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Browser hijacked by www.searchnu.com/406

Inactive
By Ian Mack
Mar 26, 2013
  1. Help - McAfee Internet Security does not seem to recognise this virus even on a full scan - has taken over my Google Chrome browser and alternative Microsoft Explorer and Firefox browsers too - slowing everything down and restricting access. It all started after I loaded ilivid to hear some audioclips for choir practice
    any suggestions?
     
  2. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hello, and welcome to TechSpot.


    [​IMG] Please see here for the board rules and other FAQ.

    Please feel free to introduce yourself, after you follow the steps below to get started.

    Information
    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.
    Please review the 4-Step instructions and post the logs back here for my review.

    Also, include this scan:

    Download AdwCleaner by Xplode onto your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • A logfile will automatically open after the scan has finished.
    • Please post the content of that logfile in your reply.
    • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.


    Junkware Removal Tool

    Please download Junkware Removal Tool to your desktop.
    • Warning! Once the scan is complete JRT will shut down your browser with NO warning.
    • Shut down your protection software now to avoid potential conflicts.
    • Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
    • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Copy and Paste the JRT.txt log into your next message.
     
  3. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Is this going okay so far?
     
  4. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Hello, are you still with us? Please update us with the state of your situation, so we know how to continue from here.

    We'd still like to help. Topic marked inactive, until your return.
     


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