[A] Stuck in safe mode

Inactive
By Anonymousb
Aug 9, 2012
Topic Status:
Not open for further replies.
  1. Went through the steps suggested that I could. My gf's laptop seems pretty heavily infected. Nothing that I could run and install in safe mode from the list produced a log except for dds. GMER found no changes, will post the dds log if needed.
  2. Anonymousb

    Anonymousb Newcomer, in training Topic Starter

    should I post the malwarbytes and dds log files or what? :s More info: Computer blue screens pretty much everytime I open in normal mode. So that's why I'm stuck in safe mode, thinking that it's got a lot of viruses/corrupt files but not too sure how to procede.
  3. Broni

    Broni Malware Annihilator Posts: 46,327   +252

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =======================================

    Post all logs you have.
  4. Anonymousb

    Anonymousb Newcomer, in training Topic Starter

    .
    DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
    Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 10.5.0
    Run by Casandra at 14:08:07 on 2012-08-09
    Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.3039.1642 [GMT -5:00]
    .
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\Explorer.EXE
    C:\Windows\system32\ctfmon.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Java\jre7\bin\java.exe
    C:\Windows\system32\conhost.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Casandra\Downloads\mbam-setup-1.62.0.1300.exe
    C:\Users\Casandra\AppData\Local\Temp\is-VNJS8.tmp\mbam-setup-1.62.0.1300.tmp
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://google.com/
    BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\19.7.1.5\coIEPlg.dll
    BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\19.7.1.5\ips\IPSBHO.DLL
    BHO: Funmoods Helper Object: {75ebb0aa-4214-4cb4-90ec-e3e07ecd04f7} - c:\progra~1\funmoods\1.5.23.22\bh\escort.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\19.7.1.5\coIEPlg.dll
    TB: Funmoods Toolbar: {a4c272ec-ed9e-4ace-a6f2-9558c7f29ef3} - c:\progra~1\funmoods\1.5.23.22\escorTlbr.dll
    uRun: [Google Update] "c:\users\casandra\appdata\local\google\update\GoogleUpdate.exe" /c
    mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
    mRun: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
    mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch
    mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
    mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{26DBF6FF-FBA9-4589-B70F-C38C1A1F952D} : DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{26DBF6FF-FBA9-4589-B70F-C38C1A1F952D}\2375942554032353 : DhcpNameServer = 192.168.1.254
    Notify: VESWinlogon - VESWinlogon.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\casandra\appdata\roaming\mozilla\firefox\profiles\sjxi1sis.default\
    FF - prefs.js: browser.search.selectedEngine - Search the web (Babylon)
    FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/
    FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?affID=109984&tt=2912_8&babsrc=KW_ss&mntrId=42a2652b0000000000000022fb574a99&q=
    FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
    FF - plugin: c:\users\casandra\appdata\local\google\update\1.3.21.115\npGoogleUpdate3.dll
    FF - plugin: c:\users\casandra\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
    FF - plugin: c:\users\casandra\appdata\roaming\igg\web3d\1.0.0.38\NPIGGWeb3DUpdater.dll
    FF - plugin: c:\users\casandra\appdata\roaming\igg\web3d\1.0.0.38\NPJoyConnectShell.dll
    FF - plugin: c:\windows\system32\adobe\director\np32dsw_1165635.dll
    FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_270.dll
    FF - plugin: c:\windows\system32\npDeployJava1.dll
    FF - plugin: c:\windows\system32\npmproxy.dll
