[A] I have the dreaded "hard drive clusters are partly damaged" virus

By dcarson108
Mar 29, 2012
  1. Hey all, my computer got hit with this bad boy last night. The only two programs that I can access directly are word pad and MSN Messenger. But thankfully through the messenger I can open a Firefox browser. Anyways, googling the problem brought me here and I noticed I am suppose to follow, along with posting the logs (whatever those things are), so here it goes. Thanks a lot fo any help anyone can provide. I use my computer a lot but I am very untechnical. Any help is greatly appreciated.
  2. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    I'm having an issue already. I went to to download avast!'s antivirus and when I click to "register for free licence" a warning comes up that says "Please complete the following form". I filled it all the blanks (name, country, where heard of avast!) so I'm not sure which form it's reffering to.
  3. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    Malwarebytes Anti-Malware

    Database version: v2012.03.29.04

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    Dannnnnnnn :: DANNNNNNNN-PC [administrator]

    29/03/2012 10:20:14 AM
    mbam-log-2012-03-29 (10-20-14).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 204926
    Time elapsed: 5 minute(s), 42 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 4
    HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 2
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

    Folders Detected: 4
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096} (Adware.QuestScan) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\chrome (Adware.QuestScan) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\defaults (Adware.QuestScan) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\defaults\preferences (Adware.QuestScan) -> Quarantined and deleted successfully.

    Files Detected: 6
    C:\Users\Dannnnnnnn\Downloads\IWONSetup2.3.78.2.NoSA.NoHP.ZLfox000.exe (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Users\Dannnnnnnn\Downloads\PDFCreatorSetup.exe (Adware.Agent) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\chrome.manifest (Adware.QuestScan) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\install.rdf (Adware.QuestScan) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\chrome\questscan.jar (Adware.QuestScan) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Mozilla Firefox\extensions\{F0E1168A-B4B5-484C-B77E-0D28E6B64096}\defaults\preferences\prefs.js (Adware.QuestScan) -> Quarantined and deleted successfully.

  4. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    No logs for the gmer, now onto to the DDS.
  5. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    Here are the two DDS logs:

    The attach one:

    DDS (Ver_2011-08-26.01)
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 14/01/2011 7:24:08 PM
    System Uptime: 29/03/2012 10:28:44 AM (1 hours ago)
    Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | RV410/RV510/S3510/E3510
    Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz | U2E1 | 2300/mhz
    ==== Disk Partitions =========================
    C: is FIXED (NTFS) - 181 GiB total, 132.16 GiB free.
    D: is FIXED (NTFS) - 269 GiB total, 269.063 GiB free.
    E: is CDROM (UDF)
    ==== Disabled Device Manager Items =============
    ==== System Restore Points ===================
    RP109: 17/03/2012 7:23:11 AM - Windows Update
    RP110: 20/03/2012 5:44:58 PM - Windows Update
    RP111: 27/03/2012 5:01:08 PM - Windows Update
    RP112: 29/03/2012 9:25:50 AM - avast! Free Antivirus Setup
    ==== Installed Programs ======================
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.1
    Apple Application Support
    Apple Software Update
    Atheros Client Installation Program
    avast! Free Antivirus
    CyberLink YouCam
    DivX Setup
    Easy Display Manager
    Easy Network Manager
    Easy SpeedUp Manager
    Google Chrome
    Google Update Helper
    Java Auto Updater
    Java(TM) 6 Update 29
    Junk Mail filter update
    Malwarebytes Anti-Malware version
    Marvell Miniport Driver
    Mesh Runtime
    Messenger Companion
    Microsoft Office 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Starter 2010 - English
    Microsoft PowerPoint Viewer
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 11.0 (x86 en-GB)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Norton Internet Security
    Norton Online Backup
    Realtek High Definition Audio Driver
    Samsung AnyWeb Print
    Samsung Recovery Solution 5
    Samsung Support Center 1.0
    Samsung Universal Print Driver
    Samsung Update Plus
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Skype™ 4.2
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    User Guide
    VC80CRTRedist - 8.0.50727.4053
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    ==== End Of File ===========================

    The DDS one:

