TechSpot

BSOD after switching from comcast to AT&T & deleting Norton AntiVirus

By Ronno
Sep 3, 2011
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  1. Recently switched to AT&T U-Verse, so I removed Norton Antivirus and installed Microsoft Security Essentials. Then I saw the Dreaded Blue Screen of Death. Recieved the following error codes; BCCode:1000008e BCP1:c0000005 BCP2:f771471D BCP3:B5E69748 BCP4:00000000
    osver:5_1_2600 SP:3_0 Product:768_1

    I took in to a shop to be Diagnoised, they told me I had spyware on board and a corrupt file on hard drive. They also restored to an earlier restore date which still has norton anti on it. I ran Ad-Aware free download that removed 102 files, quarinteed 2 and put 4 on watch. Now I can start the computer with out gettin the blue screen, but it doesn't do much else...so slow to open brower I closed out after 5+ minutes.

    I welcome your thoughts :)
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Norton is notorious for leaving driver remnants behind. It is so bad that they had to create a special Removal Tool in order to make sure a system is totally free of their own software.

    Go to Norton's website and find the Removal Tool for your version. Then uninstall Norton and then use the Tool, reboot and install MS Essentials. Let us know what the outcome is.
  3. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    I was able to go online without getting the BSOD, it's just really slow. So removing Norton helped, just need to figure how to get it back to normal ref speed wise.
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Infections can cause slowness. Run MS Essentials. Also, do a search for ESET's online scanner. They make an excellent antivirus. This scanner is free and will clean any infections if found and if you give it permission to delete. Let it install the Active X. It will not interfer with MS Essentials.

    * Get back to us with the results.
  5. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    Please excuse my ignorance, but if I already have Ad-Aware installed do I still need the other two you suggested? Isn't Ad-Aware and Microsoft Essentials both Anti-Virus?
    to say another way I ran Ad-Aware last night before doing this Norton uninstall. It found and deleted 102 files, couldn't I just rerun Ad-Aware or do you prefer the two you suggested?
    Thnaks again for your help :)
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Ad-aware is a ghost of what it once was. Did you run MS Essentials? Infections can sometimes be very deep. Thus it is good diagnostic form to run several options, i.e. ESET's scanner. I would also run the free Malwarebytes. Jettison Ad-aware and use either the free version of Malwarebytes or the free version of SuperantiSpyware. Run them periodically as needed and not in real time protection.

    I'm concerned as to what Ad-aware deleted.
  7. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    Thanks for the explaination, in my attempt to install Microsoft Security Essentials my computor froze up before the download was completed. I hit control alt delete and am trying to close the programs without shutting off the computer. As much as it hurts me to waste this beautiful day in my basement working on this computer I will be here awhile longer if you have further incites to share.
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Do you have your Windows OS disk? Can you boot into Safe Mode without slowness?
  9. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    Upon startup BSOD occured again. :(
  10. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    able to get to safe mode, what option do I pick?
  11. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    I do not have the OS disk
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    If you can boot into Safe Mode then we are most likely looking at a driver issue.

    Contact AT&T and tell them that ever since switching to their product internet access has been dismal and that you never had this issue with Comcast. That should wake them up and their tech should be able to run diagnostics from their vantage point. Let us know what they say/do.
  13. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    AT&T say's it's not there problem. I started the computor this morning and it booted up, I finished installing Microsoft Security Essentials. I choose not to restart now and ran essntials full scan, or tried to. The scan froze, ?-due to windows wanting to restart to download updates. Before I shut off the computer this message was on screen; GENERIC HOST PROCESS FOR WIN32 HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
    I will wait till after 6pm tonight before resarting this computer and trying to run Essentials full scan.
  14. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    I couldn't leave it alone, started right up, downloadedSuperAntivirusSpyware, currently running quick scan. So far it has found 178 threaths most of which are from Adware...134 alone fron adware.mywebsearch/funwebproducts.
    What do I do with all these things....do delete them all? That's what I am thinking and then running the complete scan. It'll probably be Tuesday 9/6 before I hear back from you guys Thanks for all your help, and I'll keep you updated on my progress.
  15. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Mywebsearch is a pain. Good work on your part with SAS. It is a great product. Delete them. Then go to our Virus & Malware Removal forum, read and follow the updated 6 Step sticky and on that forum post the results as instructed.
  16. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    On start up today, I recieved an error message stating I have a Devise Driver Error.
    At the bottom of BSOD that appeared afterwards was this;
    atapi.sys-address F771471D base at F770A000,Data Stamp 4802539d
  17. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Next time you post please attach that minidump.
  18. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    Successfully ran Malware, included is the minidump.
    I look forward to hearing back from you.
    Ron

    Attached Files:

  19. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    Ran GMER, but failed to see option to save. I wrote down what I saw;
    Hidden Processes; 0
    " Services; 0
    Hidden Files; 0
    Hope that's helpful
  20. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    In one of my posts from three days ago I made the statement that sometimes infections can be deep. Your issue as per the Malwarebytes log is that the registry has multiple infections which is why you are experiencing so many problems. Here is my first best suggestion at this time:

    Go to our Virus and Malware Removal forum and read the Updated 6 Steps sticky. Follow the directions in the order given. Then on that forum give the results in your post. The information that they require has to be pasted in your post and not attached.