    .
    ---- FIREFOX POLICIES ----
    .
    FF - user.js: extensions.autoDisableScopes - 14
    .
    FF - user.js: extensions.funmoods.hmpg - false
    FF - user.js: extensions.funmoods.hmpgUrl - hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByEtAtAyBtA0C0DzytDyCyDtB0BtN0D0Tzu0CtBtDtCtN1L2XzutBtFtCtFtDtFtAtDtC&cr=1399599180
    FF - user.js: extensions.funmoods.dfltSrch - false
    FF - user.js: extensions.funmoods.srchPrvdr - Search
    FF - user.js: extensions.funmoods.dnsErr - true
    FF - user.js: extensions.funmoods_i.newTab - false
    FF - user.js: extensions.funmoods.newTabUrl - hxxp://start.funmoods.com/?f=2&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByEtAtAyBtA0C0DzytDyCyDtB0BtN0D0Tzu0CtBtDtCtN1L2XzutBtFtCtFtDtFtAtDtC&cr=1399599180
    FF - user.js: extensions.funmoods.tlbrSrchUrl - hxxp://start.funmoods.com/?f=3&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByEtAtAyBtA0C0DzytDyCyDtB0BtN0D0Tzu0CtBtDtCtN1L2XzutBtFtCtFtDtFtAtDtC&cr=1399599180&q=
    FF - user.js: extensions.funmoods.id - 00243373CD90652B
    FF - user.js: extensions.funmoods.instlDay - 15540
    FF - user.js: extensions.funmoods.vrsn - 1.5.23.22
    FF - user.js: extensions.funmoods.vrsni - 1.5.23.22
    FF - user.js: extensions.funmoods_i.vrsnTs - 1.5.23.2217:2:7
    FF - user.js: extensions.funmoods.prtnrId - funmoods
    FF - user.js: extensions.funmoods.prdct - funmoods
    FF - user.js: extensions.funmoods.aflt - axl
    FF - user.js: extensions.funmoods_i.smplGrp - none
    FF - user.js: extensions.funmoods.tlbrId - base
    FF - user.js: extensions.funmoods.instlRef - axl
    FF - user.js: extensions.funmoods.dfltLng -
    FF - user.js: extensions.funmoods.excTlbr - false
    FF - user.js: extensions.funmoods.autoRvrt - false
    FF - user.js: extensions.funmoods.envrmnt - production
    FF - user.js: extensions.funmoods.isdcmntcmplt - true
    FF - user.js: extensions.funmoods.mntrvrsn - 1.3.0
    FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=109984&tt=2912_8
    FF - user.js: extensions.BabylonToolbar_i.babExt -
    FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
    FF - user.js: extensions.BabylonToolbar_i.id - 42a2652b0000000000000022fb574a99
    FF - user.js: extensions.BabylonToolbar_i.hardId - 42a2652b0000000000000022fb574a99
    FF - user.js: extensions.BabylonToolbar_i.instlDay - 15543
    FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
    FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
    FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1722:33:02
    FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
    FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
    FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
    FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
    FF - user.js: extensions.BabylonToolbar_i.tlbrId - base
    FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1307010.005\symds.sys [2012-7-18 340088]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1307010.005\symefa.sys [2012-7-18 905336]
    R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
    R3 NETw5s32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2010-1-25 6755840]
    R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2007-8-3 9344]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
    S1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_19.1.0.28\definitions\bashdefs\20120711.002\BHDrvx86.sys [2012-7-11 821920]
    S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\nis\1307010.005\ccsetx86.sys [2012-7-18 132744]
    S1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_19.1.0.28\definitions\ipsdefs\20120718.001\IDSvix86.sys [2012-7-18 382624]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1307010.005\ironx86.sys [2012-7-18 149624]