    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29
    Run by Dannnnnnnn at 11:12:07 on 2012-03-29
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.4029.2399 [GMT -7:00]
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe
    C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files\Elantech\ETDCtrlHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Samsung\Easy Display Manager\dmhkcore.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files (x86)\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
    C:\Program Files (x86)\Samsung\Samsung Support Center\SSCKbdHk.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\Samsung\Samsung Update Plus\SUPBackground.exe
    ============== Pseudo HJT Report ===============
    uStart Page = hxxp://
    uDefault_Page_URL = hxxp://
    mStart Page = hxxp://
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\\IPS\IPSBHO.DLL
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: W2PBrowser Class: {aa609d72-8482-4076-8991-8cdae5b93bcb} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    dRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {328ECD19-C167-40eb-A0C7-16FE7634105E} - {94BB0C4C-B957-479A-85E4-42F53B89F681} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://
    TCP: DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0} : DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0}\14C49414E445431373 : DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0}\34162737F6E6 : DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0}\34861647561657022313 : DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0}\354555D275962756C6563737 : DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0}\75C414E4 : DhcpNameServer =
    TCP: Interfaces\{7BBE514A-CA78-4C17-87E6-1F72F77405E0}\F627C65616E637D277966696D256E6D2265737 : DhcpNameServer =
    TCP: Interfaces\{E917552B-B4F9-4B6D-BB82-EACBCDAF3A0F} : DhcpNameServer =
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
    BHO-X64: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    BHO-X64: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - No File
    BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
    BHO-X64: Symantec NCO BHO - No File
    BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\\IPS\IPSBHO.DLL
    BHO-X64: Symantec Intrusion Prevention - No File
    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO-X64: W2PBrowser Class: {AA609D72-8482-4076-8991-8CDAE5B93BCB} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
    BHO-X64: W2PBrowser Browser Helper - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    IE-X64: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
    ================= FIREFOX ===================
    FF - ProfilePath - C:\Users\Dannnnnnnn\AppData\Roaming\Mozilla\Firefox\Profiles\a2cchyej.default\
    FF - prefs.js: keyword.URL - hxxp://
    FF - prefs.js: network.proxy.type - 0
    FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn\components\coFFPlgn.dll
    FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
    FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    ============= SERVICES / DRIVERS ===============
    R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1207000.00D\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1207000.00D\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1207000.00D\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1207000.00D\SYMEFA64.SYS [?]
    R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20111223.001\BHDrvx64.sys [2011-11-30 1157240]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120113.002\IDSviA64.sys [2012-1-13 488568]
    R1 SABI;SAMSUNG Kernel Driver For Windows 7;\??\C:\Windows\system32\Drivers\SABI.sys --> C:\Windows\system32\Drivers\SABI.sys [?]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1207000.00D\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1207000.00D\Ironx64.SYS [?]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\NISx64\1207000.00D\SYMNETS.SYS --> C:\Windows\system32\Drivers\NISx64\1207000.00D\SYMNETS.SYS [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-3-29 44768]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\\ccsvchst.exe [2012-1-31 130008]
    R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-5-31 2804568]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-10 138360]
    R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]
    R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-15 135664]
    S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-15 135664]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S3 Samsung UPD Service;Samsung UPD Service;"C:\Windows\System32\SUPDSvc.exe" --> C:\Windows\System32\SUPDSvc.exe [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    =============== Created Last 30 ================
    ==================== Find3M ====================
    2012-03-06 23:15:19 41184 ----a-w- C:\Windows\avastSS.scr
    2012-03-06 23:04:06 819032 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2012-03-06 23:02:20 53080 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
    2012-03-06 23:01:52 69976 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2012-02-23 16:18:36 279656 ------w- C:\Windows\System32\MpSigStub.exe
    2012-02-19 17:18:52 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
    2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
    2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
    2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
    2012-02-15 18:01:50 52736 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
    2012-02-15 18:01:50 4547944 ----a-w- C:\Windows\System32\usbaaplrc.dll
    2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
    2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
    2012-02-03 04:34:34 3145728 ----a-w- C:\Windows\System32\win32k.sys
    2012-01-25 06:38:39 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
    2012-01-25 06:38:38 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
    2012-01-25 06:33:30 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
    2012-01-04 10:44:20 509952 ----a-w- C:\Windows\System32\ntshrui.dll
    2012-01-04 08:58:41 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll
    ============= FINISH: 11:15:33.36 ===============
  6. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    You're running two AV programs, Avast and Norton.
    One of them has to go.
    If Norton use this tool:


