TechSpot

[A] Internet Explorer alert.

By candygirl
Dec 30, 2011
  1. Good morning! I woke up today and noticed something very strange going on:

    A program called Vista Home Security 2012 popped up and began "scanning" my system. It claims that I have worms, viruses, and trojans and is urging me to purchase a full version.

    I attempted to open Malwarebytes and aswMBR but now I cannot open any programs. Below is a description of a popup that comes up whenever I try to open a program- this exact description is from trying to open up aswMBR:

    Vista Home Security 2012 Firewall Alert
    Vista Home Security 2012 has blocked a program from accessing the internet
    asw.MBR is infected with Trojan-BNK.Win32.keylogger.gen

    Now, I can't even open up IE or Firefox. It took me a good 25 minutes to figure out a way to be able to get on firefox and post this.

    Any help you guys could offer would be greatly appreciated!
     
  2. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Also forgot to mention that when i try opening up IE or Firefox, an IE browser comes up but says:

    Internet Explorer Alert. Visiting this site may pose a security threat to your system!

    Its has three option to choose from, one of them being to purchase the full trial of Vista Home Security 2012.
     
  3. Broni

    Broni Malware Annihilator Posts: 52,898   +344

  4. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    TDSS Killer did not find anything

    After running TDSS Killer, there were no object or threats detected. What next?

    And, yes, this is the same computer from one month ago. -__- I wish I knew what I was or am doing to cause all of this.
     
  5. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.
     
  6. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Logs Part I

    Malwarebytes Anti-Malware 1.60.0.1800
    www.malwarebytes.org

    Database version: v2011.12.31.05

    Windows Vista Service Pack 1 x64 NTFS
    Internet Explorer 7.0.6001.18000
    Vianca :: PIMPONE [administrator]

    12/31/2011 3:39:27 PM
    mbam-log-2011-12-31 (15-39-27).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 181866
    Time elapsed: 6 minute(s), 9 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 3
    HKLM\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Vianca\AppData\Local\dfc.exe" -a "C:\Program Files (x86)\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and repaired successfully.
    HKLM\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Vianca\AppData\Local\dfc.exe" -a "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and repaired successfully.
    HKLM\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Vianca\AppData\Local\dfc.exe" -a "C:\Program Files (x86)\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 3
    C:\Users\Vianca\Local Settings\dfc.exe (Trojan.FakeAV) -> Quarantined and deleted successfully.
    C:\Users\Vianca\Local Settings\Application Data\dfc.exe (Trojan.FakeAV) -> Quarantined and deleted successfully.
    C:\Users\Vianca\Local Settings\Temporary Internet Files\Content.IE5\OQPDSMUN\info[1].exe (Trojan.FakeAV) -> Quarantined and deleted successfully.

    (end)
     
  7. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Logs Part II

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2011-12-31 16:41:25
    Windows 6.0.6001 Service Pack 1
    Running: oy4g8fku.exe


    ---- Registry - GMER 1.0.15 ----

    Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00247e1c406d
    Reg HKLM\SYSTEM\ControlSet003\Services\BTHPORT\Parameters\Keys\00247e1c406d (not active ControlSet)

    ---- EOF - GMER 1.0.15 ----
     
  8. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Logs Part 3

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_29
    Run by Vianca at 16:50:29 on 2011-12-31
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3837.2331 [GMT -5:00]
    .
    AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
    SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\STacSV64.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\system32\Hpservice.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe
    C:\Windows\system32\agr64svc.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\SMINST\BLService.exe
    C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\Vianca\Documents\RCA Detective\RCADetective.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Windows\system32\svchost.exe -k HPService
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    uInternet Settings,ProxyOverride = *.local
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    uRun: [userUser3xx] rundll32.exe ",MSNcfgppm DevHelplib
    mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
    StartupFolder: C:\Users\Vianca\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\RCADET~1.LNK - C:\Users\Vianca\Documents\RCA Detective\RCADetective.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{1BC653EC-F1C4-4804-8B40-C54357C121EB} : DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{A9A0B2C0-D36D-4F2A-8206-BA06C7140994} : DhcpNameServer = 68.87.74.166 68.87.68.166
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO-X64: HP Print Enhancer - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    BHO-X64: HP Smart BHO Class - No File
    TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
    EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
    mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Vianca\AppData\Roaming\Mozilla\Firefox\Profiles\apvwzz79.default\
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
    FF - plugin: C:\Users\Vianca\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys --> C:\Windows\system32\DRIVERS\avkmgr.sys [?]
    R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/08/12 17:38:24];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-11-28 146928]
    R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe --> C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe [?]
    R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2011-10-30 86224]
    R2 AntiVirService;Avira Realtime Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2011-10-30 110032]
    R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
    R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
    R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2009-4-8 365952]
    R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2008-11-26 296320]
    R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2008-11-26 116096]
    R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
    R3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-4 136176]
    S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-4-8 222512]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-4 136176]
    S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
    S3 NETw3v64;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
    S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
    S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
    S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2011-10-31 93184]
    .
    =============== Created Last 30 ================
    .
    2011-12-31 20:56:24 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A880A2A1-B895-4B07-948C-D111E7A40493}\offreg.dll
    2011-12-31 16:34:21 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A880A2A1-B895-4B07-948C-D111E7A40493}\mpengine.dll
    2011-12-28 18:37:41 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-12-04 14:36:09 644368 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
    .
    ==================== Find3M ====================
    .
    2011-12-10 20:24:08 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-11-01 03:22:18 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2011-10-19 20:56:50 27760 ----a-w- C:\Windows\System32\drivers\avkmgr.sys
    2011-10-19 20:56:49 97312 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
    .
    ============= FINISH: 16:51:32.89 ===============
     
