Blue screen on Shutdown Stop: 0x00000050

new minidumps attached, as im worried i gave you the old ones from a year ago, these 2 are for 23/5/06 (cant find the ones its done today?)

Both dumps reference "ntkrpamp.exe."

Im not sure what the problem is, but on another post here: http://www.techspot.com/vb/topic42942.html, another person had crashes with the same file.

try these suggestions:

Try running your system with just one stick of ram.

Make sure your ram is compatible with your mobo.

Try putting your ram into a different dimm slot.

Update your video card drivers.


It could be a pagefile problem, so so this to clear and set a new pagefile:

-Open System Properties-> Advanced->Performance settings->Advanced

- Under virtual memory, click "Change"

-For all drives click "No paging file", and then "Set."

-Reboot and then change the values to what they previously were.

-Reboot again.


If that doesnt work, then im not sure what the problem is.

Hi altheman

i had already done the to list other than update the video drivers (will do that next) i saw in a forum that your not ment to fiddle with the Pagefile, so im a bit worried about doing that one, but ill give it ago.... thanks for your help... ill email you and let you know how i get on!!

sorry what do you mean by : -Reboot and then change the values to what they previously were. how do i no what the values are?do you mean put them back to the same amount before i changed them?

ok done the video drivers still no joy!!, dont know if its of any help but its a DELL SX280 bit worried about doing the no paging file bit?

im sure it wont cause problems, its only temporary, and you'll set it back to normal after reboot.

Source (Under Problems with Virtual memory)

To see the page file, you'll need to go to Folder Options->View->"Show Hidden Files" and "Show Protected OS Files."

i think im worried as my drive wouldnt work one day when i put it on and it had a missing pagefile.sys and i couldnt put one back just wouldnt have it, just worried its gonna do the same, im off home for the weekend now, so i will give it a try on tuesday and let you know how i get on... thanks so much for your help

Hi nork, thanks for ya help, the links did load in the end, just had a slight down time, although the contents didnt help, but thanks anyway

Like i said, lol, i was only here til someone else came along that knew what they were doing with this. I dont know much about these dumps.
When i saw altheman step in i was glad to see you getting better advice and help with this issue.
I am better at hardware stuff than some of this software stuff, i need to learn more. It's places like this that help one learn.

Hi Altheman

ok i done the pagefile set it to no page file, but i cant find the Pagefile.sys file to delete! any idears where it is? when you shutdown i noticed before it does the blue screen it says "saving settings" and then boom the DSOD

the pagefile isnt shown by default. to see it, you have to goto Folder Options->View->select Show Hidden Files and Show protected files and click ok to the warning prompt.

After you delete pagefile.sys, then change the folder options view setting back to hide Hidden and Protected OS Files.

You should then be able to see the file on the root of your HD.

NOTE: DO NOT delete any other hidden file, only pagefile.sys.

If that doesnt fix it, then it could be a problem with the registry not being able to save your settings.

Thanks altheman thought i had put the show hiddon files on, may be it was on already and i turned it off,!! ill give it another go, will deleting it make a differance? how would i soort out the registry? or is this looking like a reload jobby??

I still cant find the dame file anywhere!! evan running a surch on it still no joy!! ruff idea of where it would be? sorry to be a pain :rolleyes:

Maybe its already deleted by itself after you turned off the pagefile. Now try renabling it and see if the probs stop.

Nop still nothing, although the long stop code some of the code has changed from 0x8054a51a to 0x8054a343 ?

Post the latest minidump and i'll see cause of the problem has changed.

ok thanks here goes...

i really appreciate all your help thanks so much, i also downloaded a reg checker and when its going through a deep clean it throwes up the same blue screen!!

The crash was caused a "PAGE_FAULT_IN_NONPAGED_AREA." It also says Memory corruption.

i've no clue whats causing these crashes. Maybe someone more experianced will be able to help .

its driving me MAD, i changed the memory, put the HDD into an identical pc (to eleiminate the mobo and the Cpu etc) how can i talk to more people as you and nork are the only really helpfull people that have contacted me!!
thanks so much for your help have a nice day kelly :wave:

Hang in there, someone else will come around. If not, start a new thread.
Im sorry i cant help you much more. My guess would be bad ram, but you have already put in more ram.
Only thing i can suggest is to test each ram stick, one at a time, using memtest. You can google memtest and download it free.
But you may have already done this?
If you havent then i would suggest you do so, could be all this ram is bad for your pc only. Some mobos are very touchy about what ram they take, you know!

Re-enable hidden files and see if you can find your pagefile.sys on your c drive. Just to make sure you now have one, which I am sure you do.

I have read your thread over again. Something i missed. You said you not only changed your ram (memory sticks) but also the mobo (motherboard).
When you changed the mobo did you leave the hard drive as is or did you start from scratch? Although you can sometimes get away with swapping out a very similar mobo you are best to start from scratch, including a fresh install of your operating system (os).
I dont think you ever gave us a list of your pc components, which you should.
I wish i could read those dumps but i dont seem to have a way to do that.
Perhaps someone can tell me how to do that in a pm?
thanks