    Broni and Bobbye are top notch in what they do. You'll get excellent help. Good luck!
  21. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    here's the info from sUBs
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/1/2003 9:23:51 AM
    System Uptime: 9/6/2011 9:09:09 PM (0 hours ago)
    .
    Motherboard: Dell Computer Corp. | | 0G0728
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2793/800mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 112 GiB total, 62.149 GiB free.
    D: is CDROM ()
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP2704: 6/6/2011 4:41:43 PM - System Checkpoint
    RP2705: 6/7/2011 5:06:17 PM - System Checkpoint
    RP2706: 6/8/2011 7:09:58 PM - System Checkpoint
    RP2707: 6/9/2011 7:36:17 PM - System Checkpoint
    RP2708: 6/10/2011 8:36:22 PM - System Checkpoint
    RP2709: 6/11/2011 8:39:55 PM - System Checkpoint
    RP2710: 6/12/2011 10:06:36 PM - System Checkpoint
    RP2711: 6/13/2011 10:38:51 PM - System Checkpoint
    RP2712: 6/14/2011 11:52:27 PM - System Checkpoint
    RP2713: 6/16/2011 12:22:25 AM - System Checkpoint
    RP2714: 6/16/2011 3:01:02 AM - Software Distribution Service 3.0
    RP2715: 6/17/2011 3:45:59 AM - System Checkpoint
    RP2716: 6/18/2011 4:45:57 AM - System Checkpoint
    RP2717: 6/19/2011 10:33:13 PM - System Checkpoint
    RP2718: 6/20/2011 10:38:58 PM - System Checkpoint
    RP2719: 6/21/2011 10:44:39 PM - System Checkpoint
    RP2720: 6/22/2011 11:04:37 PM - System Checkpoint
    RP2721: 6/23/2011 11:33:38 PM - System Checkpoint
    RP2722: 6/28/2011 2:17:28 PM - System Checkpoint
    RP2723: 6/29/2011 3:00:29 AM - Software Distribution Service 3.0
    RP2724: 6/30/2011 3:00:26 AM - Software Distribution Service 3.0
    RP2725: 7/1/2011 3:25:06 AM - System Checkpoint
    RP2726: 7/5/2011 5:02:43 PM - System Checkpoint
    RP2727: 7/6/2011 5:03:18 PM - System Checkpoint
    RP2728: 7/7/2011 5:05:50 PM - System Checkpoint
    RP2729: 7/8/2011 6:03:13 PM - System Checkpoint
    RP2730: 7/9/2011 4:02:41 PM - Removed Apple Mobile Device Support
    RP2731: 7/9/2011 4:05:13 PM - Removed Apple Software Update
    RP2732: 7/9/2011 4:06:56 PM - Configured RemoteCapture Task
    RP2733: 7/9/2011 4:07:59 PM - Removed iTunes
    RP2734: 7/11/2011 5:47:49 PM - System Checkpoint
    RP2735: 7/12/2011 6:45:10 PM - System Checkpoint
    RP2736: 7/13/2011 6:48:15 PM - System Checkpoint
    RP2737: 7/14/2011 3:00:34 AM - Software Distribution Service 3.0
    RP2738: 7/15/2011 3:30:55 AM - System Checkpoint
    RP2739: 7/16/2011 3:32:33 AM - System Checkpoint
    RP2740: 7/17/2011 4:30:55 AM - System Checkpoint
    RP2741: 7/18/2011 3:33:36 PM - System Checkpoint
    RP2742: 7/19/2011 4:38:52 PM - System Checkpoint
    RP2743: 7/20/2011 4:52:24 PM - System Checkpoint
    RP2744: 7/21/2011 5:22:07 PM - System Checkpoint
    RP2745: 7/25/2011 3:14:55 PM - System Checkpoint
    RP2746: 7/26/2011 4:24:48 PM - System Checkpoint
    RP2747: 7/27/2011 4:44:12 PM - System Checkpoint
    RP2748: 7/28/2011 5:28:32 PM - System Checkpoint
    RP2749: 7/29/2011 6:28:31 PM - System Checkpoint
    RP2750: 8/1/2011 12:50:15 PM - System Checkpoint
    RP2751: 8/2/2011 1:14:55 PM - System Checkpoint
    RP2752: 8/3/2011 1:55:20 PM - System Checkpoint
    RP2753: 8/4/2011 4:20:21 PM - System Checkpoint
    RP2754: 8/5/2011 5:16:08 PM - System Checkpoint
    RP2755: 8/6/2011 6:14:50 PM - System Checkpoint
    RP2756: 8/7/2011 7:14:53 PM - System Checkpoint
    RP2757: 8/8/2011 7:16:00 PM - System Checkpoint
    RP2758: 8/9/2011 7:42:26 PM - System Checkpoint
    RP2759: 8/10/2011 3:00:37 AM - Software Distribution Service 3.0
    RP2760: 8/11/2011 3:43:42 AM - System Checkpoint
    RP2761: 8/12/2011 3:48:22 AM - System Checkpoint
    RP2762: 8/14/2011 10:35:16 PM - System Checkpoint
    RP2763: 8/15/2011 11:24:55 PM - System Checkpoint
    RP2764: 8/17/2011 12:24:59 AM - System Checkpoint
    RP2765: 8/18/2011 12:45:15 AM - System Checkpoint
    RP2766: 8/22/2011 1:44:36 PM - System Checkpoint
    RP2767: 8/22/2011 8:32:09 PM - Installed Windows Internet Explorer 8.
    RP2768: 8/22/2011 8:33:50 PM - Software Distribution Service 3.0
