[A] The Dreaded Search Engine Redirect Malware

Inactive
By sallellen
Mar 1, 2012
Topic Status:
Not open for further replies.
  1. I had a virus called Exploit.Java.CVE-2011 and this trojan - Trojan.Win32.Mal.gen!. Not sure about the exact name of that one. Here's my info:

    Malwarebytes Anti-Malware (PRO) 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.02.29.07

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    sally :: SALLY-PC [administrator]

    Protection: Disabled

    3/1/2012 9:39:37 AM
    mbam-log-2012-03-01 (09-39-37).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 204302
    Time elapsed: 6 minute(s), 20 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    GMER:
    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2012-02-29 21:06:13
    Windows 6.1.7601 Service Pack 1
    Running: 8zir2v03.exe


    ---- Registry - GMER 1.0.15 ----

    Reg HKLM\SYSTEM\ControlSet002\Control@PreshutdownOrder wuauserv?gpsvc?trustedinstaller?
    Reg HKLM\SYSTEM\ControlSet002\Control@WaitToKillServiceTimeout 12000
    Reg HKLM\SYSTEM\ControlSet002\Control@CurrentUser USERNAME
    Reg HKLM\SYSTEM\ControlSet002\Control@BootDriverFlags 0
    Reg HKLM\SYSTEM\ControlSet002\Control@ServiceControlManagerExtension %systemroot%\system32\scext.dll
    Reg HKLM\SYSTEM\ControlSet002\Control@SystemStartOptions NOEXECUTE=OPTIN IN MINT
    Reg HKLM\SYSTEM\ControlSet002\Control@SystemBootDevice multi(0)disk(0)rdisk(0)partition(3)
    Reg HKLM\SYSTEM\ControlSet002\Control@FirmwareBootDevice multi(0)disk(0)rdisk(0)partition(2)

