CD Drive wont play CDs

By cozzielex
Jan 18, 2010
  1. I had a few problems recently with my CD drive, i.e. it disappeared. as mysteriously as that happened it re-appeared however now it will only play DVDs. I've tried several cds and none will play, all I hear is a bit of clicking. It also freezes my windows media player. Can anyone please help?
  2. dividebyzero

    dividebyzero trainee n00b Posts: 4,863   +1,196

  3. cozzielex

    cozzielex TS Member Topic Starter Posts: 42

    The drive is still there, its just the cd function that wont work. Itried the site you mentioned and the ms automated troubleshooting service but it didnt work.
    Someone has suggested that I uninstall the drive in device manager then it will re-install itself, is that correct?
  4. dividebyzero

    dividebyzero trainee n00b Posts: 4,863   +1,196

    If it's not a upper and lower registry filter problem then..
    Uninstalling and reinstalling could work- No promises, but it's easy enough hypothesis to test.
    I'd also check for the latest firmware revision of the drive.
  5. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,215   +154

    it could also be your cable, or the connection is not solid. particularly if its a SATA cable. they can work themselves, or be bumped loose, mostly on the motherboard connection, and it doesn't take much.I have come across this many times. (this assuming that the drive is in working order)
  6. mailpup

    mailpup TS Special Forces Posts: 6,876   +332

    That is correct. When you restart Windows, the device will automatically reinstall (assuming you haven't physically removed it, that is).
  7. cozzielex

    cozzielex TS Member Topic Starter Posts: 42

    Thanks very much guys; Dividebyzero I have downloaded the latest firmware version, do I install it on top of the older version or uninstall the latter first?
  8. dividebyzero

    dividebyzero trainee n00b Posts: 4,863   +1,196

    You just install it. I don't think there is a provision to uninstall firmware.
    On a related note. Someone with a similar problem started a thread and I did some checking around so posted my findings here
    They may be applicable in your situation
  9. cozzielex

    cozzielex TS Member Topic Starter Posts: 42

    Thanks for your help guys, I rolled up the white flag and got a new cd.
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