    RP2769: 8/24/2011 11:01:17 AM - Software Distribution Service 3.0
    RP2770: 8/25/2011 9:22:16 AM - Software Distribution Service 3.0
    RP2771: 8/29/2011 8:22:32 PM - Removed Skype™ 4.0
    RP2772: 8/31/2011 8:51:50 AM - Software Distribution Service 3.0
    RP2773: 9/1/2011 12:11:06 PM - Restore Operation
    RP2774: 9/1/2011 12:16:28 PM - Restore Operation
    RP2775: 9/1/2011 1:08:00 PM - Software Distribution Service 3.0
    RP2776: 9/2/2010 10:54:42 AM - System Checkpoint
    RP2777: 9/2/2010 11:27:14 AM - Software Distribution Service 3.0
    RP2778: 4/28/2003 1:05:03 AM - Software Distribution Service 3.0
    RP2779: 4/28/2003 1:18:22 AM - Software Distribution Service 3.0
    RP2780: 4/28/2003 2:16:07 AM - Restore Operation
    RP2781: 4/28/2003 1:49:47 AM - Installed Ad-Aware
    RP2782: 4/28/2003 1:50:10 AM - Installed Ad-Aware
    RP2783: 9/3/2011 1:24:53 PM - Software Distribution Service 3.0
    RP2784: 9/4/2011 9:27:25 AM - Software Distribution Service 3.0
    RP2785: 9/4/2011 9:40:35 AM - Software Distribution Service 3.0
    RP2786: 9/4/2011 4:04:14 PM - Software Distribution Service 3.0
    RP2787: 9/6/2011 8:47:00 AM - Software Distribution Service 3.0
    RP2788: 9/6/2011 11:21:54 AM - Software Distribution Service 3.0
    .
    ==== Installed Programs ======================
    .
    .
    7500_7600_7700_Help
    Acrobat.com
    Adobe AIR
    Adobe Atmosphere Player for Acrobat and Adobe Reader
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.1
    Adobe® Photoshop® Album Starter Edition 3.2
    APC PowerChute Personal Edition
    ArcSoft Camera Suite
    ATI Control Panel
    ATI Display Driver
    Banctec Service Agreement
    BCM V.92 56K Modem
    BPD_HPSU
    BPD_Scan
    BPDfax
    BPDSoftware
    BPDSoftware_Ini
    BufferChm
    Camera Window
    Canon Camera Window for ZoomBrowser EX
    Canon PhotoRecord
    Canon RAW Image Task for ZoomBrowser EX
    Canon RemoteCapture Task for ZoomBrowser EX
    Canon Utilities File Viewer Utility 1.3
    Canon Utilities PhotoStitch 3.1
    Canon Utilities RemoteCapture 2.7
    Canon Utilities ZoomBrowser EX
    Compatibility Pack for the 2007 Office system
    Consumer Complete Care Services Agreement
    Critical Update for Windows Media Player 11 (KB959772)
    CustomerResearchQFolder
    DAO
    Dell Digital Jukebox Driver
    Dell Networking Guide
    Dell ResourceCD
    Dell Solution Center
    Dell Support Center (Support Software)
    Destinations
    DeviceManagementQFolder
    Disc2Phone
    DocProc
    DocProcQFolder
    DVDSentry
    Easy CD Creator 5 Basic
    eSupportQFolder
    File Viewer Utility 1.3.2
    Help and Support Customization
    hotComm® CL
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Customer Participation Program 7.0
    HP Imaging Device Functions 7.0
    HP Officejet Pro All-In-One Series
    HP Photosmart Essential
    HP Solution Center 7.0
    HP Update
    HPPhotoSmartExpress
    HPProductAssistant
    InstantShareDevicesMFC
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet
    Java 2 Runtime Environment Standard Edition v1.3.0_02
    Java Auto Updater
    Java(TM) 6 Update 20
    jZip
    L7600
    Logitech Desktop Messenger
    Logitech MouseWare 9.75
    Logitech Resource Center
    Macromedia Flash Player
    Malwarebytes' Anti-Malware version 1.51.1.1800
    MarketResearch
    Microsoft .NET Framework (English)
    Microsoft .NET Framework (English) v1.0.3705
    Microsoft .NET Framework 1.0 Hotfix (KB928367)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Interactive Training
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2006
    Microsoft Money 2006 System Pack
    Microsoft National Language Support Downlevel APIs
    Microsoft Office PowerPoint Viewer 2003
    Microsoft Office XP Media Content
    Microsoft Office XP Small Business
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Modem Helper
    Mozilla Firefox (3.6.3)
    MPM
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MSXML 6 Service Pack 2 (KB973686)
    MUSICMATCH® Jukebox
    MyDVD
    OCR Software by I.R.I.S 7.0
