BSOD Windows XP Multiple Computers

By ericcumbee
Dec 27, 2007
  1. We are running Windows XP SP2 in an AD Environment we are getting blue screens on computers we deployed with a standard image for a specific business function. it seems to do it randomly, but mainly on powerup and returning from sleep mode. i have isolated a common System Error event in the logs of the computers that are crashing.

    Error code 00000019, parameter1 00000020, parameter2 8635bc18, parameter3 8635bc38, parameter4 0a04000e.
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    This is a software problem as it occurs at multiple computers. You have to zip 5 to 6 minidumps and attach them here.

    Software which has known problem for bugcheck 19
    Klpid (anti-hacker)
    nVidia Firewall
    WDMCAPI (modem driver)
    Acronis True Image (Versions 9 - 11)
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