Inactive [A] System message - write fault error

[AJG3181]

I recently started getting a message popping up that says "System message - Write Fault Error" on about 20 windows all lines up along the right side of my screen, someone help please!

 

[Broni]

Welcome aboard

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

[AJG3181]

I am not on my computer other than in spurts, so if I seem to not be responding it's because I'm not online at the moment but I will return. Also after I got the messages, and before I posted here, I reverted back to a previous safe known configuration. Log from malwarebytes follows...

 

[AJG3181]

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.08.22.05
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-HP [administrator]
Protection: Enabled
8/22/2012 12:14:32 PM
mbam-log-2012-08-22 (12-14-32).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211952
Time elapsed: 9 minute(s), 39 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
Folders Detected: 0
(No malicious items detected)
Files Detected: 6
C:\Users\Owner\AppData\Local\Temp\ICReinstall\MusicConverterSetup.exe (Adware.InstallCore) -> Quarantined and deleted successfully.
C:\Users\Owner\Downloads\MusicConverterSetup.exe (Adware.InstallCore) -> Quarantined and deleted successfully.
C:\Users\Owner\Downloads\Setup(1).exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
C:\Windows\Installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\n (Rootkit.0Access) -> Quarantined and deleted successfully.
C:\Windows\Installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.
C:\Windows\Installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\000000cb.@ (Rootkit.0Access) -> Quarantined and deleted successfully.
(end)

 

[AJG3181]

No log produced by GMER

 

[AJG3181]

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Owner at 14:41:36 on 2012-08-22
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2198 [GMT -5:00]
.
AV: Webroot AntiVirus with Spy Sweeper *Disabled/Updated* {53211D91-0C31-95F2-E3A5-7661FB22889E}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Webroot AntiVirus with Spy Sweeper *Disabled/Updated* {E840FC75-2A0B-9A7C-D915-4D1380A5C223}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Webroot\Security\Current\Framework\WRConsumerService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\conhost.exe
C:\Program Files\AVAST Software\Avast\afwServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\SwSetup\HPQWMM\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe
C:\Program Files (x86)\Webroot\Security\current\plugins\antimalware\AEI.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Users\Owner\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Webroot\Security\Current\Framework\WRTray.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
C:\Users\Owner\Desktop\1vi2rxfu.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cscript.exe
.

 

[AJG3181]

While attempting to post the rest of the log, it isn't posting it. I am pasting it into the box, and when I hit the post reply button it does nothing

 

[Broni]

Attach both DDS files.

 

[AJG3181]

Both DDS files attached as asked

 

[Broni]

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

• Double-click on the Rkill desktop icon to run the tool.
• If using Vista or Windows 7 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

======================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

 

[AJG3181]

Rkill 2.3.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2012 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/27/2012 01:58:52 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop.

* No malware services found to stop.

Checking for processes to terminate.

* No malware processes found to kill.

Checking Registry for malware related settings.

* Explorer Policy Removed: NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
C:\Users\Owner\Desktop\rkill\rkill-08-27-2012-01-59-17.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks.

* SMTMP folder detected. Please see this link for more information: http://www.bleepingcomputer.com/forums/topic405109.html

* ALERT: ZEROACCESS rootkit symptoms found!

* HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32 [ZA Reg Hijack]
* C:\Users\Owner\AppData\Local\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\ [ZA Dir]
* C:\Users\Owner\AppData\Local\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\@ [ZA File]
* C:\Users\Owner\AppData\Local\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\L\ [ZA Dir]
* C:\Users\Owner\AppData\Local\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\L\00000004.@ [ZA File]
* C:\Users\Owner\AppData\Local\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\ [ZA Dir]
* C:\Users\Owner\AppData\Local\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\00000008.@ [ZA File]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\ [ZA Dir]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\@ [ZA File]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\L\ [ZA Dir]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\L\00000004.@ [ZA File]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\L\1afb2d56 [ZA File]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\ [ZA Dir]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\00000004.@ [ZA File]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\80000000.@ [ZA File]
* C:\Windows\installer\{cdd5370d-fae6-5b1b-7be1-1157b62c9d34}\U\80000064.@ [ZA File]
* C:\Windows\assembly\GAC_32\Desktop.ini [ZA File]
* C:\Windows\assembly\GAC_64\Desktop.ini [ZA File]

Checking Windows Service Integrity:

* Windows Firewall Authorization Driver (mpsdrv) is not Running.
Startup Type set to: Manual

* AppMgmt [Missing Service]
* BFE [Missing Service]
* CscService [Missing Service]
* iphlpsvc [Missing Service]
* MpsSvc [Missing Service]
* PeerDistSvc [Missing Service]
* UmRdpService [Missing Service]
* WinDefend [Missing Service]
* wscsvc [Missing Service]

* SharedAccess [Missing ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Program finished at: 08/27/2012 01:59:28 PM
Execution time: 0 hours(s), 0 minute(s), and 36 seconds(s)

 

[AJG3181]

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-08-27 14:03:15
-----------------------------
14:03:15.540 OS Version: Windows x64 6.1.7601 Service Pack 1
14:03:15.541 Number of processors: 2 586 0x603
14:03:15.542 ComputerName: OWNER-HP UserName: Owner
14:03:16.763 Initialize success
14:03:17.209 AVAST engine defs: 12082700
14:03:35.794 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
14:03:35.797 Disk 0 Vendor: WDC_WD5000BEVT-60A0RT0 01.01A01 Size: 476940MB BusType: 11
14:03:35.810 Disk 0 MBR read successfully
14:03:35.812 Disk 0 MBR scan
14:03:35.815 Disk 0 Windows XP default MBR code
14:03:35.827 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
14:03:35.835 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 458602 MB offset 409600
14:03:35.864 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 18034 MB offset 939626496
14:03:35.915 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 976560128
14:03:35.987 Disk 0 scanning C:\Windows\system32\drivers
14:03:53.153 Service scanning
14:04:21.510 Modules scanning
14:04:21.517 Disk 0 trace - called modules:
14:04:21.869 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
14:04:21.874 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800432e060]
14:04:21.879 3 CLASSPNP.SYS[fffff880019a743f] -> nt!IofCallDriver -> [0xfffffa8004333040]
14:04:21.884 5 hpdskflt.sys[fffff8800194e289] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa800431c430]
14:04:23.005 AVAST engine scan C:\Windows
14:04:26.595 AVAST engine scan C:\Windows\system32
14:07:06.076 File: C:\Windows\assembly\GAC_32\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
14:07:10.645 File: C:\Windows\assembly\GAC_64\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
14:09:19.177 AVAST engine scan C:\Windows\system32\drivers
14:09:37.039 AVAST engine scan C:\Users\Owner
14:14:57.017 File: C:\Users\Owner\AppData\Local\Temp\iqu_bootstrap.exe **INFECTED** Win32:Adware-gen [Adw]
14:20:51.291 AVAST engine scan C:\ProgramData
14:27:52.532 Scan finished successfully
14:53:13.940 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Desktop\MBR.dat"
14:53:13.945 The log file has been saved successfully to "C:\Users\Owner\Desktop\aswMBR.txt"

 

[Broni]

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
• Close any open browsers.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
• Double click on combofix.exe & follow the prompts.

• 
  NOTE1. If Combofix asks you to install Recovery Console, please allow it.
  NOTE 2. If Combofix asks you to update the program, always do so.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

• Double-click on the Rkill desktop icon to run the tool.
• If using Vista or Windows 7 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

 

[Broni]

This topic is marked as abandoned and closed due to inactivity.
This member will NOT be eligible to receive any more help in malware removal forum.