    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\nis\1307010.005\symnets.sys [2012-7-18 318584]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 176128]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-8-9 655944]
    S2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\19.7.1.5\ccsvchst.exe [2012-7-18 138232]
    S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
    S2 RtkAudioService;Realtek Audio Service;c:\program files\realtek\audio\hda\RtkAudioService.exe [2012-7-11 133664]
    S2 WLMS;Windows Licensing Monitoring Service;c:\windows\system32\wlms\wlms.exe [2009-7-14 17920]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-7-11 250056]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2012-7-17 245760]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-8-9 22344]
    S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-8-9 40776]
    S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-7-15 113120]
    S3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
    S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
    S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
    S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
    S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
    S3 VUAgent;VUAgent;c:\program files\sony\vaio update common\VUAgent.exe [2011-10-27 1086568]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-7-17 1343400]
    .
    =============== Created Last 30 ================
    .
    2012-08-09 19:07:1740776----a-w-c:\windows\system32\drivers\mbamswissarmy.sys
    2012-08-09 19:07:16--------d-----w-c:\users\casandra\appdata\roaming\Malwarebytes
    2012-08-09 19:07:0922344----a-w-c:\windows\system32\drivers\mbam.sys
    2012-08-09 19:07:09--------d-----w-c:\programdata\Malwarebytes
    2012-08-09 19:07:09--------d-----w-c:\program files\Malwarebytes' Anti-Malware
    2012-08-09 13:35:31--------d-----w-C:\IGG
    2012-08-09 13:35:30--------d-----w-c:\users\casandra\appdata\roaming\IGG
    2012-08-09 10:13:006891424----a-w-c:\programdata\microsoft\windows defender\definition updates\{e7f5b6ff-dc3f-45a3-a790-59375d9d8835}\mpengine.dll
    2012-08-08 12:21:35--------d-sh--w-C:\found.004
    2012-08-06 23:18:12--------d-sh--w-C:\found.003
    2012-08-06 19:10:48--------d-----w-c:\users\casandra\appdata\roaming\Unity
    2012-08-06 19:02:40--------d-----w-c:\users\casandra\appdata\local\Unity
    2012-08-04 17:15:46--------d-----w-C:\.soulsplit
    2012-08-03 05:06:20--------d-sh--w-C:\found.002
    2012-08-03 04:36:00--------d-----w-c:\users\casandra\jdk1.7.0_05_combo
    2012-08-01 04:21:32--------d-sh--w-C:\found.001
    2012-07-31 02:53:51--------d-----w-c:\users\casandra\jagexcache1
    2012-07-30 21:03:19--------d-----w-c:\users\casandra\jagexcache
    2012-07-30 20:58:39233472----a-w-c:\windows\system32\regutils.dll
    2012-07-30 20:24:430----a-w-c:\windows\system32\REN51D8.tmp
    2012-07-30 20:24:430----a-w-c:\windows\system32\REN51D7.tmp
    2012-07-29 17:15:01--------d-----w-C:\.jagex_cache_32
    2012-07-28 21:00:16--------d-----w-c:\program files\ReMouse Micro
    2012-07-28 05:28:34--------d-----w-c:\users\casandra\appdata\local\ElevatedDiagnostics
    2012-07-28 05:22:38--------d-----w-c:\windows\pss
    2012-07-27 03:57:14--------d-----w-c:\program files\GhostMouse
    2012-07-27 02:32:27772544----a-w-c:\windows\system32\npDeployJava1.dll
    2012-07-27 02:04:11--------d-----w-c:\users\casandra\appdata\local\ArcSoft
    2012-07-27 02:03:42--------d-----w-c:\programdata\ArcSoft
    2012-07-27 02:02:3677824----a-w-c:\program files\common files\installshield\engine\6\intel 32\ctor.dll
    2012-07-27 02:02:3632768----a-w-c:\program files\common files\installshield\engine\6\intel 32\objectps.dll
    2012-07-27 02:02:36225280----a-w-c:\program files\common files\installshield\iscript\iscript.dll