    OLYMPUS Master 2
    OLYMPUS muvee theaterPack
    Paint Shop Pro 7
    PanoStandAlone
    PhotoStitch
    PowerDVD
    ProductContext
    QuickBooks Premier Edition 2005
    QuickTime
    RAW Image Task
    RealOne Player
    RemoteCapture 2.7.5
    RemoteCapture Task
    RTTNews DeskAlert
    Scan
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB2360131)
    Security Update for Windows Internet Explorer 7 (KB2416400)
    Security Update for Windows Internet Explorer 7 (KB2482017)
    Security Update for Windows Internet Explorer 7 (KB2497640)
    Security Update for Windows Internet Explorer 7 (KB2530548)
    Security Update for Windows Internet Explorer 7 (KB2544521)
    Security Update for Windows Internet Explorer 7 (KB2559049)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Skype™ 4.0
    SolutionCenter
    Sony Ericsson PC Suite 1.10.21
    Sound Blaster Live!
    Status
    SUPERAntiSpyware
    TD AMERITRADE StrategyDesk 3.3
    TD AMERITRADE StrategyDesk 3.4_2 (C:\Program Files\TD AMERITRADE\StrategyDesk)
    TD AMERITRADE StrategyDesk 3.5_3 (C:\Program Files\TD AMERITRADE\StrategyDesk)
    TD AMERITRADE StrategyDesk 3.6_4 (C:\Program Files\TD AMERITRADE\StrategyDesk)
    thinkorswim from TD AMERITRADE
    Toolbox
    TrayApp
    Unload
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Viewpoint Toolbar
    WebEx
    WebFldrs XP
    WebReg
    Webshots!
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage v1.3.0254.0
    Windows Imaging Component
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    Yahoo! Internet Mail
    Yahoo! Messenger
    Yahoo! Search Protection
    Yahoo! Software Update
    .
    ==== Event Viewer Messages From Past Week ========
    .
    9/1/2011 11:52:18 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 f41f3748, parameter4 00000000.
    9/1/2011 11:47:32 AM, error: ati2mtag [4] - You are running different builds of the miniport and display driver. Please use a matched pair.
    9/1/2011 11:43:05 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5510748, parameter4 00000000.
    9/1/2011 11:39:22 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the SupportSoft Sprocket Service (dellsupportcenter) service to connect.
    9/1/2011 11:39:22 AM, error: Service Control Manager [7000] - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    9/1/2011 11:38:06 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    9/1/2011 11:07:57 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.111.1134.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7604.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode
    9/1/2011 11:07:57 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    9/1/2011 10:58:50 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD cdudf_xp Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBT service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:24 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    9/1/2011 10:55:24 AM, error: ati2mtag [45062] - CRT invalid display type
    8/31/2011 8:35:49 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5294748, parameter4 00000000.
    8/31/2011 6:43:20 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5e89748, parameter4 00000000.
    8/31/2011 6:10:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
    8/30/2011 7:50:29 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5e0a748, parameter4 00000000.
    8/30/2011 7:49:09 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the DNS Client service to connect.
    8/30/2011 7:49:09 AM, error: Service Control Manager [7000] - The DNS Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    8/30/2011 7:36:04 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5abb748, parameter4 00000000.
    8/30/2011 7:24:30 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5e69748, parameter4 00000000.
    8/30/2011 7:08:09 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.
    .
    ==== End Of File ===========================
  22. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    2nd pasting;
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/1/2003 9:23:51 AM
