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886e-ec8c-43c1-a32c-e4c2b0b6395b} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun: [<NO NAME>]
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [SBAMTray] "C:\Program Files (x86)\GFI Software\VIPRE\SBAMTray.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8D1AE42D-05B1-4EE1-9767-5194792F5CA1} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8D1AE42D-05B1-4EE1-9767-5194792F5CA1}\2656C6B696E6E253336316 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{8D1AE42D-05B1-4EE1-9767-5194792F5CA1}\C696E6B6379737F5355435F53333532333 : DhcpNameServer = 216.144.187.101 204.186.80.251 216.144.187.199
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO-X64: TSBHO Class - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun-x64: [(Default)]
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun-x64: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun-x64: [SBAMTray] "C:\Program Files (x86)\GFI Software\VIPRE\SBAMTray.exe"
IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Pat\AppData\Roaming\Mozilla\Firefox\Profiles\i2gvky7x.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_270.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 avc3;avc3;C:\Windows\system32\DRIVERS\avc3.sys --> C:\Windows\system32\DRIVERS\avc3.sys [?]
R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys [2011-11-14 90192]
R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [2011-11-14 103504]
R1 BDVEDISK;BDVEDISK;C:\Windows\system32\DRIVERS\bdvedisk.sys --> C:\Windows\system32\DRIVERS\bdvedisk.sys [?]
R1 SbFw;SbFw;C:\Windows\system32\drivers\SbFw.sys --> C:\Windows\system32\drivers\SbFw.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-2-4 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-3-26 365568]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-8-25 260424]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-7-11 26680]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-8-17 2375168]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-10-7 399432]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-10-7 676936]
R2 PanService;PandoraService;C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe [2012-5-9 624856]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
R2 sbapifs;sbapifs;C:\Windows\system32\DRIVERS\sbapifs.sys --> C:\Windows\system32\DRIVERS\sbapifs.sys [?]
R2 SBPIMSvc;SB Recovery Service;C:\Program Files (x86)\GFI Software\VIPRE\SBPIMSvc.exe [2012-6-22 173960]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 UPDATESRV;BitDefender Desktop Update Service;C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe [2012-1-23 66096]
R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 avchv;avchv Function Driver;C:\Windows\system32\DRIVERS\avchv.sys --> C:\Windows\system32\DRIVERS\avchv.sys [?]
R3 avckf;avckf;C:\Windows\system32\DRIVERS\avckf.sys --> C:\Windows\system32\DRIVERS\avckf.sys [?]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-5-23 1098296]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;C:\Windows\system32\DRIVERS\SBFWIM.sys --> C:\Windows\system32\DRIVERS\SBFWIM.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S1 SBRE;SBRE;C:\Windows\System32\drivers\SBREDrv.sys [2012-1-25 101112]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2012/01/28 22:14:44;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-2-24 241648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ezSharedSvc;Easybits Services for Windows; [x]
S2 SBAMSvc;VIPRE Internet Security;C:\Program Files (x86)\GFI Software\VIPRE\SBAMSvc.exe [2012-6-22 3289720]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-8 250288]
S3 bdsandbox;bdsandbox;\??\C:\Windows\system32\drivers\bdsandbox.sys --> C:\Windows\system32\drivers\bdsandbox.sys [?]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-25 113120]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 SafeBox;SafeBox;C:\Program Files\Bitdefender\Bitdefender Safebox\safeboxservice.exe [2011-12-21 75384]
S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;C:\Windows\system32\DRIVERS\sbfwim.sys --> C:\Windows\system32\DRIVERS\sbfwim.sys [?]
S3 sbhips;sbhips;C:\Windows\system32\drivers\sbhips.sys --> C:\Windows\system32\drivers\sbhips.sys [?]
S3 sbwtis;sbwtis;C:\Windows\system32\DRIVERS\sbwtis.sys --> C:\Windows\system32\DRIVERS\sbwtis.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 Update Server;BitDefender Update Server v2;C:\Program Files\Common Files\Bitdefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2011-10-14 466736]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-10-07 16:24:24 711240 ----a-w- C:\Windows\isRS-000.tmp
2012-10-07 06:30:02 -------- d-----w- C:\FRST
.
==================== Find3M ====================
.