    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


    Download Bootkit Remover to your desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
  7. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    I'm having a new problem right now. When the virus first hit, the only things I could access directly were wordpad and MSN messenger. I was able to open an internet browser through MSN. However, last night messenger stopped working. It will boot up but I will get "Windows Live Messenger has stopped working" notice and close down. I just searched Firefox under the start menu and it popped up for about half a second, then I got blue screen which said a problem had been found it's rebooting. Now it's the black screen that says "Boot from AHCI CD-Rom: Operating System not found". Any advise for this?

    Edit: I just "crt-ALT-DEL" on the black screen and booted up normally. I can now get to a browser. Not sure what the problem was, but it seems to be fixed. Anyways, I'll get the information you need. Thanks.

    Second Edit: Looks like it was only a quick, temporary fix. Blue screen came back, so I restarted it and ran it in safemode and the same thing happened again. So I cannot access any browser on my laptop right now.
  8. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    Download necessary tools on another, good computer and transfer them to bad computer using USB flash drive.

    Install Panda USB Vaccine, or BitDefender’s USB Immunizer on GOOD computer to protect it from any infected USB device.
  9. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    Alright, another problem has come up. I was able to get all the things you told me to get (including the USB Vaccine) on a USB. Installing the USB Vaccine on the infected laptop went fine, but the Norton removal did not go as well. When I click on it, the popup comes up to run and I click that. After that is a clicked, a new popup comes up. This popup has no writing, except for a bunch of x's in a very light font, and it has three clickable options with no writing. The options are in a row, if you click the first one the second one just gets highlighted and vice versa, if I click the third option, it closes the program. The Norton protection expired months ago, so removing the other antivirus doesn't seem like an option. Is there anyway around this? Thanks again, I really appreciate the help so far.
  10. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    You didn't pay attention.
    You're suppose to install USB Vaccine on GOOD computer.

    Skip Norton removal tool for now.
  11. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    No, I did. I installed it on the good computer too. Unless I wasn't suppose to install on the infected one, it's installed on both.

    Anyways, here is the log from the aswmrb:

    aswMBR version Copyright(c) 2011 AVAST Software
    Run date: 2012-03-31 15:11:35
    15:11:35.286 OS Version: Windows x64 6.1.7601 Service Pack 1
    15:11:35.286 Number of processors: 2 586 0x170A
    15:11:35.286 ComputerName: DANNNNNNNN-PC UserName: Dannnnnnnn
    15:11:36.128 Initialize success
    15:11:36.284 AVAST engine defs: 12033101
    15:11:53.132 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    15:11:53.148 Disk 0 Vendor: WDC_WD50 01.0 Size: 476940MB BusType: 3
    15:11:53.148 Disk 0 MBR read successfully
    15:11:53.163 Disk 0 MBR scan
    15:11:53.163 Disk 0 unknown MBR code
    15:11:53.163 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
    15:11:53.194 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 185344 MB offset 206848
    15:11:53.194 Disk 0 Partition - 00 0F Extended LBA 275621 MB offset 379791360
    15:11:53.226 Disk 0 Partition 3 00 27 Hidden NTFS WinRE NTFS 15872 MB offset 944263168
    15:11:53.272 Disk 0 Partition 4 00 07 HPFS/NTFS NTFS 275620 MB offset 379793408
    15:11:53.288 Disk 0 scanning C:\Windows\system32\drivers
    15:12:01.868 Service scanning
    15:12:28.452 Modules scanning
    15:12:28.452 Disk 0 trace - called modules:
    15:12:28.483 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys
    15:12:28.483 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80057ae5a0]
    15:12:28.498 3 CLASSPNP.SYS[fffff88001d6643f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa800472a050]
    15:12:29.029 AVAST engine scan C:\Windows
    15:12:36.423 AVAST engine scan C:\Windows\system32
    15:15:35.512 AVAST engine scan C:\Windows\system32\drivers
    15:15:56.807 AVAST engine scan C:\Users\Dannnnnnnn
    15:16:25.934 Disk 0 MBR has been saved successfully to "C:\Users\Dannnnnnnn\Documents\MBR.dat"
    15:16:25.949 The log file has been saved successfully to "C:\Users\Dannnnnnnn\Documents\aswMBR.txt"
  12. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    Hmm, when I go to paste the results of the notepad from the bootkit all that shows up is "u". Anyways, I copied down the blackscreen because I have a feeling "u" isn't what you need to see. Here's what the blackscreen said (again, the format might be a little off due to me having to type it out but all the info and numbers should be correct):