    System Uptime: 9/6/2011 9:09:09 PM (0 hours ago)
    .
    Motherboard: Dell Computer Corp. | | 0G0728
    Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2793/800mhz
    .
    ==== Disk Partitions =========================
    .
    A: is Removable
    C: is FIXED (NTFS) - 112 GiB total, 62.149 GiB free.
    D: is CDROM ()
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP2704: 6/6/2011 4:41:43 PM - System Checkpoint
    RP2705: 6/7/2011 5:06:17 PM - System Checkpoint
    RP2706: 6/8/2011 7:09:58 PM - System Checkpoint
    RP2707: 6/9/2011 7:36:17 PM - System Checkpoint
    RP2708: 6/10/2011 8:36:22 PM - System Checkpoint
    RP2709: 6/11/2011 8:39:55 PM - System Checkpoint
    RP2710: 6/12/2011 10:06:36 PM - System Checkpoint
    RP2711: 6/13/2011 10:38:51 PM - System Checkpoint
    RP2712: 6/14/2011 11:52:27 PM - System Checkpoint
    RP2713: 6/16/2011 12:22:25 AM - System Checkpoint
    RP2714: 6/16/2011 3:01:02 AM - Software Distribution Service 3.0
    RP2715: 6/17/2011 3:45:59 AM - System Checkpoint
    RP2716: 6/18/2011 4:45:57 AM - System Checkpoint
    RP2717: 6/19/2011 10:33:13 PM - System Checkpoint
    RP2718: 6/20/2011 10:38:58 PM - System Checkpoint
    RP2719: 6/21/2011 10:44:39 PM - System Checkpoint
    RP2720: 6/22/2011 11:04:37 PM - System Checkpoint
    RP2721: 6/23/2011 11:33:38 PM - System Checkpoint
    RP2722: 6/28/2011 2:17:28 PM - System Checkpoint
    RP2723: 6/29/2011 3:00:29 AM - Software Distribution Service 3.0
    RP2724: 6/30/2011 3:00:26 AM - Software Distribution Service 3.0
    RP2725: 7/1/2011 3:25:06 AM - System Checkpoint
    RP2726: 7/5/2011 5:02:43 PM - System Checkpoint
    RP2727: 7/6/2011 5:03:18 PM - System Checkpoint
    RP2728: 7/7/2011 5:05:50 PM - System Checkpoint
    RP2729: 7/8/2011 6:03:13 PM - System Checkpoint
    RP2730: 7/9/2011 4:02:41 PM - Removed Apple Mobile Device Support
    RP2731: 7/9/2011 4:05:13 PM - Removed Apple Software Update
    RP2732: 7/9/2011 4:06:56 PM - Configured RemoteCapture Task
    RP2733: 7/9/2011 4:07:59 PM - Removed iTunes
    RP2734: 7/11/2011 5:47:49 PM - System Checkpoint
    RP2735: 7/12/2011 6:45:10 PM - System Checkpoint
    RP2736: 7/13/2011 6:48:15 PM - System Checkpoint
    RP2737: 7/14/2011 3:00:34 AM - Software Distribution Service 3.0
    RP2738: 7/15/2011 3:30:55 AM - System Checkpoint
    RP2739: 7/16/2011 3:32:33 AM - System Checkpoint
    RP2740: 7/17/2011 4:30:55 AM - System Checkpoint
    RP2741: 7/18/2011 3:33:36 PM - System Checkpoint
    RP2742: 7/19/2011 4:38:52 PM - System Checkpoint
    RP2743: 7/20/2011 4:52:24 PM - System Checkpoint
    RP2744: 7/21/2011 5:22:07 PM - System Checkpoint
    RP2745: 7/25/2011 3:14:55 PM - System Checkpoint
    RP2746: 7/26/2011 4:24:48 PM - System Checkpoint
    RP2747: 7/27/2011 4:44:12 PM - System Checkpoint
    RP2748: 7/28/2011 5:28:32 PM - System Checkpoint
    RP2749: 7/29/2011 6:28:31 PM - System Checkpoint
    RP2750: 8/1/2011 12:50:15 PM - System Checkpoint
    RP2751: 8/2/2011 1:14:55 PM - System Checkpoint
    RP2752: 8/3/2011 1:55:20 PM - System Checkpoint
    RP2753: 8/4/2011 4:20:21 PM - System Checkpoint
    RP2754: 8/5/2011 5:16:08 PM - System Checkpoint
    RP2755: 8/6/2011 6:14:50 PM - System Checkpoint
    RP2756: 8/7/2011 7:14:53 PM - System Checkpoint
    RP2757: 8/8/2011 7:16:00 PM - System Checkpoint
    RP2758: 8/9/2011 7:42:26 PM - System Checkpoint
    RP2759: 8/10/2011 3:00:37 AM - Software Distribution Service 3.0
    RP2760: 8/11/2011 3:43:42 AM - System Checkpoint
    RP2761: 8/12/2011 3:48:22 AM - System Checkpoint
    RP2762: 8/14/2011 10:35:16 PM - System Checkpoint
    RP2763: 8/15/2011 11:24:55 PM - System Checkpoint
    RP2764: 8/17/2011 12:24:59 AM - System Checkpoint
    RP2765: 8/18/2011 12:45:15 AM - System Checkpoint
    RP2766: 8/22/2011 1:44:36 PM - System Checkpoint
    RP2767: 8/22/2011 8:32:09 PM - Installed Windows Internet Explorer 8.
    RP2768: 8/22/2011 8:33:50 PM - Software Distribution Service 3.0
    RP2769: 8/24/2011 11:01:17 AM - Software Distribution Service 3.0
    RP2770: 8/25/2011 9:22:16 AM - Software Distribution Service 3.0