2012-10-06 22:29:27 696240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-10-06 22:28:57 73136 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-09-07 21:04:46 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-23 23:00:31 30496 ----a-w- C:\Windows\System32\drivers\hitmanpro36.sys
2012-07-23 20:26:53 3852 ----a-w- C:\Windows\SysWow64\tmp.reg
2012-07-23 20:20:49 691 ----a-w- C:\Users\Pat\AppData\Roaming\GetValue.vbs
2012-07-23 20:20:49 35 ----a-w- C:\Users\Pat\AppData\Roaming\SetValue.bat
2009-07-14 01:41:48 2484736 --shatr- C:\Windows\System32\spool\drivers\x64\3\HPZUIWN7.DLL
2009-07-14 01:41:05 101376 --shatr- C:\Windows\System32\spool\prtprocs\x64\HPZPPWN7.DLL
.
============= FINISH: 13:11:56.57 ===============
DDS.txt:
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_32
Run by Pat at 13:10:48 on 2012-10-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7931.5463 [GMT -4:00]
.
AV: Bitdefender Antivirus *Enabled/Updated* {50909708-FF80-02AF-F814-B28405891E92}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Bitdefender Antispyware *Enabled/Updated* {EBF176EC-D9BA-0D21-C2A4-89F67E0E542F}
FW: Bitdefender Firewall *Enabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Bitdefender 2012\vsserv.exe
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\GFI Software\VIPRE\SBPIMSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Bitdefender\Bitdefender 2012\bdagent.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Bitdefender\Bitdefender 2012\odscanui.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886e-ec8c-43c1-a32c-e4c2b0b6395b} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun: [<NO NAME>]
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [SBAMTray] "C:\Program Files (x86)\GFI Software\VIPRE\SBAMTray.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8D1AE42D-05B1-4EE1-9767-5194792F5CA1} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8D1AE42D-05B1-4EE1-9767-5194792F5CA1}\2656C6B696E6E253336316 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{8D1AE42D-05B1-4EE1-9767-5194792F5CA1}\C696E6B6379737F5355435F53333532333 : DhcpNameServer = 216.144.187.101 204.186.80.251 216.144.187.199
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO-X64: TSBHO Class - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun-x64: [(Default)]
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun-x64: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun-x64: [SBAMTray] "C:\Program Files (x86)\GFI Software\VIPRE\SBAMTray.exe"
IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Pat\AppData\Roaming\Mozilla\Firefox\Profiles\i2gvky7x.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_270.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 avc3;avc3;C:\Windows\system32\DRIVERS\avc3.sys --> C:\Windows\system32\DRIVERS\avc3.sys [?]
R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys [2011-11-14 90192]
R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [2011-11-14 103504]
R1 BDVEDISK;BDVEDISK;C:\Windows\system32\DRIVERS\bdvedisk.sys --> C:\Windows\system32\DRIVERS\bdvedisk.sys [?]
R1 SbFw;SbFw;C:\Windows\system32\drivers\SbFw.sys --> C:\Windows\system32\drivers\SbFw.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-2-4 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-3-26 365568]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-8-25 260424]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-7-11 26680]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-8-17 2375168]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-10-7 399432]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-10-7 676936]
R2 PanService;PandoraService;C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe [2012-5-9 624856]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
R2 sbapifs;sbapifs;C:\Windows\system32\DRIVERS\sbapifs.sys --> C:\Windows\system32\DRIVERS\sbapifs.sys [?]
R2 SBPIMSvc;SB Recovery Service;C:\Program Files (x86)\GFI Software\VIPRE\SBPIMSvc.exe [2012-6-22 173960]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 UPDATESRV;BitDefender Desktop Update Service;C:\Program Files\Bitdefender\Bitdefender 2012\updatesrv.exe [2012-1-23 66096]
R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 avchv;avchv Function Driver;C:\Windows\system32\DRIVERS\avchv.sys --> C:\Windows\system32\DRIVERS\avchv.sys [?]
