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[A] IE9 stopped working error, Chrome times out, can't get online

Inactive
By Jason_618
Feb 25, 2013
Topic Status:
Not open for further replies.
  1. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    Ok TFC complete & laptop rebooted
  2. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    OK, let's try couple of things.

    1. I assume your Comodo includes an AV program and a firewall.
    If true make sure Windows firewall is listed as being on.
    See if IE will work afterwards.

    If not....

    2. Uninstall Comodo. Make sure you uninstall AV and a firewall.
    Turn Windows firewall ON, restart computer and see if IE will work.

    If not....

    3. Reinstall Comodo, turn Windows firewall off and we'll go from there.
  3. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    Ok Comodo On & Windows Firewall On... IE not working

    Uninstalled Comodo & the other (2) programs it had installed, windows firewall on, re-boot....IE not working

    ReInstalled Comodo, turned off windows fire wall for all types....IE not working
  4. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    Next step....

    Go Start>Run (Start Search in Vista/7), type in:
    msconfig
    Click OK (hit Enter in Vista/7).

    Click on Startup tab.
    Click Disable all
    IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

    Click Services tab.
    Put checkmark in Hide all Microsoft services
    Click Disable all.

    Click OK.
    Restart computer in Normal Mode.

    NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
    If you use Windows firewall, you're fine.

    Same problem?
  5. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    Yes, IE still shows immediate stopped working error..... what is a netflush? I read about it yesterday
  6. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    Never heard of it.

    Go back to "msconfig" and reverse all changes.

    Restart computer.

    Download Windows Repair (All in One) from this site

    Install the program then run it.

    NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
    NOTE 2. Disable your antivirus program before running Windows Repair.


    Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

    [​IMG]



    Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

    [​IMG]


    Go to Step 4 and under "System Restore" click on Create button:

    [​IMG]


    Go to Start Repairs tab and click Start button.

    [​IMG]


    Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default).
    NOTE. Except for Windows 8 users make sure Reset Registry Permissions is checkmarked as well.
    Click on box next to the Restart System when Finished.
    Then click on Start.

    [​IMG]

    Post Windows Repair log which is located in the following folder:
    64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
    32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
  7. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    Repair Log

    Running Repair Under System Account
    Starting Repairs...
    Start (2/26/2013 10:18:42 PM)

    Reset File Permissions 01/22
    C:\AI_RecycleBin & Sub Folders
    Start (2/26/2013 10:18:42 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:18:45 PM)

    Reset File Permissions 02/22
    C:\Autodesk & Sub Folders
    Start (2/26/2013 10:18:45 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:06 PM)

    Reset File Permissions 03/22
    C:\Boot & Sub Folders
    Start (2/26/2013 10:23:06 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:09 PM)

    Reset File Permissions 04/22
    C:\ComboFix & Sub Folders
    Start (2/26/2013 10:23:09 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:11 PM)

    Reset File Permissions 05/22
    C:\Config.Msi & Sub Folders
    Start (2/26/2013 10:23:11 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:14 PM)

    Reset File Permissions 06/22
    C:\DRIVERS & Sub Folders
    Start (2/26/2013 10:23:14 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:22 PM)

    Reset File Permissions 07/22
    C:\Intel & Sub Folders
    Start (2/26/2013 10:23:22 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:25 PM)

    Reset File Permissions 08/22
    C:\JRT & Sub Folders
    Start (2/26/2013 10:23:25 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:27 PM)

    Reset File Permissions 09/22
    C:\JRybak Documents & Sub Folders
    Start (2/26/2013 10:23:27 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:47 PM)

    Reset File Permissions 10/22
    C:\MSOCache & Sub Folders
    Start (2/26/2013 10:23:47 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:23:57 PM)

    Reset File Permissions 11/22
    C:\NVIDIA & Sub Folders
    Start (2/26/2013 10:23:57 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:24:01 PM)

    Reset File Permissions 12/22
    C:\OKIDATA & Sub Folders
    Start (2/26/2013 10:24:01 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:24:04 PM)

    Reset File Permissions 13/22
    C:\PerfLogs & Sub Folders
    Start (2/26/2013 10:24:04 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:24:06 PM)

    Reset File Permissions 14/22
    C:\Program Files & Sub Folders
    Start (2/26/2013 10:24:06 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:25:14 PM)

    Reset File Permissions 15/22
    C:\Program Files (x86) & Sub Folders
    Start (2/26/2013 10:25:14 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:30:06 PM)

    Reset File Permissions 16/22
    C:\ProgramData & Sub Folders
    Start (2/26/2013 10:30:06 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:30:25 PM)

    Reset File Permissions 17/22
    C:\Qoobox & Sub Folders
    Start (2/26/2013 10:30:25 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:30:30 PM)

    Reset File Permissions 18/22
    C:\RRbackups & Sub Folders
    Start (2/26/2013 10:30:30 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:30:49 PM)

    Reset File Permissions 19/22
    C:\swshare & Sub Folders
    Start (2/26/2013 10:30:49 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:30:53 PM)

    Reset File Permissions 20/22
    C:\SWTOOLS & Sub Folders
    Start (2/26/2013 10:30:53 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:31:18 PM)

    Reset File Permissions 21/22
    C:\Windows & Sub Folders
    Start (2/26/2013 10:31:18 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:39:32 PM)

    Reset File Permissions 22/22
    C:\_OTL & Sub Folders
    Start (2/26/2013 10:39:32 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:39:37 PM)

    Reset File Permissions: Cleanup
    & Sub Folders
    Start (2/26/2013 10:39:37 PM)
    Running Repair Under System Account
    Done (2/26/2013 10:39:43 PM)

    Register System Files
    Start (2/26/2013 10:39:43 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:41:03 PM)

    Repair WMI
    Start (2/26/2013 10:41:03 PM)
    Running Repair Under Current User Account
    Invalid Global Switch.