    RP2771: 8/29/2011 8:22:32 PM - Removed Skype™ 4.0
    RP2772: 8/31/2011 8:51:50 AM - Software Distribution Service 3.0
    RP2773: 9/1/2011 12:11:06 PM - Restore Operation
    RP2774: 9/1/2011 12:16:28 PM - Restore Operation
    RP2775: 9/1/2011 1:08:00 PM - Software Distribution Service 3.0
    RP2776: 9/2/2010 10:54:42 AM - System Checkpoint
    RP2777: 9/2/2010 11:27:14 AM - Software Distribution Service 3.0
    RP2778: 4/28/2003 1:05:03 AM - Software Distribution Service 3.0
    RP2779: 4/28/2003 1:18:22 AM - Software Distribution Service 3.0
    RP2780: 4/28/2003 2:16:07 AM - Restore Operation
    RP2781: 4/28/2003 1:49:47 AM - Installed Ad-Aware
    RP2782: 4/28/2003 1:50:10 AM - Installed Ad-Aware
    RP2783: 9/3/2011 1:24:53 PM - Software Distribution Service 3.0
    RP2784: 9/4/2011 9:27:25 AM - Software Distribution Service 3.0
    RP2785: 9/4/2011 9:40:35 AM - Software Distribution Service 3.0
    RP2786: 9/4/2011 4:04:14 PM - Software Distribution Service 3.0
    RP2787: 9/6/2011 8:47:00 AM - Software Distribution Service 3.0
    RP2788: 9/6/2011 11:21:54 AM - Software Distribution Service 3.0
    .
    ==== Installed Programs ======================
    .
    .
    7500_7600_7700_Help
    Acrobat.com
    Adobe AIR
    Adobe Atmosphere Player for Acrobat and Adobe Reader
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.1
    Adobe® Photoshop® Album Starter Edition 3.2
    APC PowerChute Personal Edition
    ArcSoft Camera Suite
    ATI Control Panel
    ATI Display Driver
    Banctec Service Agreement
    BCM V.92 56K Modem
    BPD_HPSU
    BPD_Scan
    BPDfax
    BPDSoftware
    BPDSoftware_Ini
    BufferChm
    Camera Window
    Canon Camera Window for ZoomBrowser EX
    Canon PhotoRecord
    Canon RAW Image Task for ZoomBrowser EX
    Canon RemoteCapture Task for ZoomBrowser EX
    Canon Utilities File Viewer Utility 1.3
    Canon Utilities PhotoStitch 3.1
    Canon Utilities RemoteCapture 2.7
    Canon Utilities ZoomBrowser EX
    Compatibility Pack for the 2007 Office system
    Consumer Complete Care Services Agreement
    Critical Update for Windows Media Player 11 (KB959772)
    CustomerResearchQFolder
    DAO
    Dell Digital Jukebox Driver
    Dell Networking Guide
    Dell ResourceCD
    Dell Solution Center
    Dell Support Center (Support Software)
    Destinations
    DeviceManagementQFolder
    Disc2Phone
    DocProc
    DocProcQFolder
    DVDSentry
    Easy CD Creator 5 Basic
    eSupportQFolder
    File Viewer Utility 1.3.2
    Help and Support Customization
    hotComm® CL
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Customer Participation Program 7.0
    HP Imaging Device Functions 7.0
    HP Officejet Pro All-In-One Series
    HP Photosmart Essential
    HP Solution Center 7.0
    HP Update
    HPPhotoSmartExpress
    HPProductAssistant
    InstantShareDevicesMFC
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet
    Java 2 Runtime Environment Standard Edition v1.3.0_02
    Java Auto Updater
    Java(TM) 6 Update 20
    jZip
    L7600
    Logitech Desktop Messenger
    Logitech MouseWare 9.75
    Logitech Resource Center
    Macromedia Flash Player
    Malwarebytes' Anti-Malware version 1.51.1.1800
    MarketResearch
    Microsoft .NET Framework (English)
    Microsoft .NET Framework (English) v1.0.3705
    Microsoft .NET Framework 1.0 Hotfix (KB928367)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Interactive Training
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2006
    Microsoft Money 2006 System Pack
    Microsoft National Language Support Downlevel APIs
    Microsoft Office PowerPoint Viewer 2003
    Microsoft Office XP Media Content
    Microsoft Office XP Small Business
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Modem Helper
    Mozilla Firefox (3.6.3)
    MPM
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MSXML 6 Service Pack 2 (KB973686)
    MUSICMATCH® Jukebox
    MyDVD
    OCR Software by I.R.I.S 7.0
    OLYMPUS Master 2
    OLYMPUS muvee theaterPack
    Paint Shop Pro 7
    PanoStandAlone
    PhotoStitch
    PowerDVD
    ProductContext
    QuickBooks Premier Edition 2005