    ---- EOF - GMER 1.0.15 ----
    DDS:
    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
    Run by sally at 9:57:03 on 2012-03-01
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3893.2400 [GMT -8:00]
    .
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: STOPzilla Anti-Spyware *Enabled/Updated* {B2E69928-50DC-94CA-6A80-AAB054008761}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    c:\Program Files (x86)\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\system32\DllHost.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.facebook.com/home.php?ref=hp
    uDefault_Page_URL = g.msn.com/USCON/1
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=c:\windows\syswow64\userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    uRun: [Google Update] "C:\Users\sally\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AMAZON~1.LNK - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    TCP: DhcpNameServer = 10.0.0.1
    TCP: Interfaces\{CEFC6D95-F736-4986-9F10-CB256CE36549} : DhcpNameServer = 10.0.0.1
    TCP: Interfaces\{CEFC6D95-F736-4986-9F10-CB256CE36549}\16E66747C637D27657563747 : DhcpNameServer = 68.87.76.182 68.87.78.134 192.168.33.1
    TCP: Interfaces\{CEFC6D95-F736-4986-9F10-CB256CE36549}\77F627B696E67637C6F626 : DhcpNameServer = 10.0.0.1
    TCP: Interfaces\{CEFC6D95-F736-4986-9F10-CB256CE36549}\E4544574541425 : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{CEFC6D95-F736-4986-9F10-CB256CE36549}\E4544574541425F5745756374713 : DhcpNameServer = 10.0.0.1
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\sally\AppData\Roaming\Mozilla\Firefox\Profiles\3bzxtjx0.default\
    FF - prefs.js: browser.startup.homepage - hxxp://my.ebay.com/ws/eBayISAPI.dll?MyEbay&gbh=1&CurrentPage=MyeBayAllSelling&ssPageName=STRK:ME:LNLK:MESX
    FF - prefs.js: network.proxy.type - 0
    FF - component: C:\Users\sally\AppData\Roaming\Mozilla\Firefox\Profiles\3bzxtjx0.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}\components\XPATLCOM.dll
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Program Files\Microsoft\Web Platform Installer\NPWPIDetector.dll
    FF - plugin: C:\Users\sally\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll
    FF - plugin: C:\Users\sally\AppData\Roaming\Mozilla\Firefox\Profiles\3bzxtjx0.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    FF - user.js: general.useragent.extra.brc -
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-2 98208]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
    R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-2 1692480]
    R2 SpyHunter 4 Service;SpyHunter 4 Service;C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE [2012-1-18 995744]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-12-2 2533400]
    R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\system32\DRIVERS\bcmvwl64.sys --> C:\Windows\system32\DRIVERS\bcmvwl64.sys [?]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
    R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-8-30 652360]
    S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
    S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;\??\C:\Windows\system32\drivers\BVRPMPR5a64.SYS --> C:\Windows\system32\drivers\BVRPMPR5a64.SYS [?]
    S3 CGVPNCliSrvc;CyberGhost VPN Client;C:\Program Files\CyberGhost VPN\CGVPNCliService.exe [2011-10-10 2428968]
    S3 esgiguard;esgiguard;C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [2011-3-2 13088]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 netr7364;RT73 USB Wireless LAN Card Driver for Vista;C:\Windows\system32\DRIVERS\netr7364.sys --> C:\Windows\system32\DRIVERS\netr7364.sys [?]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2012-2-1 25072]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    S3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    S3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2012-03-01 16:38:36 110080 ----a-r- C:\Users\sally\AppData\Roaming\Microsoft\Installer\{5B210B8A-B66E-4702-B44D-0D6F388D29EB}\IconF7A21AF7.exe
    2012-03-01 16:38:36 110080 ----a-r- C:\Users\sally\AppData\Roaming\Microsoft\Installer\{5B210B8A-B66E-4702-B44D-0D6F388D29EB}\IconD7F16134.exe