    2012-07-27 02:02:36176128----a-w-c:\program files\common files\installshield\engine\6\intel 32\iuser.dll
    2012-07-27 02:02:35614532----a-w-c:\program files\common files\installshield\engine\6\intel 32\IKernel.exe
    2012-07-26 20:22:40--------d-----w-c:\users\casandra\appdata\roaming\PhotoFiltre
    2012-07-26 20:22:37--------d-----w-c:\program files\PhotoFiltre
    2012-07-23 20:37:2926600----a-w-c:\windows\system32\drivers\GEARAspiWDM.sys
    2012-07-23 20:37:29107368----a-w-c:\windows\system32\GEARAspi.dll
    2012-07-23 19:07:50--------d-----w-c:\users\casandra\appdata\local\AOL
    2012-07-21 23:51:41--------d-sh--w-C:\found.000
    2012-07-21 06:18:02--------d-----w-c:\users\casandra\appdata\roaming\EpicBot
    2012-07-21 06:12:04--------d-----w-c:\program files\EpicBot
    2012-07-20 19:52:01--------d-----r-c:\users\casandra\appdata\roaming\Brother
    2012-07-20 19:49:32--------d-----w-c:\users\casandra\appdata\roaming\OpenOffice.org
    2012-07-19 18:55:07--------d-----w-c:\users\casandra\appdata\roaming\Technology Lighthouse
    2012-07-19 15:12:210----a-w-c:\windows\system32\drivers\nvstor.sys
    2012-07-19 15:12:201210240----a-w-c:\windows\system32\drivers\ntfs.sys
    2012-07-19 15:12:20117120----a-w-c:\windows\system32\drivers\nvraid.sys
    2012-07-19 15:12:1980256----a-w-c:\windows\system32\drivers\amdsata.sys
    2012-07-19 15:12:191686016----a-w-c:\windows\system32\esent.dll
    2012-07-19 15:12:18332160----a-w-c:\windows\system32\drivers\iaStorV.sys
    2012-07-19 15:12:1822400----a-w-c:\windows\system32\drivers\amdxata.sys
    2012-07-19 15:12:180----a-w-c:\windows\system32\drivers\storport.sys
    2012-07-19 15:12:1774240----a-w-c:\windows\system32\fsutil.exe
    2012-07-19 15:12:0560416----a-w-c:\windows\system32\drivers\BTHUSB.SYS
    2012-07-19 15:12:05393216----a-w-c:\windows\system32\drivers\bthport.sys
    2012-07-19 15:06:432344448----a-w-c:\windows\system32\win32k.sys
    2012-07-19 15:06:125120----a-w-c:\windows\system32\wmi.dll
    2012-07-19 15:06:1219312----a-w-c:\windows\system32\drivers\fs_rec.sys
    2012-07-19 15:06:12172544----a-w-c:\windows\system32\wintrust.dll
    2012-07-19 15:06:11158720----a-w-c:\windows\system32\imagehlp.dll
    2012-07-18 22:48:28--------d-----w-c:\users\casandra\appdata\local\CrashDumps
    2012-07-18 17:04:36905336----a-w-c:\windows\system32\drivers\nis\1307010.005\symefa.sys
    2012-07-18 17:04:36574072----a-w-c:\windows\system32\drivers\nis\1307010.005\srtsp.sys
    2012-07-18 17:04:36340088----a-r-c:\windows\system32\drivers\nis\1307010.005\symds.sys
    2012-07-18 17:04:3632888----a-w-c:\windows\system32\drivers\nis\1307010.005\srtspx.sys
    2012-07-18 17:04:36318584----a-w-c:\windows\system32\drivers\nis\1307010.005\symnets.sys
    2012-07-18 17:04:36149624----a-w-c:\windows\system32\drivers\nis\1307010.005\ironx86.sys
    2012-07-18 17:04:35132744----a-w-c:\windows\system32\drivers\nis\1307010.005\ccsetx86.sys
    2012-07-18 17:04:124782----a-w-c:\windows\system32\drivers\nis\1307010.005\symvtcer.dat
    2012-07-18 17:04:12--------d-----w-c:\windows\system32\drivers\nis\1307010.005
    2012-07-18 15:40:3275776----a-w-c:\windows\system32\drivers\usbccgp.sys
    2012-07-18 15:40:3243008----a-w-c:\windows\system32\drivers\usbehci.sys
    2012-07-18 15:40:32284160----a-w-c:\windows\system32\drivers\usbport.sys
    2012-07-18 15:40:32258560----a-w-c:\windows\system32\drivers\usbhub.sys
    2012-07-18 15:40:315888----a-w-c:\windows\system32\drivers\usbd.sys
    2012-07-18 15:40:3124064----a-w-c:\windows\system32\drivers\usbuhci.sys
    2012-07-18 15:40:3120480----a-w-c:\windows\system32\drivers\usbohci.sys
    2012-07-18 01:30:55--------d-----w-c:\programdata\Symantec
    2012-07-18 01:30:52141944----a-w-c:\windows\system32\drivers\SYMEVENT.SYS
