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BSOD Windows XP Multiple Computers

By ericcumbee
Dec 27, 2007
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  1. We are running Windows XP SP2 in an AD Environment we are getting blue screens on computers we deployed with a standard image for a specific business function. it seems to do it randomly, but mainly on powerup and returning from sleep mode. i have isolated a common System Error event in the logs of the computers that are crashing.

    Error code 00000019, parameter1 00000020, parameter2 8635bc18, parameter3 8635bc38, parameter4 0a04000e.
  2. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    This is a software problem as it occurs at multiple computers. You have to zip 5 to 6 minidumps and attach them here.

    Software which has known problem for bugcheck 19
    icfwdm.sys
    Klpid (anti-hacker)
    nVidia Firewall
    WDMCAPI (modem driver)
    css-dvp.sys
    Acronis True Image (Versions 9 - 11)
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