    Invalid Global Switch.

    Running Repair Under System Account
    Invalid Global Switch.

    Invalid Global Switch.

    Done (2/26/2013 10:44:44 PM)

    Repair Windows Firewall
    Start (2/26/2013 10:44:44 PM)
    Running Repair Under Current User Account
    The Internet Connection Sharing (ICS) service is not started.

    More help is available by typing NET HELPMSG 3521.

    The Internet Connection Sharing (ICS) service could not be started.

    The service did not report an error.

    More help is available by typing NET HELPMSG 3534.

    Running Repair Under System Account
    The Internet Connection Sharing (ICS) service is not started.

    More help is available by typing NET HELPMSG 3521.

    The Internet Connection Sharing (ICS) service could not be started.

    The service did not report an error.

    More help is available by typing NET HELPMSG 3534.

    Done (2/26/2013 10:45:24 PM)

    Repair Internet Explorer
    Start (2/26/2013 10:45:24 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:45:53 PM)

    Remove Policies Set By Infections
    Start (2/26/2013 10:45:53 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:45:58 PM)

    Repair Icons
    Start (2/26/2013 10:45:58 PM)
    Running Repair Under System Account
    Could Not Find C:\Users\jrybak\AppData\Local\IconCache.db.bak
    Could Not Find C:\Users\jrybak\AppData\Local\IconCache.db
    Done (2/26/2013 10:46:00 PM)

    Repair Winsock & DNS Cache
    Start (2/26/2013 10:46:00 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:46:13 PM)

    Repair Proxy Settings
    Start (2/26/2013 10:46:13 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:46:18 PM)

    Repair Windows Updates
    Start (2/26/2013 10:46:18 PM)
    Running Repair Under Current User Account
    The Windows Update service is not started.

    More help is available by typing NET HELPMSG 3521.

    The system cannot find the file specified.
    Running Repair Under System Account
    The system cannot find the file specified.
    Done (2/26/2013 10:48:01 PM)

    Set Windows Services To Default Startup
    Start (2/26/2013 10:48:01 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:49:39 PM)

    Repair MSI (Windows Installer)
    Start (2/26/2013 10:49:39 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:49:50 PM)

    Repair bat Association
    Start (2/26/2013 10:49:50 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:49:55 PM)

    Repair cmd Association
    Start (2/26/2013 10:49:55 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:00 PM)

    Repair com Association
    Start (2/26/2013 10:50:00 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:04 PM)

    Repair Directory Association
    Start (2/26/2013 10:50:04 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:09 PM)

    Repair Drive Association
    Start (2/26/2013 10:50:09 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:14 PM)

    Repair exe Association
    Start (2/26/2013 10:50:14 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:18 PM)

    Repair Folder Association
    Start (2/26/2013 10:50:18 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:23 PM)

    Repair inf Association
    Start (2/26/2013 10:50:23 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:28 PM)

    Repair lnk (Shortcuts) Association
    Start (2/26/2013 10:50:28 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:33 PM)

    Repair msc Association
    Start (2/26/2013 10:50:33 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:38 PM)

    Repair reg Association
    Start (2/26/2013 10:50:38 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:42 PM)

    Repair scr Association
    Start (2/26/2013 10:50:42 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:47 PM)

    Restore Important Windows Services
    Start (2/26/2013 10:50:47 PM)
    Running Repair Under Current User Account
    Running Repair Under System Account
    Done (2/26/2013 10:50:52 PM)

    Cleaning up empty logs...

    All Selected Repairs Done.
    Done (2/26/2013 10:50:52 PM)
    Total Repair Time: 00:32:10


    ...YOU MUST RESTART YOUR SYSTEM...
    Running Repair Under System Account
  8. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    System restarted, IE still not working
  9. Broni

    Broni Malware Annihilator Posts: 46,775   +254

  10. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    Is this a virus/ malware?
  11. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    No. Your computer is clean but your Windows installation must be somehow corrupted.
     
  12. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    Guys its time to call Lenovo for the win 7 disk set?? do you know of any program that will capture all my profile/ domain stuff before I blast this?
  13. Broni

    Broni Malware Annihilator Posts: 46,775   +254

  14. Jason_618

    Jason_618 TS Rookie Topic Starter Posts: 59

    So I down load that win 7 ultimate 64 and reload windows, I guess I use the key code on the back of my laptop
  15. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    I don't remember if repair install even asks you for a product key.
    You're not reinstalling Windows, you're repairing it.
    Backup is always good but repair installation should keep your data safe.
  16. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    Still with me?
  17. Broni

    Broni Malware Annihilator Posts: 46,775   +254

    This topic is marked as abandoned and closed due to inactivity.
    This member will NOT be eligible to receive any more help in malware removal forum.
Topic Status:
Not open for further replies.


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