    2012-07-18 01:30:52--------d-----w-c:\program files\Symantec
    2012-07-18 01:30:52--------d-----w-c:\program files\common files\Symantec Shared
    2012-07-18 01:29:39--------d-----w-c:\windows\system32\drivers\NIS
    2012-07-18 01:29:37--------d-----w-c:\program files\Norton Internet Security
    2012-07-18 01:29:36--------d-----w-c:\programdata\Norton
    2012-07-18 01:29:27--------d-----w-c:\programdata\NortonInstaller
    2012-07-18 01:29:27--------d-----w-c:\program files\NortonInstaller
    2012-07-18 01:19:31--------d-----w-c:\windows\system32\Adobe
    2012-07-17 21:31:30--------d-----w-c:\users\casandra\appdata\roaming\enchant
    2012-07-17 21:31:20--------d-----w-c:\users\casandra\AbiSuite
    2012-07-17 21:25:4418944----a-r-c:\users\casandra\appdata\roaming\microsoft\installer\{297dcada-86a1-4a42-8a13-66b7d7a09fd2}\IconBB6A16301.exe
    2012-07-17 21:12:47--------d-----w-c:\program files\AbiWord
    2012-07-17 21:10:28--------d-----w-c:\programdata\Babylon
    2012-07-17 21:10:27--------d-----w-c:\users\casandra\appdata\roaming\Babylon
    2012-07-17 21:08:18--------d-----w-c:\programdata\Tarma Installer
    2012-07-17 21:03:52--------d-----w-c:\users\casandra\appdata\roaming\OfficeSuiteX
    2012-07-17 21:00:35687544----a-w-c:\windows\system32\deployJava1.dll
    2012-07-17 20:36:46--------d-----w-C:\Brother
    2012-07-17 20:36:41--------d-----w-c:\program files\Browny02
    2012-07-17 20:36:3573728------w-c:\windows\system32\BrDctF2.dll
    2012-07-17 20:36:355120------w-c:\windows\system32\BrDctF2L.dll
    2012-07-17 20:36:352560------w-c:\windows\system32\BrDctF2S.dll
    2012-07-17 20:36:35217088------w-c:\windows\system32\NSSearch.dll
    2012-07-17 20:36:34--------d-----w-c:\program files\Brother
    2012-07-17 20:36:33180224------w-c:\windows\system32\BroSNMP.dll
    2012-07-17 19:58:30--------d-----w-c:\windows\system32\Wat
    2012-07-17 19:40:04257024----a-w-c:\windows\system32\msv1_0.dll
    2012-07-17 19:35:1099176----a-w-c:\windows\system32\PresentationHostProxy.dll
    2012-07-17 19:35:1049472----a-w-c:\windows\system32\netfxperf.dll
    2012-07-17 19:35:10297808----a-w-c:\windows\system32\mscoree.dll
    2012-07-17 19:35:10295264----a-w-c:\windows\system32\PresentationHost.exe
    2012-07-17 19:35:101130824----a-w-c:\windows\system32\dfshim.dll
    2012-07-17 19:30:08--------d-----w-c:\users\casandra\appdata\roaming\Grasssoft
    2012-07-17 19:30:01--------d-----w-c:\programdata\Grasssoft
    2012-07-17 19:29:57--------d-----w-c:\program files\GrassSoft
    2012-07-17 19:10:45190976----a-w-c:\windows\system32\drivers\ks.sys
    2012-07-17 19:10:45146304----a-w-c:\windows\system32\drivers\usbvideo.sys
    2012-07-17 19:06:22276992----a-w-c:\windows\system32\wcncsvc.dll
    2012-07-16 20:09:55--------d-----w-c:\users\casandra\appdata\local\Apple Computer
    2012-07-16 20:08:57--------d-----w-c:\program files\iPod
    2012-07-16 20:08:56--------d-----w-c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
    2012-07-16 20:08:56--------d-----w-c:\program files\iTunes
    2012-07-16 20:08:18--------d-----w-c:\users\casandra\appdata\local\Apple
    2012-07-16 18:15:13--------d-----w-c:\users\casandra\appdata\local\Diagnostics
    2012-07-16 18:11:28--------d-----w-c:\programdata\Brother
    2012-07-15 20:58:18--------d-----w-c:\users\casandra\appdata\local\WMTools Downloaded Files
    2012-07-15 20:46:23--------d-----w-c:\program files\Movie Maker 2.6
    2012-07-15 18:10:57--------d-----w-c:\windows\system32\appmgmt
    2012-07-15 18:06:53--------d-----w-c:\programdata\Premium
    2012-07-15 18:06:38--------d-----w-c:\program files\Optimizer Pro
    2012-07-15 18:06:22--------d-----w-c:\programdata\ADDICT-THING
    2012-07-15 18:06:09--------d-----w-c:\programdata\InstallMate
