res://C:\WINDOWS\System32\shdoclc.dll/navcancl.htm

[summersofsam]

Hello, our browser is stuck on: res://C:\WINDOWS\System32\shdoclc.dll/navcancl.htm - and will not do much else.

Here is our latest logfile using Hijackthis - Thank you, we appreciate anyone's time, advice and help on fixing this problem:





thanks
sam

 

[RealBlackStuff]

Follow these instructions EXACTLY.
Put HijackThis in e.g. C:\Program Files\HJT and NOT in Temp or on the Desktop!.
Read: How to remove Begin2Search/Coolwebsearch and Other Nasties

Then Read: How to post your Hijackthis log-files as an attachment.