    2012-03-01 16:38:36 110080 ----a-r- C:\Users\sally\AppData\Roaming\Microsoft\Installer\{5B210B8A-B66E-4702-B44D-0D6F388D29EB}\Icon1226A4C5.exe
    2012-03-01 16:37:53 -------- d-----w- C:\Windows\5B210B8AB66E4702B44D0D6F388D29EB.TMP
    2012-03-01 02:27:48 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E31406B7-D654-438B-91CD-2DFEAF235656}\offreg.dll
    2012-03-01 01:53:39 8643640 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E31406B7-D654-438B-91CD-2DFEAF235656}\mpengine.dll
    2012-02-29 21:33:20 -------- d--h--w- C:\Users\sally\AppData\Local\{1169D146-A145-4C59-BE2D-2BC810E0FA54}
    2012-02-29 21:33:09 -------- d--h--w- C:\Users\sally\AppData\Local\{687ED5C5-8741-43DB-9859-331408B9EFB2}
    2012-02-27 19:17:48 -------- d--h--w- C:\Users\sally\AppData\Local\{6DE924A2-66BB-4991-A8CD-4B8FF1D8733F}
    2012-02-27 19:17:35 -------- d--h--w- C:\Users\sally\AppData\Local\{B2272D00-DBA4-4C72-B00B-CDE73BF26A23}
    2012-02-25 23:52:48 -------- d--h--w- C:\Users\sally\AppData\Local\{E2B7E08B-11CE-4225-8221-A811C33B3977}
    2012-02-25 23:52:37 -------- d--h--w- C:\Users\sally\AppData\Local\{F1104F3E-D0CA-492B-A83B-00170BD234CA}
    2012-02-24 20:18:54 -------- d--h--w- C:\Users\sally\AppData\Local\{42B8F1B5-C3C8-4BD0-988A-8A54377B13F6}
    2012-02-24 20:18:43 -------- d--h--w- C:\Users\sally\AppData\Local\{BCDC1724-4633-4F7F-AD02-D1DA1AFBBDF0}
    2012-02-23 22:09:42 -------- d--h--w- C:\Users\sally\AppData\Local\{DC437D73-41E4-4040-B38F-0AF9E1145CCE}
    2012-02-23 22:09:31 -------- d--h--w- C:\Users\sally\AppData\Local\{9811F481-4FE0-40F3-AF48-507B95309AB4}
    2012-02-21 23:45:04 -------- d--h--w- C:\Users\sally\AppData\Local\{1A480091-C535-494F-B240-BCED0D0E54A1}
    2012-02-21 23:44:53 -------- d--h--w- C:\Users\sally\AppData\Local\{0E01D668-2814-46D7-98D3-EF24DE89C186}
    2012-02-20 23:55:09 -------- d--h--w- C:\Users\sally\AppData\Local\{0E79875A-F004-45F5-B5D7-BD88E80EB26B}
    2012-02-20 23:54:58 -------- d--h--w- C:\Users\sally\AppData\Local\{99816CF4-739D-4651-A06B-39F04B8427BD}
    2012-02-20 04:47:43 -------- d-----w- C:\Users\sally\vanguard confirmation_files
    2012-02-18 19:34:13 -------- d--h--w- C:\Users\sally\AppData\Local\{4831F198-0BFB-4CB3-8ED8-08E6BCBFF155}
    2012-02-18 19:34:02 -------- d--h--w- C:\Users\sally\AppData\Local\{529CFBA4-301D-4C4D-9BD4-80BEBFDB3140}
    2012-02-16 19:29:57 509952 ----a-w- C:\Windows\System32\ntshrui.dll
    2012-02-16 19:29:57 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll
    2012-02-16 19:29:42 515584 ----a-w- C:\Windows\System32\timedate.cpl
    2012-02-16 19:29:42 478720 ----a-w- C:\Windows\SysWow64\timedate.cpl
    2012-02-16 19:29:40 3145728 ----a-w- C:\Windows\System32\win32k.sys
    2012-02-16 19:29:35 498688 ----a-w- C:\Windows\System32\drivers\afd.sys
    2012-02-16 19:29:23 690688 ----a-w- C:\Windows\SysWow64\msvcrt.dll
    2012-02-16 19:29:23 634880 ----a-w- C:\Windows\System32\msvcrt.dll
    2012-02-14 21:06:14 -------- d--h--w- C:\Users\sally\AppData\Local\{A6F4628A-13B3-421D-A956-16AEB21CF763}
    2012-02-14 21:06:03 -------- d--h--w- C:\Users\sally\AppData\Local\{E29F3790-E1A6-4A69-9AE9-AB0B8B6483FA}
    2012-02-13 19:46:26 -------- d--h--w- C:\Users\sally\AppData\Local\{9DF47AE3-9DBB-4233-9BA8-90B19B6B1A7B}
    2012-02-13 19:46:15 -------- d--h--w- C:\Users\sally\AppData\Local\{86F96322-CA6A-4DBB-AC2A-BAE0C0171AFB}
    2012-02-12 17:03:48 -------- d--h--w- C:\Users\sally\AppData\Local\{0CE66F74-AC4C-4599-95DE-2E7BB0DC3111}
    2012-02-12 17:03:36 -------- d--h--w- C:\Users\sally\AppData\Local\{B0C6C51D-B84C-45F6-8AC4-C85BB93E4C7A}
    2012-02-11 23:26:41 -------- d--h--w- C:\Users\sally\AppData\Local\{7B5A74B4-74C5-4B89-97DB-8CA2DA64E936}
    2012-02-11 23:26:29 -------- d--h--w- C:\Users\sally\AppData\Local\{9AB99366-F59D-475C-B77B-ACAF9B1DEEDF}
    2012-02-07 22:19:22 -------- d--h--w- C:\Users\sally\AppData\Local\{A5B578B5-554F-403A-8223-3B7FB1DBA91E}
    2012-02-07 22:19:11 -------- d--h--w- C:\Users\sally\AppData\Local\{399D84AD-3522-400F-A63F-820B4914AB58}
    2012-02-05 22:57:46 -------- d--h--w- C:\Users\sally\AppData\Local\{4E04FC34-4022-4102-AD12-4915E89F60C6}
    2012-02-05 22:57:35 -------- d--h--w- C:\Users\sally\AppData\Local\{632D05E9-6E44-482B-97F7-968AC9EC1C7F}