    2012-07-15 16:50:32--------d-----w-c:\users\casandra\appdata\local\Macromedia
    2012-07-15 16:35:44--------d-----w-c:\users\casandra\appdata\local\Mozilla
    2012-07-15 16:24:19--------d-----w-c:\users\casandra\appdata\local\Google
    2012-07-14 14:44:08240008----a-w-c:\windows\system32\drivers\netio.sys
    2012-07-13 08:01:20--------d-----w-c:\program files\MSXML 4.0
    2012-07-12 09:49:076762896----a-w-c:\programdata\microsoft\windows defender\definition updates\backup\mpengine.dll
    2012-07-12 09:33:596144----a-w-c:\program files\internet explorer\iecompat.dll
    2012-07-12 09:32:5999840----a-w-c:\windows\system32\sspicli.dll
    2012-07-12 09:22:3769632----a-w-c:\windows\system32\drivers\bowser.sys
    2012-07-12 09:21:59196608----a-w-c:\windows\system32\mfreadwrite.dll
    2012-07-12 09:21:591495040----a-w-c:\windows\system32\ExplorerFrame.dll
    2012-07-12 09:21:59135168----a-w-c:\windows\system32\XpsRasterService.dll
    2012-07-12 09:21:56442880----a-w-c:\windows\system32\ntshrui.dll
    2012-07-12 09:21:51123904----a-w-c:\windows\system32\poqexec.exe
    2012-07-12 09:20:5226496----a-w-c:\windows\system32\drivers\Diskdump.sys
    2012-07-12 09:18:09139264----a-w-c:\windows\system32\cryptsvc.dll
    2012-07-12 09:18:091156608----a-w-c:\windows\system32\crypt32.dll
    2012-07-12 09:18:08103936----a-w-c:\windows\system32\cryptnet.dll
    2012-07-12 09:11:10728448----a-w-c:\windows\system32\drivers\dxgkrnl.sys
    2012-07-12 09:11:10219008----a-w-c:\windows\system32\drivers\dxgmms1.sys
    2012-07-12 09:11:10107520----a-w-c:\windows\system32\cdd.dll
    2012-07-12 00:08:2670344----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-07-12 00:08:26426184----a-w-c:\windows\system32\FlashPlayerApp.exe
    2012-07-11 21:27:15--------d-----w-c:\program files\common files\InterVideo
    2012-07-11 21:25:32255848----a-w-c:\windows\system32\xactengine2_6.dll
    2012-07-11 21:12:06--------d-sh--w-c:\windows\Installer
    2012-07-11 21:11:58--------d-----w-c:\programdata\Sony Corporation
    2012-07-11 21:08:0198304----a-w-c:\windows\system32\VESWinlogon.dll
    2012-07-11 21:08:01--------d-----w-c:\program files\Sony
    2012-07-11 21:08:01--------d-----w-c:\program files\common files\Sony Shared
    2012-07-11 21:02:2453248----a-w-c:\windows\system32\CSVer.dll
    2012-07-11 20:13:23--------d-----w-c:\windows\Panther
    2012-07-11 20:04:37--------d-----w-C:\Windows.old
    2012-07-11 19:58:26237072------w-c:\windows\system32\MpSigStub.exe
    2012-07-11 19:28:33826368----a-w-c:\windows\system32\rdpcore.dll
    2012-07-11 19:28:3324064----a-w-c:\windows\system32\drivers\tdtcp.sys
    2012-07-11 19:28:31132608----a-w-c:\windows\system32\cabview.dll
    2012-07-11 19:27:28--------d-----w-c:\windows\system32\wbem\Performance
    2012-07-11 19:15:450----a-w-c:\windows\ativpsrm.bin
    2012-07-11 17:25:362422272----a-w-c:\windows\system32\wucltux.dll
    2012-07-11 17:25:2688576----a-w-c:\windows\system32\wudriver.dll
    2012-07-11 17:25:1433792----a-w-c:\windows\system32\wuapp.exe
    2012-07-11 17:25:14171904----a-w-c:\windows\system32\wuwebv.dll
    .
    ==================== Find3M ====================
    .
    2012-06-06 05:09:461389568----a-w-c:\windows\system32\msxml6.dll
    2012-06-06 05:09:461236992----a-w-c:\windows\system32\msxml3.dll
    2012-06-02 04:51:1667440----a-w-c:\windows\system32\drivers\ksecdd.sys
    2012-06-02 04:51:16134000----a-w-c:\windows\system32\drivers\ksecpkg.sys
    2012-06-02 04:50:00369336----a-w-c:\windows\system32\drivers\cng.sys
    2012-06-02 04:48:35225280----a-w-c:\windows\system32\schannel.dll
    2012-06-02 04:47:31219136----a-w-c:\windows\system32\ncrypt.dll
    2012-05-15 03:08:48981504----a-w-c:\windows\system32\wininet.dll
    .
    ============= FINISH: 14:08:45.64 ===============
  5. Anonymousb

