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BSOD, can't access safe mode

By prrivera07
Feb 20, 2010
  1. hi, i'm new here because i got the blue screen of death
    error message


    Stop: 0x0000007e (0x0000005, 0x8050d532, 0xf8aef3b8, 0xf8aef0b4)

    i can't boot in safe mode and i don't have a restore cd.
    i've tried everything i've read online and i don't know what else to do and i'm hoping someone else can help.

    my computer is a
    Dell Dimension 4600
    running windows xp home

    if someone knows how to fix my pc i would greatly appreciate it.
     
  2. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Do you have important data on your machine?
     
  3. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

    yes i have years worth of family pictures i can't lose them. so i dont wanna to a full system restore.

    but now when i turn off my computer and turn it on i get an error message saying

    c:\windows\system32\config\system
    the file is missing or corrupted.

    i can't get past this and i don't know what to do.
     
  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,374   +167

  5. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    If you have Windows CD...(if you don't have Windows CD, scroll down)

    1. Insert your Windows XP CD into your CD and assure that your CD-ROM drive is capable of booting the CD.
    2. Once you have booted from CD, do NOT select the option that states: Press F2 to initiate the Automated System Recovery (ASR) tool.
    You’re going to proceed until you see the following screen, at which point you will press the “R” key to enter the recovery console:

    [​IMG]

    3. After you have selected the appropriate option from step two, you will be prompted to select a valid Windows installation (typically number 1).
    Select the installation number, and hit Enter.
    If there is an administrator password for the administrator account, enter it and hit Enter (if asked for the password, and you don't know it, you're out of luck).
    You will be greeted with this screen, which indicates a recovery console at the ready:

    [​IMG]

    4. There are eight commands you must enter in sequence to repair your problem..
    NOTE. Make sure, you press Enter after each command. Make sure, all commands are exact, including "spaces".
    These commands are as follows:

    CD..
    ATTRIB -H C:\boot.ini
    ATTRIB -S C:\boot.ini
    ATTRIB -R C:\boot.ini
    del boot.ini
    BOOTCFG /Rebuild


    Note about the above command.
    BOOTCFG /REBUILD command which searches for pre-existing installations of Windows XP and rebuilds sundry essential components of the Windows operating system, recompiles the BOOT.INI file and corrects a litany of common Windows errors.
    It is very important that you do one or both of the following two things:
    A.) Every Windows XP owner must use /FASTDETECT as OS Load Option when the rebuild process is finalizing.
    B.) If you are the owner of a CPU featuring Intel’s XD or AMD’s NX buffer overflow protection, you must also use /NOEXECUTE=OPTIN as an OS Load Option.
    For the Enter Load Identifier portion of this command, you should enter the name of the operating system you have installed.
    If, for example, you are using Windows XP Home, you could type Microsoft Windows XP Home Edition for the identifier (it's not crucial, however what the name is, as long, as it's meaningful).
    Here is your computer screen:

    [​IMG]

    5. Following command verifies the integrity of the hard drive containing the Windows XP installation. While this step is not an essential function in our process, it’s still good to be sure that the drive is physically capable of running windows, in that it contains no bad sectors or other corruptions that might be the culprit:

    CHKDSK /R

    6. This last command writes a new boot sector to the hard drive and cleans up all the loose ends we created by rebuilding the BOOT.INI file and the system files. When the Windows Recovery Console asks you if you are Sure you want to write a new bootsector to the partition C: ? just hit “Y”, then Enter to confirm your decision:

    FIXBOOT

    7. It’s time to reboot your PC by typing
    EXIT
    and pressing Enter.

    With any luck, your PC will boot successfully into Windows XP as if your various DLL, Hive, EXE and NTLDR errors never existed.



    If you don't have Windows CD...
    Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso
    Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download
    Using Imgburn, burn rc.iso to a CD.
    Boot to the CD...let it finish loading.
    When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
    Then, follow instructions from Step #3 above.
     
  6. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

    and doing so won't erase any of my files on my hard drive?

    it will only replace missing files?
     
  7. Archean

    Archean TechSpot Paladin Posts: 6,059   +76

    Yes prrivera .. Broni has made it as easy as it could be possible for you to get on with it; goodluck
     
  8. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    As Archean said :)
    Your data will be safe.
     
  9. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

    i tried the instructions that broni gave me and when i type in the command
    CD.. comes up saying the command is not recognized.

    and

    del boot.ini comes up with the same error.
     
  10. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Instead of
    cd..
    try
    cd c:\
     
  11. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26


    ok i tried it and now i have an error saying

    <windows root>\system32\hal.dll

    that its missing
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

    NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
     
  13. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

    also i tried bootcg /rebuild
    and i got an error

    Error: failed to successfully scan disks for Windows installations. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use Chkdsk to detect any disk errors.

    Note: this operation must complete successfully in order for the /add or /rebuild commands to be utilized.
     
  14. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Yeah, try hard drive diagnostic.
     
  15. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

    i tried the link and its not working for me.
     
  16. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,374   +167

    Strictly an IMHO thing.. and i agree that none of the fixes should over write your data... but when battling varying hard drive problems like this i find it exceedingly more comfortable to know my data is first backed up before battling seemingly "fix resistant" HD issues

    (sometimes the best precaution is remembering that the only thing 100% for sure about computers is remembering that sometimes there "ain't nuthin'" 100% for sure wrt computers :) )
     
  17. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Agreed :)

    ??
     
  18. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

  19. Broni

    Broni Malware Annihilator Posts: 47,082   +259

  20. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

  21. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Depending on what brand of hard drive you have.
     
  22. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,374   +167

    @Broni

    btw.. A warm welcome to TechSpot. And lots of good work from what i've seen of your posts since you joined :)
     
  23. Broni

    Broni Malware Annihilator Posts: 47,082   +259

    Thank you :)
     
  24. Archean

    Archean TechSpot Paladin Posts: 6,059   +76

    Do you know what is the make of your Hard Drive?

    If you don't know how to find it; download PC Wizard and check its storage applet (with the little CD icon) it will tell you the make of your HDD.
     
  25. prrivera07

    prrivera07 TS Rookie Topic Starter Posts: 26

    it say wdc 160 which i'm assuming is western digital...
    ive tried the drive diagnostic and it says it passes.
    i'm a little lost.

    i getting the boot.ini fille is missing or corrupt
    and <windows root>\system32\hal.dll
    is missing also to please re-install a copy of the above file
     
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