    2012-02-05 22:13:18 -------- d--h--w- C:\Users\sally\AppData\Local\{7374AF88-E406-422C-8E3E-AB0E4A0E06E2}
    2012-02-05 22:13:07 -------- d--h--w- C:\Users\sally\AppData\Local\{A93BC734-211E-4625-B48B-B9EA41B7F660}
    2012-02-04 18:45:36 -------- d--h--w- C:\Users\sally\AppData\Local\{0853E58A-9F0A-4A9B-99A6-7E665439E39F}
    2012-02-04 18:45:24 -------- d--h--w- C:\Users\sally\AppData\Local\{A0D759C2-3AC5-461F-AC91-FD895F8EE8FA}
    2012-02-03 20:15:34 -------- d--h--w- C:\Users\sally\AppData\Local\{8D71DC7A-5C69-4B02-9773-239BD6B8FBF3}
    2012-02-03 20:15:23 -------- d--h--w- C:\Users\sally\AppData\Local\{EA70D3D2-DEDB-479C-A849-47DCBBF7E289}
    .
    ==================== Find3M ====================
    .
    2012-01-29 13:10:42 279656 ------w- C:\Windows\System32\MpSigStub.exe
    2012-01-08 21:06:56 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-12-14 07:11:03 2308096 ----a-w- C:\Windows\System32\jscript9.dll
    2011-12-14 07:04:30 1390080 ----a-w- C:\Windows\System32\wininet.dll
    2011-12-14 07:03:38 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
    2011-12-14 06:57:28 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-12-14 03:04:54 1798656 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2011-12-14 02:57:18 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-12-14 02:56:58 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2011-12-14 02:50:04 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-12-08 01:12:22 68648 ----a-r- C:\Windows\SysWow64\IS3Hks5.dll
    2011-12-08 01:12:22 547880 ----a-r- C:\Windows\SysWow64\SZComp5.dll
    2011-12-08 01:12:22 482344 ----a-r- C:\Windows\SysWow64\SZBase5.dll
    2011-12-08 01:12:22 457768 ----a-r- C:\Windows\SysWow64\IS3DBA5.dll
    2011-12-08 01:12:22 30248 ----a-r- C:\Windows\SysWow64\IS3XDat5.dll
    2011-12-08 01:12:22 24616 ----a-r- C:\Windows\SysWow64\SZIO5.dll
    2011-12-08 01:12:22 134184 ----a-r- C:\Windows\SysWow64\IS3HTUI5.dll
    2011-12-08 01:12:20 740392 ----a-r- C:\Windows\SysWow64\IS3Base5.dll
    2011-12-08 01:12:20 392232 ----a-r- C:\Windows\SysWow64\IS3UI5.dll
    2011-12-08 01:12:20 232488 ----a-r- C:\Windows\SysWow64\IS3Win325.dll
    2011-12-08 01:12:20 105512 ----a-r- C:\Windows\SysWow64\IS3Inet5.dll
    2011-12-08 01:12:20 101416 ----a-r- C:\Windows\SysWow64\IS3Svc5.dll
    .
    ============= FINISH: 10:05:46.76 ===============
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 12/8/2010 2:44:03 PM
    System Uptime: 3/1/2012 9:37:55 AM (1 hours ago)
    .
    Motherboard: Dell Inc. | | 08VFX1
    Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz | U2E1 | 919/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 218 GiB total, 167.626 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    Description: Sftfs
    Device ID: ROOT\LEGACY_SFTFS\0000
    Manufacturer:
    Name: Sftfs
    PNP Device ID: ROOT\LEGACY_SFTFS\0000
    Service: Sftfs
    .
    Class GUID:
    Description:
    Device ID: ROOT\NET\0001
    Manufacturer:
    Name:
    PNP Device ID: ROOT\NET\0001
    Service:
    .
    ==== System Restore Points ===================
    .
    RP240: 2/17/2012 6:16:24 PM - Windows Modules Installer
    RP241: 2/17/2012 7:20:30 PM - StopZILLA! Restore Point.
    RP242: 2/18/2012 5:22:03 AM - StopZILLA! Restore Point.
    RP243: 2/18/2012 5:29:21 AM - Windows Modules Installer
    RP244: 2/21/2012 12:19:38 PM - Windows Update
    RP245: 2/21/2012 12:42:45 PM - Windows Modules Installer
    RP246: 2/24/2012 7:20:32 PM - StopZILLA! Restore Point.
    RP247: 2/25/2012 5:24:47 AM - StopZILLA! Restore Point.
    RP248: 2/28/2012 10:50:37 AM - Windows Update
    RP249: 2/29/2012 5:12:07 PM - StopZILLA! Restore Point.
    RP250: 2/29/2012 5:21:10 PM - Installed Dell Resource CD.
    RP251: 2/29/2012 5:23:16 PM - Installed Java(TM) 6 Update 16 (64-bit)
    RP252: 2/29/2012 5:36:59 PM - Restore Operation
    RP253: 2/29/2012 5:49:31 PM - StopZILLA! Restore Point.
    RP254: 2/29/2012 5:53:14 PM - Windows Update
    RP255: 3/1/2012 8:38:02 AM - Installed SpyHunter
    .
    ==== Installed Programs ======================
    .
    Active Desktop Calendar 7.95
    Adobe Flash Player 11 ActiveX
    Adobe Photoshop 7.0
    Adobe Reader 9.1.2
    Advanced Audio FX Engine
    Amazon MP3 Downloader 1.0.12
    Amazon Unbox Video