    Anonymousb Newcomer, in training Topic Starter

    after that I ran malwarbytes:
    Malwarebytes Anti-Malware (Trial) 1.62.0.1300
    www.malwarebytes.org

    Database version: v2012.08.09.10

    Windows 7 x86 NTFS (Safe Mode/Networking)
    Internet Explorer 8.0.7600.16385
    Casandra :: CASANDRA-PC [administrator]

    Protection: Disabled

    8/9/2012 2:35:48 PM
    mbam-log-2012-08-09 (16-01-43).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 185013
    Time elapsed: 1 hour(s), 23 minute(s), 58 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 19
    HKCR\CLSID\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
    HKCR\funmoods.funmoodsHlpr.1 (PUP.FunMoods) -> No action taken.
    HKCR\funmoods.funmoodsHlpr (PUP.FunMoods) -> No action taken.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
    HKCR\CLSID\{965B9DBE-B104-44AC-950A-8A5F97AFF439} (PUP.Funmoods) -> No action taken.
    HKCR\CLSID\{A4C272EC-ED9E-4ACE-A6F2-9558C7F29EF3} (PUP.Funmoods) -> No action taken.
    HKCR\funmoods.dskBnd.1 (PUP.Funmoods) -> No action taken.
    HKCR\funmoods.dskBnd (PUP.Funmoods) -> No action taken.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A4C272EC-ED9E-4ACE-A6F2-9558C7F29EF3} (PUP.Funmoods) -> No action taken.
    HKCR\CLSID\{A9DB719C-7156-415E-B49D-BAD039DE4F13} (PUP.Funmoods) -> No action taken.
    HKCR\funmoodsApp.appCore.1 (PUP.Funmoods) -> No action taken.
    HKCR\funmoodsApp.appCore (PUP.Funmoods) -> No action taken.
    HKCR\CLSID\{F03FD9D0-4F2B-497C-8A71-DD41D70B07D9} (PUP.Funmoods) -> No action taken.
    HKCR\f (PUP.Funmoods) -> No action taken.
    HKCR\Typelib\{1D085C0A-E4F4-4F66-BDBF-4BE51015BFC3} (PUP.Funmoods) -> No action taken.
    HKCR\Interface\{0D80F1C5-D17B-4177-AC68-955F3EF9F191} (PUP.Funmoods) -> No action taken.
    HKCU\Software\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> No action taken.
    HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> No action taken.