    QuickTime
    RAW Image Task
    RealOne Player
    RemoteCapture 2.7.5
    RemoteCapture Task
    RTTNews DeskAlert
    Scan
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB2360131)
    Security Update for Windows Internet Explorer 7 (KB2416400)
    Security Update for Windows Internet Explorer 7 (KB2482017)
    Security Update for Windows Internet Explorer 7 (KB2497640)
    Security Update for Windows Internet Explorer 7 (KB2530548)
    Security Update for Windows Internet Explorer 7 (KB2544521)
    Security Update for Windows Internet Explorer 7 (KB2559049)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Skype™ 4.0
    SolutionCenter
    Sony Ericsson PC Suite 1.10.21
    Sound Blaster Live!
    Status
    SUPERAntiSpyware
    TD AMERITRADE StrategyDesk 3.3
    TD AMERITRADE StrategyDesk 3.4_2 (C:\Program Files\TD AMERITRADE\StrategyDesk)
    TD AMERITRADE StrategyDesk 3.5_3 (C:\Program Files\TD AMERITRADE\StrategyDesk)
    TD AMERITRADE StrategyDesk 3.6_4 (C:\Program Files\TD AMERITRADE\StrategyDesk)
    thinkorswim from TD AMERITRADE
    Toolbox
    TrayApp
    Unload
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Viewpoint Toolbar
    WebEx
    WebFldrs XP
    WebReg
    Webshots!
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage v1.3.0254.0
    Windows Imaging Component
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    Yahoo! Internet Mail
    Yahoo! Messenger
    Yahoo! Search Protection
    Yahoo! Software Update
    .
    ==== Event Viewer Messages From Past Week ========
    .
    9/1/2011 11:52:18 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 f41f3748, parameter4 00000000.
    9/1/2011 11:47:32 AM, error: ati2mtag [4] - You are running different builds of the miniport and display driver. Please use a matched pair.
    9/1/2011 11:43:05 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5510748, parameter4 00000000.
    9/1/2011 11:39:22 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the SupportSoft Sprocket Service (dellsupportcenter) service to connect.
    9/1/2011 11:39:22 AM, error: Service Control Manager [7000] - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    9/1/2011 11:38:06 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    9/1/2011 11:07:57 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.111.1134.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7604.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode
    9/1/2011 11:07:57 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    9/1/2011 10:58:50 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD cdudf_xp Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:50 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBT service which failed to start because of the following error: A device attached to the system is not functioning.
    9/1/2011 10:58:24 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    9/1/2011 10:55:24 AM, error: ati2mtag [45062] - CRT invalid display type
    8/31/2011 8:35:49 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5294748, parameter4 00000000.
    8/31/2011 6:43:20 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5e89748, parameter4 00000000.
    8/31/2011 6:10:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
    8/30/2011 7:50:29 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5e0a748, parameter4 00000000.
    8/30/2011 7:49:09 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the DNS Client service to connect.
    8/30/2011 7:49:09 AM, error: Service Control Manager [7000] - The DNS Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    8/30/2011 7:36:04 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5abb748, parameter4 00000000.
    8/30/2011 7:24:30 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 f771471d, parameter3 b5e69748, parameter4 00000000.
    8/30/2011 7:08:09 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.
    .
    ==== End Of File ===========================
  23. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    retry of pasting from MBAM;
    Malwarebytes' Anti-Malware 1.51.1.1800
    www.malwarebytes.org