    Apple Application Support
    Apple Software Update
    Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
    AudibleManager
    Bulk Image Resizer
    Cozi
    D3DX10
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell DataSafe Online
    Dell Dock
    Dell Getting Started Guide
    Dell Home Systems Service Agreement
    Dell Webcam Central
    Eusing Free Registry Cleaner
    Google Chrome
    GoToAssist 8.0.0.514
    GPL Ghostscript Lite 8.70
    HP Deskjet 3000 J310 series Help
    HP Photo Creations
    HP Update
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    Internet Explorer
    IrfanView (remove only)
    Java Auto Updater
    Java(TM) 6 Update 29
    Malwarebytes Anti-Malware version 1.60.1.1000
    Media Control
    Microsoft Office 2010
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Mozilla Firefox 10.0.2 (x86 en-US)
    Mozilla Thunderbird (3.1.11)
    MSVCRT
    Octoshape add-in for Adobe Flash Player
    Opera 11.51
    QuickTime
    Realtek High Definition Audio Driver
    Roxio Burn
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
    Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft Visio Viewer 2010 (KB2597170) 32-Bit Edition
    Skype Toolbars
    Skype™ 4.2
    STOPzilla
    System Checkup 3.0
    Uninstall Startup Inspector
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2494150)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update Installer for WildTangent Games App
    WildTangent Games
    WildTangent Games App (Dell Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    .
    ==== Event Viewer Messages From Past Week ========
    .
    3/1/2012 9:53:09 AM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{CEFC6D95-F736-4986-9F10-CB256CE36549} because another computer on the network has the same name. The server could not start.
    3/1/2012 9:53:09 AM, Error: NetBT [4321] - The name "SALLY-PC :20" could not be registered on the interface with IP address 10.0.0.3. The computer with the IP address 10.0.0.2 did not allow the name to be claimed by this computer.
    3/1/2012 9:53:09 AM, Error: NetBT [4321] - The name "SALLY-PC :0" could not be registered on the interface with IP address 10.0.0.3. The computer with the IP address 10.0.0.2 did not allow the name to be claimed by this computer.
    3/1/2012 9:41:00 AM, Error: Service Control Manager [7001] - The MBAMService service depends on the MBAMProtector service which failed to start because of the following error: The system cannot find the file specified.
    3/1/2012 9:41:00 AM, Error: Service Control Manager [7000] - The MBAMProtector service failed to start due to the following error: The system cannot find the file specified.
    3/1/2012 9:39:40 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
    3/1/2012 9:38:52 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: is3srv
    3/1/2012 9:38:41 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
    3/1/2012 9:38:37 AM, Error: Service Control Manager [7001] - The Application Virtualization Client service depends on the Sftfs service which failed to start because of the following error: A device attached to the system is not functioning.
    3/1/2012 9:38:37 AM, Error: Service Control Manager [7000] - The Sftfs service failed to start due to the following error: A device attached to the system is not functioning.
    3/1/2012 9:38:32 AM, Error: Microsoft-Windows-Eventlog [22] - The event logging service encountered an error while initializing publishing resources for channel DebugChannel. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
    3/1/2012 9:38:02 AM, Error: Application Popup [1060] - \??\C:\Windows\SysWow64\drivers\fanio.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
    3/1/2012 9:19:26 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
    2/29/2012 5:51:07 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
    2/28/2012 10:46:27 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
    2/24/2012 3:22:27 PM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
    .
    ==== End Of File ===========================
  2. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==================================================================