    <c> 2009 Esage Lab

    Program version:
    OS Version: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit

    System volune is \\.\c:
    \\.\c ->\\.\PhysicalDrice0 at offset 0x00000000'06500000
    Boot sector MD5 is: b056bbeee0e7c7054bd76bc96e85f56a

    Size Device Name MBR Status

    465 GV \\.\PhyscialDrive0 Unknown boot code

    Unknown boot code has been found on some of your physical disks.
    To inspect the boot code manually, dump the master boot sector:
    remover.exe dup <device_name> [output_file]
    To disinfect the master boot sector, use the following command:
    remover.exe fix <device_name>

    Press any key to quit...
  13. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it:
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

    Make sure, you re-enable your security programs, when you're done with Combofix.


    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  14. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    ComboFix 12-03-31.03 - Dannnnnnnn 31/03/2012 16:15:22.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.4029.2665 [GMT -7:00]
    Running from: F:\ComboFix.exe
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    c:\users\Dannnnnnnn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check
    c:\users\Dannnnnnnn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check\System Check.lnk
    c:\users\Dannnnnnnn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check\Uninstall System Check.lnk
    ((((((((((((((((((((((((( Files Created from 2012-02-28 to 2012-03-31 )))))))))))))))))))))))))))))))
    2012-03-31 23:28 . 2012-03-31 23:28 -------- d-----w- c:\users\Default\AppData\Local\temp
    2012-03-31 20:44 . 2012-03-31 20:44 -------- d-----w- c:\programdata\Panda Security
    2012-03-31 20:44 . 2012-03-31 20:44 -------- d-----w- c:\program files (x86)\Panda USB Vaccine
    2012-03-31 20:43 . 2012-03-14 03:27 8669240 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5564AF7D-19B9-4197-BBCF-37B26B68DE9D}\mpengine.dll
    2012-03-30 05:12 . 2012-03-30 05:12 -------- d-----w- c:\windows\SysWow64\wbem\fr-FR
    2012-03-30 05:11 . 2012-03-30 05:11 -------- d-----w- c:\windows\system32\wbem\fr-FR
    2012-03-29 17:19 . 2012-03-29 17:19 -------- d-----w- c:\users\Dannnnnnnn\AppData\Roaming\Malwarebytes
    2012-03-29 17:18 . 2012-03-29 17:18 -------- d-----w- c:\programdata\Malwarebytes
    2012-03-29 17:18 . 2012-03-29 17:18 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2012-03-29 17:18 . 2011-12-10 22:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-03-29 16:26 . 2012-03-06 23:04 337240 ----a-w- c:\windows\system32\drivers\aswSP.sys
    2012-03-29 16:26 . 2012-03-06 23:01 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
    2012-03-29 16:26 . 2012-03-06 23:02 53080 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
    2012-03-29 16:26 . 2012-03-06 23:01 59224 ----a-w- c:\windows\system32\drivers\aswTdi.sys
    2012-03-29 16:26 . 2012-03-06 23:04 819032 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2012-03-29 16:26 . 2012-03-06 23:15 258520 ----a-w- c:\windows\system32\aswBoot.exe
    2012-03-29 16:26 . 2012-03-06 23:01 69976 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2012-03-29 16:26 . 2012-03-06 23:15 41184 ----a-w- c:\windows\avastSS.scr
    2012-03-29 16:26 . 2012-03-06 23:15 201352 ----a-w- c:\windows\SysWow64\aswBoot.exe
    2012-03-29 16:26 . 2012-03-29 16:26 -------- d-----w- c:\programdata\AVAST Software
    2012-03-29 16:26 . 2012-03-29 16:26 -------- d-----w- c:\program files\AVAST Software
    2012-03-18 16:08 . 2012-03-18 16:08 592824 ----a-w- c:\program files (x86)\Mozilla Firefox\gkmedias.dll
    2012-03-18 16:08 . 2012-03-18 16:08 44472 ----a-w- c:\program files (x86)\Mozilla Firefox\mozglue.dll
    2012-03-18 01:59 . 2012-03-18 01:59 -------- d-----w- c:\program files\iTunes
    2012-03-18 01:59 . 2012-03-18 01:59 -------- d-----w- c:\program files (x86)\iTunes
    2012-03-18 01:59 . 2012-03-18 01:59 -------- d-----w- c:\program files\iPod
    2012-03-17 14:28 . 2011-11-19 15:20 5559152 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-03-17 14:28 . 2011-11-19 14:50 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
    2012-03-17 14:28 . 2011-11-19 14:50 3913584 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
    2012-03-14 01:12 . 2012-02-03 04:34 3145728 ----a-w- c:\windows\system32\win32k.sys
    2012-03-14 01:11 . 2012-02-10 06:36 1544192 ----a-w- c:\windows\system32\DWrite.dll
    2012-03-14 01:11 . 2012-02-10 05:38 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll
    2012-03-14 01:10 . 2012-02-17 06:38 1031680 ----a-w- c:\windows\system32\rdpcore.dll
    2012-03-14 01:10 . 2012-02-17 05:34 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll
    2012-03-14 01:10 . 2012-01-25 06:38 77312 ----a-w- c:\windows\system32\rdpwsx.dll
    2012-03-14 01:10 . 2012-01-25 06:38 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll
    2012-03-14 01:10 . 2012-01-25 06:33 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe
