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[Solved] Computer under attack

Discussion in 'Virus and Malware Removal' started by Doug8765, Nov 19, 2011.

Page 1 of 3

Doug8765 TechSpot Enthusiast

Hi -
Right now there's something that is taking over my computer. Don't like to sound dramatic, but that's the truth. My screen is black but I can bring up the start menu. I keep running Malwarebytes every time I reboot, but it keeps running finding stuff every time - Trojans. When I run the system configuration program and I look in the Startup area there's it finds a winupd application from unknown that I cannot disable. When I disable it then it enables itself. When I look for it's disk location I get told that that area is empty. I keep getting requests to allow winupd1136.exe from an unknown publisher to do things to my computer, which I deny and deny. Mozilla comes up as unresponsive. My bitdefender says it is up and running.

Doug8765, Nov 19, 2011

#1
Doug8765 TechSpot Enthusiast

Hi -
I think I may have removed the winupd virus - or at least AVG did. I got a Malwarebytes quick scan to finish with nothing - that's a switch. Now I need to recover, because my computer is nearly unusable.

What do I do to recover my computer setup? The screen is black. Lots of menu items are missing from the Start menu - especially the Control panel stuff. Windows Explorer looks like all my data and documents are gone. How do I fix this?

Doug8765, Nov 19, 2011

#2
Broni Malware Annihilator
Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.

If you're stuck, or you're not sure about certain step, always ask before doing anything else.

Please refrain from running tools or applying updates other than those I suggest.

Never run more than one scan at a time.

Keep updating me regarding your computer behavior, good, or bad.

The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.

If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.

I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=============================================================

Let's see, if we can recover your missing features.
Download and run UnHide
Let me know, if it worked.

===========================================================

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.
Broni, Nov 19, 2011

#3
Doug8765 TechSpot Enthusiast

Hi Broni -
I was glad to see your name on the response.

I am currently running UnHide. I had already started the steps in the doc you pointed me to. I cannot see the Malwarebytes quick scan log - it's apparently hidden - but it came up clean. I attached the GMER log, but it was empty.

UnHide still running. Some files - on the desktop - are now visible. Encouraging.

Will keep you posted.

Doug8765, Nov 19, 2011

#4
Doug8765 TechSpot Enthusiast

BTW, I need to use a security program other than BitDefender since it will not allow a scanner to work that I need to use. BitDefender has been good and they have not bothered me with lots of spam. Any other good ones?

If this request is impertinent, just ignore.

Doug8765, Nov 19, 2011

#5
Broni Malware Annihilator

Complete as many steps as you can.
Make sure you perform one step at a time.

Broni, Nov 19, 2011

#6
Doug8765 TechSpot Enthusiast
Hi Broni -
Attached are the remaining files.
The Malwarebytes run.
The 2 files from DDS.

I got files back, but not the app buttons in the tray at the bottom of the screen. Not the Control Panel stuff. The display is still black.

I did run the UnHide a second time with the security disabled and the network unplugged.
Attached Files:
- mbam-log-2011-11-19 (18-20-46).txt
  
  File size:
  
  902 bytes
  
  Views:
  
  0
- DDS 19Nov2011.txt
  
  File size:
  
  21.7 KB
  
  Views:
  
  0
- Attach 19Nov2011.txt
  
  File size:
  
  12.5 KB
  
  Views:
  
  0
Doug8765, Nov 19, 2011

#7
Broni Malware Annihilator

Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Broni, Nov 19, 2011

#8
Doug8765 TechSpot Enthusiast

GMER log

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-20 01:23:08
Windows 6.1.7601 Service Pack 1
Running: gmer.exe

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\rdyboost\Parameters@ReadyBootPlanAge 1
Reg HKLM\SYSTEM\CurrentControlSet\services\rdyboost\Parameters@LastBootPlanUserTime ?Sat?, ?Nov ?19 ?11, 11:58:18 PM???????????????????????????????

---- EOF - GMER 1.0.15 ----

Doug8765, Nov 20, 2011

#9
Doug8765 TechSpot Enthusiast

Malwarebytes log

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8196

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/19/2011 6:20:46 PM
mbam-log-2011-11-19 (18-20-46).txt

Scan type: Quick scan
Objects scanned: 170662
Time elapsed: 2 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Doug8765, Nov 20, 2011