    I don't see any AV program running.
    Install ONE of these:
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
    - free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
    - free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
    Update, run full scan, report on any findings.

    ===================================================================

    Uninstall Eusing Free Registry Cleaner.
    Registry cleaners/optimizers are not recommended for several reasons:

    • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

      The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
    • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
    • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
    • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
    • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
    Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


    =================================================================

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ===================================================================

    Download Bootkit Remover to your desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
  3. sallellen

    sallellen Newcomer, in training Topic Starter

    Installed Avast.
    Uninstalled Eusing.
    Downloaded aswMBR.
    Did a full scan but there was no "Save log."
    Here are the results (I think):
    Disk Q: Boot Record Error: Incorrect function (1)
    C:\Program Files (x86)\...|>DataSafe_Green.ico Error: Archive is password protected. (42056)
    C:\Program Files (x86)\...|>diff_000001.dif Error: Archive is password protected. (42056)
    C:\Program Files (x86)\...|>IRIMG.BMP Error: Archive is password protected. (42056)
    C:\Program Files (x86)\...|>IRIMG.JPG Error: Archive is password protected. (42056)
    Q:\ Error: Incorrect function (1)

    And the Bootkit:

    Bootkit Remover
    (c) 2009 Esage Lab
    www.esagelab.com

    Program version: 1.2.0.1
    OS Version: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601)
    , 64-bit

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000003`afdf9a00

    Size Device Name MBR Status
    --------------------------------------------
    232 GB \\.\PhysicalDrive0 Controlled by rootkit!

    Boot code on some of your physical disks is hidden by a rootkit.
    To disinfect the master boot sector, use the following command:
    remover.exe fix <device_name>
    To inspect the boot code manually, dump the master boot sector:
    remover.exe dump <device_name> [output_file]


    Done;
    Press any key to quit...

    I also didn't get an MBR.dat file on my desktop. I don't know what I did wrong on that front. Thanks for your help.
  4. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Download TDSSKiller and save it to your desktop.
    • Extract (unzip) its contents to your desktop.
    • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    • If an infected file is detected, the default action will be Cure, click on Continue.
    • If a suspicious file is detected, the default action will be Skip, click on Continue.
    • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
    • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  5. sallellen

    sallellen Newcomer, in training Topic Starter

    Downloaded TDSSkiller, both a zipped and unzipped version, neither will run.
  6. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Please download and run ListParts by Farbar (for 32-bit system) to your desktop.