    2012-03-14 01:10 . 2012-02-17 04:58 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    2012-03-14 01:10 . 2012-02-17 04:57 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    2012-02-23 16:18 . 2011-01-16 12:34 279656 ------w- c:\windows\system32\MpSigStub.exe
    2012-02-19 17:18 . 2011-05-24 23:41 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-02-15 18:01 . 2012-02-15 18:01 52736 ----a-w- c:\windows\system32\drivers\usbaapl64.sys
    2012-02-15 18:01 . 2012-02-15 18:01 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
    2012-01-04 10:44 . 2012-02-16 00:23 509952 ----a-w- c:\windows\system32\ntshrui.dll
    2012-01-04 08:58 . 2012-02-16 00:23 442880 ----a-w- c:\windows\SysWow64\ntshrui.dll
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    *Note* empty entries & legit default entries are not shown
    "MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
    "AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240]
    "DivXUpdate"="c:\program files (x86)\DivX\DivX Update\DivXUpdate.exe" [2011-03-21 1230704]
    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-07 421736]
    "avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-03-06 4241512]
    "msnmsgr"="c:\program files (x86)\Windows Live\Messenger\msnmsgr.exe" [2011-05-13 4283256]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-15 135664]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-15 135664]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
    R3 Samsung UPD Service;Samsung UPD Service;c:\windows\System32\SUPDSvc.exe [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1207000.00D\SYMDS64.SYS [x]
    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1207000.00D\SYMEFA64.SYS [x]
    S1 aswSnx;aswSnx; [x]
    S1 aswSP;aswSP; [x]
    S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20111223.001\BHDrvx64.sys [2011-12-01 1157240]
    S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120113.002\IDSvia64.sys [2011-08-18 488568]
    S1 SABI;SAMSUNG Kernel Driver For Windows 7;c:\windows\system32\Drivers\SABI.sys [x]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1207000.00D\Ironx64.SYS [x]
    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1207000.00D\SYMNETS.SYS [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 aswFsBlk;aswFsBlk; [x]
    S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
    S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
    S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe [2011-04-17 130008]
    S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
    S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-09 138360]
    S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
    S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
    S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
    S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
    S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
    S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
    --- Other Services/Drivers In Memory ---
    *NewlyCreated* - WS2IFSL
    Contents of the 'Scheduled Tasks' folder
    2012-03-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-15 14:16]
    2012-03-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-15 14:16]
    --------- x86-64 -----------
    2012-03-06 23:15 135408 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-08-11 11369576]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    ------- Supplementary Scan -------
    uLocal Page = c:\windows\system32\blank.htm
    uStart Page = hxxp://
    mStart Page = hxxp://
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    IE: {{328ECD19-C167-40eb-A0C7-16FE7634105E} - {94BB0C4C-B957-479A-85E4-42F53B89F681} - c:\program files\Samsung AnyWeb Print\W2PBrowser.dll
    TCP: DhcpNameServer =
    FF - ProfilePath - c:\users\Dannnnnnnn\AppData\Roaming\Mozilla\Firefox\Profiles\a2cchyej.default\
    FF - prefs.js: keyword.URL - hxxp://
    FF - prefs.js: network.proxy.type - 0
    - - - - ORPHANS REMOVED - - - -
    Toolbar-Locked - (no file)
    Toolbar-Locked - (no file)
    HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe
    "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\\diMaster.dll\" /prefetch:1"
    --------------------- LOCKED REGISTRY KEYS ---------------------
    @Denied: (2) (LocalSystem)
    @Denied: (2) (LocalSystem)
    @Denied: (A 2) (Everyone)
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
    @Denied: (A 2) (Everyone)
    @Denied: (Full) (Everyone)
    ------------------------ Other Running Processes ------------------------
    c:\program files\AVAST Software\Avast\AvastSvc.exe
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files (x86)\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
    c:\program files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
    c:\program files (x86)\Samsung\Samsung Support Center\SSCKbdHk.exe
    c:\program files (x86)\Samsung\Samsung Update Plus\SUPBackground.exe
    Completion time: 2012-03-31 16:52:48 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-03-31 23:52
    Pre-Run: 141,151,989,760 bytes free
    Post-Run: 141,507,268,608 bytes free
    - - End Of File - - 9EB1D853E906E1EA0D6BD3821FBD218E
  15. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    Looks good.

