TechSpot

Blue screen Windows Vista

By coware
Jun 3, 2011
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  1. Hello,

    I recently had a few times the same blue screen, when i start windows again I get this information:

    Probleemhandtekening:
    Gebeurtenisnaam van probleem: BlueScreen
    Versie van besturingssysteem: 6.0.6001.2.1.0.768.3
    Landinstelling-id: 2067

    Aanvullende informatie over dit probleem:
    BCCode: 19
    BCP1: 00000020
    BCP2: D62BB000
    BCP3: D62BB908
    BCP4: 0B210400
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Bestanden die helpen bij het beschrijven van het probleem:
    C:\Windows\Minidump\Mini060211-01.dmp
    C:\Users\Frederik\AppData\Local\Temp\WER-129652-0.sysdata.xml
    C:\Users\Frederik\AppData\Local\Temp\WERC5CD.tmp.version.txt

    I have the following windows version:

    Windows Vista Home Premium
    Service Pack 1
    Fabrikant: Acer
    Model: Aspire 7730Z
    Processor: Pentium(R) Dual-Core CPA T4200 @ 2.00 GHz
    Geheugen (RAM): 3,00 GB
    Type computer: 32-bits besturingssysteem

    As i've seen in other topics it's required to add the minidump files to see what's the problem I attached the 8 minidump files who were in my minidump folder in a Zip file (I hope i did it on the right way)

    I really hope you could help me

    Regards
    Coware
     

    Attached Files:

  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    OK, first update your Intel motherboard chipset drivers, graphics drivers and make sure Avira anti virus is also up to date. Then see how it goes.

    Please post any futher memory dumps you get after doing the above.
     


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