    Please download and run ListParts64 by Farbar (for 64-bit system) to your desktop.

    Click on Scan button.

    Scan result will open in Notepad.
    Post it in your next reply.
  7. sallellen

    sallellen Newcomer, in training Topic Starter

    ListParts by Farbar Version: 29-02-2012
    Ran by sally (administrator) on 01-03-2012 at 14:53:27
    Windows 7 (X64)
    Running From: C:\Users\sally\Downloads
    Language: 0409
    ************************************************************

    ========================= Memory info ======================

    Percentage of memory in use: 52%
    Total physical RAM: 3892.5 MB
    Available physical RAM: 1864.74 MB
    Total Pagefile: 7783.2 MB
    Available Pagefile: 5850.53 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.9 MB

    ======================= Partitions =========================

    1 Drive c: (OS) (Fixed) (Total:218.13 GB) (Free:166.93 GB) NTFS
    4 Drive y: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:7.49 GB) NTFS ==>[System with boot components (obtained from reading drive)]

    Disk ### Status Size Free Dyn Gpt
    -------- ------------- ------- ------- --- ---
    Disk 0 Online 232 GB 8 MB

    Partitions of Disk 0:
    ===============

    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 OEM 101 MB 31 KB
    Partition 2 Primary 14 GB 101 MB
    Partition 3 Primary 218 GB 14 GB

    ======================================================================================================

    Disk: 0
    Partition 1
    Type : DE
    Hidden: Yes
    Active: No

    There is no volume associated with this partition.

    ======================================================================================================

    Disk: 0
    Partition 2
    Type : 07
    Hidden: No
    Active: Yes

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 1 RECOVERY NTFS Partition 14 GB Healthy System (partition with boot components)

    ======================================================================================================

    Disk: 0
    Partition 3
    Type : 07
    Hidden: No
    Active: No

    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 2 C OS NTFS Partition 218 GB Healthy Boot

    ======================================================================================================
    ==========================================================
    TDL4: custom:26000022


    ****** End Of Log ******
  8. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Download the FixTDSS.exe

    Save the file to your Windows desktop.
    Close all running programs.
    If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
    Double-click the FixTDSS.exe file to start the removal tool.
    Click Start to begin the process, and then allow the tool to run.
    OK any security prompts.
    Restart the computer when prompted by the tool.
    After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
    If you are running Windows XP, re-enable System Restore.
  9. sallellen

    sallellen Newcomer, in training Topic Starter

    Infected MBR detected.
  10. sallellen

    sallellen Newcomer, in training Topic Starter

    IT"S FIXED!!!!!!!
    Thank you so much!
  11. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Very well.

    See if you can run aswMBR now.
     
  12. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    We posted at the same time so read my previous reply.

    Good news :)
  13. sallellen

    sallellen Newcomer, in training Topic Starter

    Yes, MBR works now.
  14. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    I need a log from it.
  15. sallellen