R3 avckf;avckf;C:\Windows\system32\DRIVERS\avckf.sys --> C:\Windows\system32\DRIVERS\avckf.sys [?]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-5-23 1098296]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 SBFWIMCLMP;GFI Software Firewall NDIS IM Filter Miniport;C:\Windows\system32\DRIVERS\SBFWIM.sys --> C:\Windows\system32\DRIVERS\SBFWIM.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S1 SBRE;SBRE;C:\Windows\System32\drivers\SBREDrv.sys [2012-1-25 101112]
S2 CLKMSVC10_38F51D56;CyberLink Product - 2012/01/28 22:14:44;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-2-24 241648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ezSharedSvc;Easybits Services for Windows; [x]
S2 SBAMSvc;VIPRE Internet Security;C:\Program Files (x86)\GFI Software\VIPRE\SBAMSvc.exe [2012-6-22 3289720]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-8 250288]
S3 bdsandbox;bdsandbox;\??\C:\Windows\system32\drivers\bdsandbox.sys --> C:\Windows\system32\drivers\bdsandbox.sys [?]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-25 113120]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 SafeBox;SafeBox;C:\Program Files\Bitdefender\Bitdefender Safebox\safeboxservice.exe [2011-12-21 75384]
S3 SBFWIMCL;GFI Software Firewall NDIS IM Filter Service;C:\Windows\system32\DRIVERS\sbfwim.sys --> C:\Windows\system32\DRIVERS\sbfwim.sys [?]
S3 sbhips;sbhips;C:\Windows\system32\drivers\sbhips.sys --> C:\Windows\system32\drivers\sbhips.sys [?]
S3 sbwtis;sbwtis;C:\Windows\system32\DRIVERS\sbwtis.sys --> C:\Windows\system32\DRIVERS\sbwtis.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 Update Server;BitDefender Update Server v2;C:\Program Files\Common Files\Bitdefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2011-10-14 466736]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-10-07 16:24:24 711240 ----a-w- C:\Windows\isRS-000.tmp
2012-10-07 06:30:02 -------- d-----w- C:\FRST
.
==================== Find3M ====================
.
2012-10-06 22:29:27 696240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-10-06 22:28:57 73136 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-09-07 21:04:46 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-23 23:00:31 30496 ----a-w- C:\Windows\System32\drivers\hitmanpro36.sys
2012-07-23 20:26:53 3852 ----a-w- C:\Windows\SysWow64\tmp.reg
2012-07-23 20:20:49 691 ----a-w- C:\Users\Pat\AppData\Roaming\GetValue.vbs
2012-07-23 20:20:49 35 ----a-w- C:\Users\Pat\AppData\Roaming\SetValue.bat
2009-07-14 01:41:48 2484736 --shatr- C:\Windows\System32\spool\drivers\x64\3\HPZUIWN7.DLL
2009-07-14 01:41:05 101376 --shatr- C:\Windows\System32\spool\prtprocs\x64\HPZPPWN7.DLL
.
============= FINISH: 13:11:56.57 ===============
Attach.txt:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/30/2011 17:14:10
System Uptime: 10/7/2012 12:28:33 (25 hours ago)
.
Motherboard: Hewlett-Packard | | 164C
Processor: AMD Phenom(tm) II P960 Quad-Core Processor | Socket S1G4 | 1800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 582 GiB total, 519.394 GiB free.
D: is FIXED (NTFS) - 14 GiB total, 1.551 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
G: is FIXED (FAT32) - 0 GiB total, 0.087 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: A2 Direct Disk Access Support Driver
Device ID: ROOT\LEGACY_A2DDA\0000
Manufacturer:
Name: A2 Direct Disk Access Support Driver
PNP Device ID: ROOT\LEGACY_A2DDA\0000
Service: A2DDA
.
==== System Restore Points ===================
.
RP136: 8/3/2012 21:59:13 - Scheduled Checkpoint
RP137: 10/6/2012 16:57:31 - HPSF Restore Point
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4) MUI
Agatha Christie - Peril at End House
Apple Application Support
Apple Software Update
Applian FLV and Media Player 3.1.1.12
Bejeweled 2 Deluxe
Bejeweled 3
Blackhawk Striker 2
Blasterball 3
Blio
Bounce Symphony
Build-a-lot 2
Cake Mania
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Coupon Printer for Windows
CyberLink PowerDVD
CyberLink YouCam
D3DX10
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
Easy Media Player 1.1.12
Energy Star Digital Logo
ESET Online Scanner v3
ESU for Microsoft Windows 7
Evernote v. 4.2.2
Farm Frenzy
FATE - The Traitor Soul
Hewlett-Packard ACLM.NET v1.1.2.0
HP Connection Manager
HP Customer Experience Enhancements
HP Documentation
HP DVB-T TV Tuner 8.0.64.43
HP Games
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Setup
HP Setup Manager
HP SimplePass 2011
HP Software Framework
IDT Audio
Java Auto Updater
Java(TM) 6 Update 32
Junk Mail filter update
Mah Jong Medley
Malwarebytes Anti-Malware version 1.65.0.1400
Mesh Runtime
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Home and Student 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 14.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Namco All-Stars PAC-MAN
Pandora Service
Penguins!