    Registry Values Detected: 2
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{A4C272EC-ED9E-4ACE-A6F2-9558C7F29EF3} (PUP.Funmoods) -> Data: Funmoods Toolbar -> No action taken.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{A4C272EC-ED9E-4ACE-A6F2-9558C7F29EF3} (PUP.Funmoods) -> Data: -> No action taken.

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 4
    C:\ProgramData\ADDICT-THING\bhoclass.dll (PUP.DownloadnSave) -> No action taken.
    C:\Users\Casandra\AppData\Local\Temp\is754907076\GiantSavings_US.exe (PUP.GamePlayLabs) -> No action taken.
    C:\Users\Casandra\AppData\Local\funmoods.crx (PUP.Funmoods) -> No action taken.
    C:\Users\Casandra\Local Settings\Application Data\funmoods.crx (PUP.Funmoods) -> No action taken.

    (end)
  6. Anonymousb

    Anonymousb Newcomer, in training Topic Starter

    After running malwarebytes I was able to get it to boot up again in normal mode twice over the past couple of days randomly when forgetting to go into safe mode, but it hasn't lasted more then 40~55 min. in weeks.
  7. Broni

    Broni Malware Annihilator Posts: 46,327   +252

    Your MBAM log says "No action taken".
    Start in normal mode, update MBAM, run "Quick scan, FIX all issues and post new log.

    I still need Attach.txt part of DDS.
    Re-run DDS from normal mode and post both DDS.txt and Attach.txt logs
  8. Anonymousb

    Anonymousb Newcomer, in training Topic Starter

    ok I'll try to get it going in normal mode if I can't I'll try again tomorrow because I have to run errands. I guess in safe mode those programs are no help. ok I'll be back :)
  9. Broni

    Broni Malware Annihilator Posts: 46,327   +252

    If you can't get to normal mode proceed in safe mode.
  10. Anonymousb

    Anonymousb Newcomer, in training Topic Starter

    both are kind of giving me problems, I tried to run a malwarebytes scan in normal mode once I posted and it got stuck, for about 8 minutes. it would just get stuck for a long time then run on more files for about 30 secs to a min and a half maybe tops then freeze up again. I'll try the scans again now in safe mode, should I do a safe mode run of dds first then malware incase malware makes it restart and then run those both again in normal or is that overkill? I'll reply and edit the above logs once I get them ready and post a reply to let you know they're up. Thank you so much, hope I don't have to reformat. Also it says SMART hard disk failure detected on start up but I'm pretty sure it's said this for as long as I've used this computer.... gf says it worked fine with vista but has had problems ever since windows 7 was installed on it because of her mom and dad pushing her to do so.
  11. Broni

    Broni Malware Annihilator Posts: 46,327   +252

    Forget those for now...

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    http://download.bleepingcomputer.com/grinler/beta/rkill.exe
    http://download.bleepingcomputer.com/grinler/beta/iExplore.exe

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    Please post BOTH logs, rKillt.xt and Combofix.txt.
     
  12. Broni

    Broni Malware Annihilator Posts: 46,327   +252

    This topic is marked as abandoned and closed due to inactivity.
    This member will NOT be eligible to receive any more help in malware removal forum.
Topic Status:
Not open for further replies.


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