Word 2008 for Mac, 2 page doc, page 2 text replaced with page 1 text in print and preview

[laurawether45]

[FONT=verdana]Hi everyone

I have Office 2008 for Mac.

I'm trying to print a two page document, the print preview is fine but when the document comes out of the printer, the text/info from the first page has been duplicated into the layout of the second page with the text that should be there totally gone. This means I only ever get 1 usable page and none of the vital second page information.

I've swapped printers, uninstalled and reinstalled all my software, done my office updates, restarted my computer, even tried a duplicate word document and am still not having any luck. My printer company is adamant its a Word problem.

Can anyone help?
[FONT=Arial][FONT=verdana]Thanks in advance[/FONT][FONT=Verdana] [/FONT][/FONT][/FONT]

 

[SNGX1275]

I don't know how to fix your problem. But I do have a suggestion for a workaround. Go to the file menu and print, as normal. Then on the box that pops up, in the bottom left there is a PDF pulldown. Save it as a PDF, then open it in Preview. If everything looks good then go ahead and print it from Preview.

That will at least tell you whether it is something with your printer, or something in Word (that is likely particular to that document).

 

[laurawether45]

Many thanks for your suggestion, but oddly the same thing happens with the PDF! So that must mean it's specific to that document?

Thanks

 

[SNGX1275]

Thats really odd. Do you have some fairly complex formatting in the document? Does the same thing happen if you make a new Word document and then copy paste the original into the new one and then save (different name) and try to print again?

 

[laurawether45]

I know, very odd.

I had a table in the document but nothing more complicated than that. I've just retyped the whole thing in a new document, making the table even simpler but it made no difference, in fact when I did things like make the new table lines invisible or select not to show guidelines and saved the document, when it was reopened the lines were showing.

Also, now my dictionary has been set back to American english rather than UK english which I had it set to previously (as I'm in the UK!). Kind of annoying.

The only thing I can think of is that I did an Office update yesterday after the first signs of the original problem, now things seem to have got worse....

 

[SNGX1275]

Another possible workaround - copy the table (presumably from Excel?) and when you paste it into the Word document, paste it as an image.