    Please move Combofix file to its proper location - your computer desktop.

    How is computer doing?

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:

    %systemroot%\*. /mp /s
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %PROGRAMFILES%\Common Files\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %USERPROFILE%\Favorites\*.url /x
    %ALLUSERSPROFILE%\*.dat /x
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %systemroot%\pchealth\helpctr\System\*.exe /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  16. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    The icons have returned to my desktop, but the wallpaper is still black and whenever I open an internet browser it still gives me the bluescreen.

    Whenever I click on OTL it gives me a popup which says "OTL by Old Timer- Version" and it has a white box where I can write or paste things, but there's no scan button.
  17. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    See if you can change background manually.

    Disable your AV program.
    Delete OTL file, download fresh one and try again.
  18. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    The backround change worked manually, but the new OTL download resulted in the same thing as before.
  19. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    See if you can run it from safe mode.
  20. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    Same thing; it just gives me a window which I can type in.
  21. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  22. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    Check up results:

    Results of screen317's Security Check version 0.99.24
    Windows 7 x64 (UAC is enabled)
    Internet Explorer 8 Out of date!
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    avast! Free Antivirus
    Norton Internet Security
    WMI entry may not exist for antivirus; attempting automatic update.
    Anti-malware/Other Utilities Check:

    Java(TM) 6 Update 29
    Adobe Flash Player
    Mozilla Firefox (x86 en-GB..)
    Process Check:
    objlist.exe by Laurent

    Norton ccSvcHst.exe
    Symantec Norton Online Backup NOBuAgent.exe
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    ``````````End of Log````````````
  23. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    And the FSS:

    Farbar Service Scanner Version: 01-03-2012
    Ran by Dannnnnnnn (administrator) on 31-03-2012 at 21:07:12
    Running from "C:\Users\Dannnnnnnn\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal

    Internet Services:

    Connection Status:
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.

    Windows Firewall:

    Firewall Disabled Policy:

    System Restore:

    System Restore Disabled Policy:

    Action Center:

    Windows Update:

    Windows Defender:

    File Check:
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
  24. dcarson108

    dcarson108 TS Rookie Topic Starter Posts: 21

    I'm running the ESET online scanner now. After it runs the scan, a new popup comes up but it has no writing on. There are two clickable boxes (one on top of another) but I don't know what either ones is asking and there's no scan archives button

    Edit: whenever I put the mouse over the popup, my screen flashes to black and then comes back.
  25. Broni

    Broni Malware Annihilator Posts: 52,795   +343

    Try different browser.
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