  9. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Logs Part 4

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/12/2009 7:50:48 PM
    System Uptime: 12/31/2011 3:55:47 PM (1 hours ago)
    .
    Motherboard: Compal | | 30FC
    Processor: AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-82 | Socket M2/S1G1 | 1100/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 452 GiB total, 323.459 GiB free.
    D: is FIXED (NTFS) - 14 GiB total, 2.134 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Officejet 6500 E709n
    Device ID: ROOT\MULTIFUNCTION\0000
    Manufacturer: HP
    Name: Officejet 6500 E709n
    PNP Device ID: ROOT\MULTIFUNCTION\0000
    Service:
    .
    ==== System Restore Points ===================
    .
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    6500_E709_BasicWeb
    6500_E709_Help_BasicWeb
    Acrobat.com
    Activation Assistant for the 2007 Microsoft Office suites
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9
    AMD USB Audio Driver Filter
    Apple Application Support
    Apple Software Update
    Atheros Driver Installation Program
    Avira Free Antivirus
    bpd_scan
    BPDSoftware_Ini
    BufferChm
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization Chinese Standard
    Catalyst Control Center Localization Chinese Traditional
    Catalyst Control Center Localization Czech
    Catalyst Control Center Localization Danish
    Catalyst Control Center Localization Dutch
    Catalyst Control Center Localization Finnish
    Catalyst Control Center Localization French
    Catalyst Control Center Localization German
    Catalyst Control Center Localization Greek
    Catalyst Control Center Localization Hungarian
    Catalyst Control Center Localization Italian
    Catalyst Control Center Localization Japanese
    Catalyst Control Center Localization Korean
    Catalyst Control Center Localization Norwegian
    Catalyst Control Center Localization Polish
    Catalyst Control Center Localization Portuguese
    Catalyst Control Center Localization Russian
    Catalyst Control Center Localization Spanish
    Catalyst Control Center Localization Swedish
    Catalyst Control Center Localization Thai
    Catalyst Control Center Localization Turkish
    ccc-core-static
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Compatibility Pack for the 2007 Office system
    CyberLink DVD Suite
    DocMgr
    Download Updater (AOL LLC)
    ESU for Microsoft Vista
    Google Chrome
    Google Earth
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Common Access Service Library
    HP Customer Experience Enhancements
    HP Doc Viewer
    HP Help and Support
    HP MediaSmart DVD
    HP MediaSmart Music/Photo/Video
    HP MediaSmart SlingPlayer
    HP MediaSmart TV
    HP MediaSmart Webcam
    HP MULTIPLE MODEM INSTALLER for VISTA
    HP Quick Launch Buttons 6.40 L1
    HP Total Care Advisor
    HP Total Care Setup
    HP Update
    HP User Guides 0129
    HP Wireless Assistant
    HPAsset component for HP Active Support Library
    HPSSupply
    IDT Audio
    Java(TM) 6 Update 29
    JMicron JMB38X Flash Media Controller
    Juno Preloader
    LabelPrint
    LightScribe System Software 1.14.17.1
    Malwarebytes Anti-Malware version 1.60.0.1800
    Microsoft Choice Guard
    Microsoft Live Search Toolbar
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Works
    Mozilla Firefox 8.0 (x86 en-US)
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    muvee Reveal
    My HP Games
    NetZero Preloader
    Power2Go
    PowerDirector
    QuickTime
    RCA Detective™ 3.0.1.1
    RCA Digital Voice Manager 5.3.3.0
    Real Estate Success Software
    Realtek 8169 8168 8101E 8102E Ethernet Driver
    Scan
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Groove 2007 (KB2552997)
    Security Update for Microsoft Office InfoPath 2007 (KB2510061)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Skins
    Skype web features
    Skype™ 4.1
    Slingbox - Watch Your TV Anywhere
    SlingPlayer
    SmartWebPrinting
    SPORE Creature Creator Trial Edition
    Toolbox
    Update for 2007 Microsoft Office System (KB2284654)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2583910)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Outlook 2007 Junk Email Filter (KB2596560)
    WebReg
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Upload Tool
    .
    ==== End Of File ===========================
     
  10. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Avira Quarantine

    Two days before all of this happened, I ran Avira and some files were detected.

    Detections:
    EXP/2010-0840.FI
    TR/Fake.Rean.2610
    TR/Fake.Rean.2610
    TR/Fake.Rean.2610

    These items are in quarantine because I wasn't sure what to do with them. Please let me know if there's anything I need to do with these files before continuing.
     
  11. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    They're fine being in Avira's vault.

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ==============================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.

    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  12. candygirl

    candygirl TS Rookie Topic Starter Posts: 44

    Blue screen during aswMBR scan

    I ran into this same issue last time around. When I click on scan in aswMBr, i get the blue screen of death. Is there a step I may have forgotten? A program that was left open? Should I skip this step altogether?
     
  13. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Run this instead...

    Download Bootkit Remover to your Desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
     
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