Hello, My name is Jay, and I'm posting here looking for some help with fixing a computer that a friend gave to me to see what I could do with it. As per the title of the Forum Post, it is infected with some sort of virus/malware. I was able to get Malwarebytes to update through safe mode, but I cannot update AVG AV, or run Kaspersky's Online scanner. I have briefly messed with the programs that you mention in you fix for most virus problems but, I'm not that versed in reading the output logs or know exactly what I'm looking for. If/after I get a reply I will post logs specified and hopefully we can go from there. Thanks for you time and consideration in this matter.