    sallellen Newcomer, in training Topic Starter

    aswMBR version 0.9.9.1649 Copyright(c) 2011 AVAST Software
    Run date: 2012-03-01 15:13:39
    -----------------------------
    15:13:39.602 OS Version: Windows x64 6.1.7601 Service Pack 1
    15:13:39.602 Number of processors: 2 586 0x2505
    15:13:39.603 ComputerName: SALLY-PC UserName: sally
    15:13:40.948 Initialize success
    15:13:41.041 AVAST engine defs: 12030101
    15:13:48.090 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    15:13:48.097 Disk 0 Vendor: TOSHIBA_ GJ00 Size: 238475MB BusType: 3
    15:13:48.161 Disk 0 MBR read successfully
    15:13:48.168 Disk 0 MBR scan
    15:13:48.176 Disk 0 Windows VISTA default MBR code
    15:13:48.184 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 101 MB offset 63
    15:13:48.201 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 208845
    15:13:48.226 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 223363 MB offset 30928845
    15:13:48.261 Disk 0 scanning C:\Windows\system32\drivers
    15:13:57.692 Service scanning
    15:14:32.051 Modules scanning
    15:14:32.072 Disk 0 trace - called modules:
    15:14:32.163 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    15:14:32.175 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004b5e790]
    15:14:32.187 3 CLASSPNP.SYS[fffff88001b5a43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80049e7050]
    15:14:32.840 AVAST engine scan C:\Windows
    15:14:34.751 AVAST engine scan C:\Windows\system32
    15:17:43.520 AVAST engine scan C:\Windows\system32\drivers
    15:17:54.151 AVAST engine scan C:\Users\sally
    15:21:02.396 AVAST engine scan C:\ProgramData
    15:22:58.578 Scan finished successfully
    15:31:16.828 Disk 0 MBR has been saved successfully to "C:\Users\sally\Desktop\MBR.dat"
    15:31:16.844 The log file has been saved successfully to "C:\Users\sally\Desktop\aswMBR.txt"


    aswMBR version 0.9.9.1649 Copyright(c) 2011 AVAST Software
    Run date: 2012-03-01 15:13:39
    -----------------------------
    15:13:39.602 OS Version: Windows x64 6.1.7601 Service Pack 1
    15:13:39.602 Number of processors: 2 586 0x2505
    15:13:39.603 ComputerName: SALLY-PC UserName: sally
    15:13:40.948 Initialize success
    15:13:41.041 AVAST engine defs: 12030101
    15:13:48.090 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    15:13:48.097 Disk 0 Vendor: TOSHIBA_ GJ00 Size: 238475MB BusType: 3
    15:13:48.161 Disk 0 MBR read successfully
    15:13:48.168 Disk 0 MBR scan
    15:13:48.176 Disk 0 Windows VISTA default MBR code
    15:13:48.184 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 101 MB offset 63
    15:13:48.201 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 208845
    15:13:48.226 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 223363 MB offset 30928845
    15:13:48.261 Disk 0 scanning C:\Windows\system32\drivers
    15:13:57.692 Service scanning
    15:14:32.051 Modules scanning
    15:14:32.072 Disk 0 trace - called modules:
    15:14:32.163 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    15:14:32.175 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004b5e790]
    15:14:32.187 3 CLASSPNP.SYS[fffff88001b5a43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80049e7050]
    15:14:32.840 AVAST engine scan C:\Windows
    15:14:34.751 AVAST engine scan C:\Windows\system32
    15:17:43.520 AVAST engine scan C:\Windows\system32\drivers
    15:17:54.151 AVAST engine scan C:\Users\sally
    15:21:02.396 AVAST engine scan C:\ProgramData
    15:22:58.578 Scan finished successfully
    15:31:16.828 Disk 0 MBR has been saved successfully to "C:\Users\sally\Desktop\MBR.dat"
    15:31:16.844 The log file has been saved successfully to "C:\Users\sally\Desktop\aswMBR.txt"
  16. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Very good :)

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  17. sallellen

    sallellen Newcomer, in training Topic Starter

    Windows quit working so I'm unable to do anything. UGH.
  18. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    I'm not there so you have to to give me much more details.
  19. sallellen

    sallellen Newcomer, in training Topic Starter

    I got a blue screen with a bunch of words that I didn't have a chance to read.

    I got a black screen asking to Start Windows Normally or Launch the repair thing which I did. That ran for over 20 minutes. The window says: Startup Repair. Your computer was unable to start. Startup Repair is checking your system for problems...
    That didn't fix it.
  20. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Try safe mode.
  21. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    BTW, did Combofix run at all?
Topic Status:
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