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
QuickTime
Ralink RT5390 802.11b/g/n WiFi Adapter
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
RealUpgrade 1.1
Recovery Manager
RoxioNow Player
Safari
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Skypeô 5.5
Slingo Supreme
The KMPlayer (remove only)
Uniblue RegistryBooster
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
VideoLAN VLC media player 0.8.6f
VIPRE Internet Security
Virtual Villagers 4 - The Tree of Life
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
10/7/2012 14:14:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft Software Shadow Copy Provider service to connect.
10/7/2012 14:14:34, Error: Service Control Manager [7000] - The Microsoft Software Shadow Copy Provider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/7/2012 14:14:34, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service swprv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}
10/7/2012 14:12:43, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Volume Shadow Copy service to connect.
10/7/2012 14:12:43, Error: Service Control Manager [7000] - The Volume Shadow Copy service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/7/2012 14:12:43, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
10/7/2012 13:06:52, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
10/7/2012 12:31:28, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
10/7/2012 12:31:28, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
10/7/2012 12:31:18, Error: Service Control Manager [7000] - The sbwtis service failed to start due to the following error: There are no more endpoints available from the endpoint mapper.
10/7/2012 12:30:12, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: trufos
10/7/2012 12:29:15, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
10/7/2012 12:29:15, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
10/7/2012 12:29:14, Error: Service Control Manager [7000] - The Easybits Services for Windows service failed to start due to the following error: The system cannot find the path specified.
10/7/2012 12:29:13, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
10/6/2012 22:16:44, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VSSERV service.
10/6/2012 22:10:35, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
10/6/2012 20:17:24, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Adobe Flash Player Update Service service to connect.
10/6/2012 20:17:24, Error: Service Control Manager [7000] - The Adobe Flash Player Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/6/2012 16:29:05, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Support Assistant Service service to connect.
10/6/2012 16:29:05, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/30/2011 17:14:10
System Uptime: 10/7/2012 12:28:33 (25 hours ago)
.
Motherboard: Hewlett-Packard | | 164C
Processor: AMD Phenom(tm) II P960 Quad-Core Processor | Socket S1G4 | 1800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 582 GiB total, 519.394 GiB free.
D: is FIXED (NTFS) - 14 GiB total, 1.551 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
G: is FIXED (FAT32) - 0 GiB total, 0.087 GiB free.
H: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: A2 Direct Disk Access Support Driver
Device ID: ROOT\LEGACY_A2DDA\0000
Manufacturer:
Name: A2 Direct Disk Access Support Driver
PNP Device ID: ROOT\LEGACY_A2DDA\0000
Service: A2DDA
.
==== System Restore Points ===================
.
RP136: 8/3/2012 21:59:13 - Scheduled Checkpoint
RP137: 10/6/2012 16:57:31 - HPSF Restore Point
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4) MUI
Agatha Christie - Peril at End House
Apple Application Support
Apple Software Update
Applian FLV and Media Player 3.1.1.12
Bejeweled 2 Deluxe
Bejeweled 3
Blackhawk Striker 2
Blasterball 3
Blio
Bounce Symphony
Build-a-lot 2
Cake Mania
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Coupon Printer for Windows
CyberLink PowerDVD
CyberLink YouCam
D3DX10
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
Easy Media Player 1.1.12
Energy Star Digital Logo
ESET Online Scanner v3
ESU for Microsoft Windows 7
Evernote v. 4.2.2
Farm Frenzy
FATE - The Traitor Soul
Hewlett-Packard ACLM.NET v1.1.2.0
HP Connection Manager
HP Customer Experience Enhancements
HP Documentation
HP DVB-T TV Tuner 8.0.64.43
HP Games
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Setup
HP Setup Manager
HP SimplePass 2011
HP Software Framework
IDT Audio
Java Auto Updater
Java(TM) 6 Update 32
Junk Mail filter update
Mah Jong Medley
Malwarebytes Anti-Malware version 1.65.0.1400
Mesh Runtime
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Home and Student 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 14.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Namco All-Stars PAC-MAN
Pandora Service
Penguins!