    Database version: 7636

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    9/2/2010 11:16:51 AM
    mbam-log-2010-09-02 (11-16-51).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 305202
    Time elapsed: 1 hour(s), 34 minute(s), 42 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 62
    Registry Values Infected: 2
    Registry Data Items Infected: 2
    Folders Infected: 20
    Files Infected: 20

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\TypeLib\{305C6CB1-9D31-4489-881D-5A8E2DC3FE14} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{E79B1445-DFEA-4BEF-A786-E0C0F33C863B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.Smrt-ShprCtrl.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.Smrt-ShprCtrl (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{04079851-5845-4dea-848C-3ECD647AA554} (Adware.MywaySearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{04079851-5845-4DEA-848C-3ECD647AA554} (Adware.MywaySearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{04079851-5845-4DEA-848C-3ECD647AA554} (Adware.MywaySearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{4CF088BD-BE95-40A5-BE9B-677F8683EDEA} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonA.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonA (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{6FAC4823-815E-4361-836E-46D65ED2550B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButton.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButton (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{8BCB5337-EC01-4E38-840C-A964F174255B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbInfoBand.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbInfoBand (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{911F251E-34FD-465E-B6CE-DF00FF49A6BE} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbAx.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbAx (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{F02C0AE1-D796-42C9-81E1-084D88F79B8E} (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\GnucDNA.Core (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{FE4F1649-8909-49C0-87BA-24D65120DB46} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonB.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonB (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{022C671F-6CBA-4A03-A8F9-3B3A361B235A} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{2850BDC7-2330-4E31-9FA0-88268846539A} (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{0BE385A3-85A5-4722-B677-68DAE891FF21} (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{8AD815FC-607B-419F-8B70-D345A507A54E} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{90F62EF7-58D1-4E8E-BB3E-CFB10BA9E47B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\MyWaySearchAssistant.Auxiliary (Adware.MyWaySearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\MyWaySearchAssistant.Auxiliary.1 (Adware.MyWaySearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWaySearchAssistant (Adware.MyWaySearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{0494D0D9-F8E0-41AD-92A3-14154ECE70AC} (Adware.MywaySearch) -> Value: {0494D0D9-F8E0-41AD-92A3-14154ECE70AC} -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{0494D0D9-F8E0-41AD-92A3-14154ECE70AC} (Adware.MywaySearch) -> Value: {0494D0D9-F8E0-41AD-92A3-14154ECE70AC} -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    c:\documents and settings\ron cadeau\application data\smart-shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\db (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\dwld (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\report (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\res1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\funwebproducts\screensaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\funwebproducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\MyWay (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\Bin (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\Bin\2.5.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\cs\antiphishing (Adware.SmartShopper) -> Quarantined and deleted successfully.

    Files Infected:
    c:\program files\smart-shopper\Bin\2.5.1\smrt-shpr.dll (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\streamcast\Morpheus\GnucDNA.dll (Adware.WhenU) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\my documents\downloads\flvdirect.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\my documents\downloads\smileycentralpfsetup2.3.66.5.znfox000.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\Config.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\db\Aliases.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\db\Sites.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\dwld\whitelist.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\report\aggr_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\report\send_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\documents and settings\ron cadeau\application data\smart-shopper\cs\res1\whitelist.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar\History\search3 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\Uninst.exe (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\cs\antiphishing\antiphishing.html (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\cs\antiphishing\phishalert.gif (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\cs\antiphishing\x.gif (Adware.SmartShopper) -> Quarantined and deleted successfully.
    c:\program files\smart-shopper\cs\antiphishing\xActive.gif (Adware.SmartShopper) -> Quarantined and deleted successfully.
  24. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    2nd pasting from MBAM;
    Malwarebytes' Anti-Malware 1.51.1.1800
    www.malwarebytes.org

    Database version: 7665

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    9/6/2011 3:52:11 PM
    mbam-log-2011-09-06 (15-52-11).txt

    Scan type: Quick scan
    Objects scanned: 202513
    Time elapsed: 10 minute(s), 33 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 44
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{4CF088BD-BE95-40A5-BE9B-677F8683EDEA} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonA.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonA (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{6FAC4823-815E-4361-836E-46D65ED2550B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButton.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButton (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{8BCB5337-EC01-4E38-840C-A964F174255B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbInfoBand.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbInfoBand (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{8BCB5337-EC01-4E38-840C-A964F174255B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{911F251E-34FD-465E-B6CE-DF00FF49A6BE} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbAx.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.HbAx (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{F02C0AE1-D796-42C9-81E1-084D88F79B8E} (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\GnucDNA.Core (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{FE4F1649-8909-49C0-87BA-24D65120DB46} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonB.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Smart-Shopper.IEButtonB (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{022C671F-6CBA-4A03-A8F9-3B3A361B235A} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{2850BDC7-2330-4E31-9FA0-88268846539A} (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{0BE385A3-85A5-4722-B677-68DAE891FF21} (Adware.WhenU) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{8AD815FC-607B-419F-8B70-D345A507A54E} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Interface\{90F62EF7-58D1-4E8E-BB3E-CFB10BA9E47B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\MyWaySearchAssistant.Auxiliary (Adware.MyWaySearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\MyWaySearchAssistant.Auxiliary.1 (Adware.MyWaySearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\(default) (Adware.Hotbar) -> Value: (default) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
  25. Ronno

    Ronno TS Rookie Topic Starter Posts: 27

    GMER pasting;
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-09-06 16:59:14
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden services & system hive ...

    scanning hidden registry entries ...

    scanning hidden files ...

    scan completed successfully
    hidden processes: 0
    hidden services: 0
    hidden files: 0


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