TechSpot

Bluescreen on windows 7 on startup

By souhailium
Oct 31, 2010
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  1. Hi all,
    i'm using the French version on windows 7 Home premium, and since last Tuesday, i have several blue screens on start up. I don't have accurate knowledge on computers, so i hope u can help me to find the source of this problem.
    I'm using an HP dv-6, AMD Athlon dual-core m300 2Ghz with 4Go RAM.
    there is some of the analysis on reboot after blue screens:


    Signature du problème*:
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7600.2.0.0.768.3
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème*:
    BCCode: 1a
    BCP1: 0000000000041284
    BCP2: FFFFF900C090B001
    BCP3: 0000000000005149
    BCP4: FFFFF90000812000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Fichiers aidant à décrire le problème*:
    C:\Windows\Minidump\103110-26301-01.dmp
    C:\Users\Souhail\AppData\Local\Temp\WER-56862-0.sysdata.xml




    Signature du problème*:
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7600.2.0.0.768.3
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème*:
    BCCode: 19
    BCP1: 0000000000000003
    BCP2: FFFFFA80036596C0
    BCP3: 000000000011742C
    BCP4: FFFFFA80034596C0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Fichiers aidant à décrire le problème*:
    C:\Windows\Minidump\103110-26832-01.dmp
    C:\Users\Souhail\AppData\Local\Temp\WER-57564-0.sysdata.xml


    Signature du problème*:
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7600.2.0.0.768.3
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème*:
    BCCode: 50
    BCP1: FFFFF88004472BC8
    BCP2: 0000000000000000
    BCP3: FFFFF8000236DE17
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1




    Signature du problème*:
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7600.2.0.0.768.3
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème*:
    BCCode: 18
    BCP1: 0000000000000000
    BCP2: FFFFFA8005F86060
    BCP3: 0000000000000002
    BCP4: FFFFFA8005F896D7
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Fichiers aidant à décrire le problème*:
    C:\Windows\Minidump\103110-24429-01.dmp
    C:\Users\Souhail\AppData\Local\Temp\WER-38859-0.sysdata.xml



    Signature du problème*:
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7600.2.0.0.768.3
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème*:
    BCCode: a
    BCP1: 0000000000009010
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80002C90CB0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1




    thanks for taking time to read this .
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    When we see so many different error codes that is a strong signal that the issue might be corrupted memory.


    run memtest on your RAM.

    See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    Link: http://www.techspot.com/vb/topic62524.html


    * Get back to us with the results.
     
  3. souhailium

    souhailium TS Rookie Topic Starter

    Thanks for your help Route44.
    I'm using anotehr computer to reply, bluescreens don't even let me try to run Memtest,a dn they are random (sometimes on startup, sometimes after a while).
    My computer is still under warranty , so i think i'll send it back to repair, hope they will change RAM's if they are corrupted :)
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    Here is the thing about memtest. It engages seconds after you boot-up. You don't have to load any screen for it to work. Place the CD in the drive, reboot and it will take over.
     


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