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
QuickTime
Ralink RT5390 802.11b/g/n WiFi Adapter
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
RealUpgrade 1.1
Recovery Manager
RoxioNow Player
Safari
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Skypeô 5.5
Slingo Supreme
The KMPlayer (remove only)
Uniblue RegistryBooster
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
VideoLAN VLC media player 0.8.6f
VIPRE Internet Security
Virtual Villagers 4 - The Tree of Life
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
10/7/2012 14:14:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft Software Shadow Copy Provider service to connect.
10/7/2012 14:14:34, Error: Service Control Manager [7000] - The Microsoft Software Shadow Copy Provider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/7/2012 14:14:34, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service swprv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}
10/7/2012 14:12:43, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Volume Shadow Copy service to connect.
10/7/2012 14:12:43, Error: Service Control Manager [7000] - The Volume Shadow Copy service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/7/2012 14:12:43, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
10/7/2012 13:06:52, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
10/7/2012 12:31:28, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
10/7/2012 12:31:28, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
10/7/2012 12:31:18, Error: Service Control Manager [7000] - The sbwtis service failed to start due to the following error: There are no more endpoints available from the endpoint mapper.
10/7/2012 12:30:12, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: trufos
10/7/2012 12:29:15, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
10/7/2012 12:29:15, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
10/7/2012 12:29:14, Error: Service Control Manager [7000] - The Easybits Services for Windows service failed to start due to the following error: The system cannot find the path specified.
10/7/2012 12:29:13, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
10/6/2012 22:16:44, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VSSERV service.
10/6/2012 22:10:35, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
10/6/2012 20:17:24, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Adobe Flash Player Update Service service to connect.
10/6/2012 20:17:24, Error: Service Control Manager [7000] - The Adobe Flash Player Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/6/2012 16:29:05, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Support Assistant Service service to connect.
10/6/2012 16:29:05, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
Jay Pfoutz
Posts: 4,279 +49
Hello, and welcome to TechSpot.
Please see here for the board rules and other FAQ.
Please feel free to introduce yourself, after you follow the steps below to get started.
Information
Please download and run TDSSKiller to your desktop as outlined below:
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.
-------------------------
Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
------------------------
Click the Start Scan button.
-----------------------
If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue
----------------------
If malicious objects are found, they will show in the Scan results and offer three (3) options.
Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
--------------------
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.
-------------------
Here's a summary of what to do if you would like to print it out:
If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue
If malicious objects are found, they will show in the Scan results and offer three (3) options.
Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
ComboFix scan
Please download ComboFix
by sUBs
From BleepingComputer.com
Please save the file to your Desktop.
Important information about ComboFix
After the download:
Safe Mode:
If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.
(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")
Re-downloading:
If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.
Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.
NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
Please feel free to introduce yourself, after you follow the steps below to get started.
Information
- From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
- Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
- If you have already asked for help somewhere, please post the link to the topic you were helped.
- We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
- Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.
Please download and run TDSSKiller to your desktop as outlined below:
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.
-------------------------
Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
------------------------
Click the Start Scan button.
-----------------------
If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue
----------------------
If malicious objects are found, they will show in the Scan results and offer three (3) options.
Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
--------------------
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.
-------------------
Here's a summary of what to do if you would like to print it out:
If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue
If malicious objects are found, they will show in the Scan results and offer three (3) options.
Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
ComboFix scan
Please download ComboFix
From BleepingComputer.com
Please save the file to your Desktop.
Important information about ComboFix
After the download:
- Close any open browsers.
- Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
- If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.
- Double click on ComboFix.exe & follow the prompts.
- When ComboFix finishes, it will produce a report for you.
- Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.
Safe Mode:
If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.
(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")
Re-downloading:
If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.
Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.
NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
Jay Pfoutz
Posts: 4,279 +49
Hello, are you still with us? Please update us with the state of your situation, so we know how to continue from here.
We'd still like to help. Topic marked inactive, until your return.
We'd still like to help. Topic marked inactive, until your return.
Similar threads
Latest posts
-
Mexico sues Google for renaming Gulf of Mexico to Gulf of America- Anton Longshot replied
-
Factory video shows Unitree robot going berserk, nearly injuring workers- Atmajaya2020 replied
-
Sustainable Business Growth with Expert Digital Strategies- Growthoptimizers replied
