Blue screen on Shutdown Stop: 0x00000050

By allsigns
May 23, 2006
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  1. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    i think im worried as my drive wouldnt work one day when i put it on and it had a missing pagefile.sys and i couldnt put one back just wouldnt have it, just worried its gonna do the same, im off home for the weekend now, so i will give it a try on tuesday and let you know how i get on... thanks so much for your help :)
  2. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    Hi nork, thanks for ya help, the links did load in the end, just had a slight down time, although the contents didnt help, but thanks anyway :)
  3. nork

    nork TechSpot Maniac Posts: 631

    Like i said, lol, i was only here til someone else came along that knew what they were doing with this. I dont know much about these dumps.
    When i saw altheman step in i was glad to see you getting better advice and help with this issue.
    I am better at hardware stuff than some of this software stuff, i need to learn more. It's places like this that help one learn.
  4. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    Hi Altheman

    ok i done the pagefile set it to no page file, but i cant find the Pagefile.sys file to delete! any idears where it is? when you shutdown i noticed before it does the blue screen it says "saving settings" and then boom the DSOD
  5. altheman

    altheman Newcomer, in training Posts: 541

    the pagefile isnt shown by default. to see it, you have to goto Folder Options->View->select Show Hidden Files and Show protected files and click ok to the warning prompt.

    After you delete pagefile.sys, then change the folder options view setting back to hide Hidden and Protected OS Files.

    You should then be able to see the file on the root of your HD.

    NOTE: DO NOT delete any other hidden file, only pagefile.sys.

    If that doesnt fix it, then it could be a problem with the registry not being able to save your settings.
  6. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    Thanks altheman thought i had put the show hiddon files on, may be it was on already and i turned it off,!! ill give it another go, will deleting it make a differance? how would i soort out the registry? or is this looking like a reload jobby??
  7. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    I still cant find the dame file anywhere!! evan running a surch on it still no joy!! ruff idea of where it would be? sorry to be a pain :rolleyes:
  8. altheman

    altheman Newcomer, in training Posts: 541

    Maybe its already deleted by itself after you turned off the pagefile. Now try renabling it and see if the probs stop.
  9. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    Nop still nothing, although the long stop code some of the code has changed from 0x8054a51a to 0x8054a343 ?
  10. altheman

    altheman Newcomer, in training Posts: 541

    Post the latest minidump and i'll see cause of the problem has changed.
  11. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    ok thanks here goes...

    i really appreciate all your help thanks so much, i also downloaded a reg checker and when its going through a deep clean it throwes up the same blue screen!!
     
  12. altheman

    altheman Newcomer, in training Posts: 541

    The crash was caused a "PAGE_FAULT_IN_NONPAGED_AREA." It also says Memory corruption.

    i've no clue whats causing these crashes. Maybe someone more experianced will be able to help :(.
  13. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    its driving me MAD, i changed the memory, put the HDD into an identical pc (to eleiminate the mobo and the Cpu etc) how can i talk to more people as you and nork are the only really helpfull people that have contacted me!! :(
    thanks so much for your help have a nice day kelly :wave:
  14. nork

    nork TechSpot Maniac Posts: 631

    Hang in there, someone else will come around. If not, start a new thread.
    Im sorry i cant help you much more. My guess would be bad ram, but you have already put in more ram.
    Only thing i can suggest is to test each ram stick, one at a time, using memtest. You can google memtest and download it free.
    But you may have already done this?
    If you havent then i would suggest you do so, could be all this ram is bad for your pc only. Some mobos are very touchy about what ram they take, you know!

    Re-enable hidden files and see if you can find your pagefile.sys on your c drive. Just to make sure you now have one, which I am sure you do.
  15. nork

    nork TechSpot Maniac Posts: 631

    I have read your thread over again. Something i missed. You said you not only changed your ram (memory sticks) but also the mobo (motherboard).
    When you changed the mobo did you leave the hard drive as is or did you start from scratch? Although you can sometimes get away with swapping out a very similar mobo you are best to start from scratch, including a fresh install of your operating system (os).
    I dont think you ever gave us a list of your pc components, which you should.
    I wish i could read those dumps but i dont seem to have a way to do that.
    Perhaps someone can tell me how to do that in a pm?
    thanks
  16. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    Hi Nork, i have now put our sys spec on the first post, we had another pc here the same, other than the hard drive size, but the swap didnt really help, we still had the same problem, we havent done a re-install as its our accounts pc and its hard to get near it to work on...

    im sure its something in his desktop, cause if i log in to Administrator there is no problem, so it must be something in his one!! i done a dirver verifiy with no problems, win updates etc, scandisk, memtest, swaped ram, but i just cant think what it could be!! :confused: the pagefile.sys was no joy either!! wish i could just through the dam thing out the window!!

    if some one send you a PM on how to read mini dumps would you be so kind as to forward it to me?

    many thanks kelly :wave:
  17. nork

    nork TechSpot Maniac Posts: 631

    Allsigns, thanks for the post.
    The problem is that i know nothing about these dumps and dont even know how to read them.
    I took this from your first dump, ERROR_CODE: (NTSTATUS) 0xc0000005 which, as you said is old.
    I entered that in google:
    http://www.google.com/search?hl=en&q=ERROR_CODE: (NTSTATUS) 0xc0000005&btnG=Google Search

    The only thing i can say is there is a lot of entries there to look at.
    I dont know if its of any help as there is a lot to sort thru.
    I have been hoping someone else would read this thread and help you as i am not able to. Short of a complete new install you have done all that i can think of, memtest, ram swap, etc, etc. The only thing i can say is it seems that the issue seems to be software related and not hardware. Perhaps a repair of windows might fix this for you? I dont think you stated what os you are using.

    You might even want to consider starting a new thread. I can refrain from posting and someone may read your new thread and help you out. That may be the best help i can give you as someone looking at this might get the idea i am working on this what with it being 3 pages now, when in fact i have been of no help at all.
  18. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    thanks for your help nork, you have been of help in eliminating, i do think its software to, the os is XP Pro and i tryed a repair the first time, but no joy, just upset the pc evan more, ended up with a boot error windows root\system32\hal.dll missing or corrupt! was a nightmare getting it back to normal, i now have to options to boot in to windows the old one and the newer one, both with the same problem, only the newer one i can go into windows!! ill post a new post fingers crossed

    thanks again kelly :wave:
  19. nork

    nork TechSpot Maniac Posts: 631

    You're welcome.
    I do think a new thread is the way to go.
    Just one thing. Did you ever take out all non-necessary parts from the pc and try running with just the basics, video, ram, hard drive? As much as i do think its software related its good to get hardware out of the picture as much as possible. It is one good method of troubleshooting. Worth a shot.
    If all is well then add one part back in and reboot a few times, let the system run a bit like that, if all is well then keep adding one part at a time.
    Since the problem hasnt been found perhaps you might want to consider doing this. Of course, you may have already done this.
  20. allsigns

    allsigns Newcomer, in training Topic Starter Posts: 42

    yes i posted it this morning, nothing has come of it yet though, thanks again
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