#10
Doug8765 TechSpot Enthusiast

DDS log

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22
Run by Doug at 22:50:02 on 2011-11-19
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8157.6419 [GMT -5:00]
.
AV: BitDefender Antivirus *Disabled/Updated* {982ADE23-275B-0766-37C5-DE01A484098E}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: BitDefender Antispyware *Disabled/Updated* {234B3FC7-0161-08E8-0D75-E573DF034333}
FW: BitDefender Firewall *Disabled* {A0115F06-6D34-063E-1C9A-77345A574EF5}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\ProgramData\FileOpen\Services\FileOpenManagerSvc64.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Windows\system32\SearchProtocolHost.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = about:blank
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.40\AVG Secure Search_toolbar.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
TB: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - No File
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - "C:\Program Files\BitDefender\BitDefender 2010\Antispam32\IEToolbar.dll"
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.40\AVG Secure Search_toolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{6E2AD852-4733-446D-8134-5F28B4CD57F2} : DhcpNameServer = 192.168.2.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.40\AVG Secure Search_toolbar.dll
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
TB-X64: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - No File
TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
TB-X64: BitDefender Toolbar: {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - "C:\Program Files\BitDefender\BitDefender 2010\Antispam32\IEToolbar.dll"
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\8.0.0.40\AVG Secure Search_toolbar.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/reader/view/?hl=en#overview-page
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B883f89f6-7458-48ef-b43b-6eda0c75989c%7D&mid=ec59c282050647d1a85e41affcf06228-888224acfe48b3ad68641d3f0c9229171fca1072&ds=AVG&v=8.0.0.40&lang=en&pr=fr&d=2011-11-19%2017%3A13%3A45&sap=ku&q=
FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff5.dll
FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff6.dll
FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff7.dll
FF - component: C:\Program Files (x86)\AVG\AVG2012\Firefox4\components\avgssff8.dll
FF - component: C:\Program Files\BitDefender\BitDefender 2010\bdaphffext\components\bdaphff2.dll
FF - component: C:\Program Files\BitDefender\BitDefender 2010\bdaphffext\components\bdaphff3.6.dll
FF - component: C:\Program Files\BitDefender\BitDefender 2010\bdaphffext\components\bdaphff3.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}\components\XPATLCOM.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\components\RadioWMPCoreGecko19.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\components\RadioWMPCoreGecko5.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\components\RadioWMPCoreGecko6.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}\components\RadioWMPCoreGecko7.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\avg@toolbar\components\toolbarhomewmp.dll
FF - component: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.81\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Doug\AppData\Local\Google\Update\1.3.21.81\npGoogleUpdate3.dll
FF - plugin: C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: C:\Users\Doug\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Doug\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;C:\Windows\system32\DRIVERS\BdfNdisf6.sys --> C:\Windows\system32\DRIVERS\BdfNdisf6.sys [?]
R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\BitDefender\Bitdefender Firewall\bdfwfpf.sys [2010-1-4 89680]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
R2 BDVEDISK;BDVEDISK;C:\Program Files\BitDefender\BitDefender 2010\bdvedisk.sys [2010-1-19 103944]
R2 FileOpenManagerSvc;FileOpenManagerSvc;C:\ProgramData\FileOpen\Services\FileOpenManagerSvc64.exe [2011-3-9 331648]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 vToolbarUpdater;vToolbarUpdater;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe [2011-11-19 246624]
R3 avchv;avchv Function Driver;C:\Windows\system32\DRIVERS\avchv.sys --> C:\Windows\system32\DRIVERS\avchv.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 BDFM;BDFM;C:\Windows\system32\DRIVERS\bdfm.sys --> C:\Windows\system32\DRIVERS\bdfm.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-19 135664]
S3 Arrakis3;BitDefender Arrakis Server;C:\Program Files\Common Files\BitDefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2009-10-19 278224]
S3 bdsandbox;bdsandbox;\??\C:\Windows\system32\drivers\bdsandbox.sys --> C:\Windows\system32\drivers\bdsandbox.sys [?]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-22 1493352]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-19 135664]
S3 Revoflt;Revoflt;C:\Windows\system32\DRIVERS\revoflt.sys --> C:\Windows\system32\DRIVERS\revoflt.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 Update Server;BitDefender Update Server v2;C:\Program Files\Common Files\BitDefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2009-10-19 278224]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2009-12-22 583640]
.
=============== Created Last 30 ================
.
2011-11-20 00:23:21 0 ----a-w- C:\Users\Doug\AppData\Local\BITB0AB.tmp
2011-11-19 22:38:02 -------- d-----w- C:\ProgramData\SecTaskMan
2011-11-19 22:37:35 -------- d-----w- C:\Program Files (x86)\Security Task Manager
2011-11-19 22:14:56 -------- d-----w- C:\Users\Doug\AppData\Roaming\AVG2012
2011-11-19 22:13:41 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2011-11-19 22:13:39 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2011-11-19 22:13:33 -------- d-----w- C:\ProgramData\Common Files
2011-11-19 22:13:21 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-11-19 22:12:42 -------- d-----w- C:\Windows\System32\drivers\AVG
2011-11-19 22:12:42 -------- d-----w- C:\ProgramData\AVG2012
2011-11-19 22:11:41 -------- d-----w- C:\Program Files (x86)\AVG
2011-11-19 22:07:35 -------- d-----w- C:\ProgramData\MFAData
2011-11-19 21:16:05 346368 ----a-w- C:\ProgramData\YFdVN365mYfZcj.exe
2011-11-19 21:12:08 24064 --sh--w- C:\Users\Doug\AppData\Local\auditpol.dll
2011-11-17 15:54:56 200976 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys
2011-11-13 20:52:50 -------- d-----w- C:\ProgramData\{83C3B2FD-37EA-4C06-A228-E9B5E32FF0B1}
2011-11-13 20:50:33 -------- d-----w- C:\Users\Doug\AppData\Local\VS Revo Group
2011-11-13 20:50:31 31800 ----a-w- C:\Windows\System32\drivers\revoflt.sys
2011-11-13 20:50:30 -------- d-----w- C:\Program Files\VS Revo Group
2011-11-13 06:45:08 -------- d-----w- C:\Users\Doug\AppData\Local\Opera
2011-11-13 06:00:55 -------- d-----w- C:\Users\Doug\AppData\Local\PackageAware
2011-11-08 20:32:10 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-08 20:32:10 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-08 20:32:01 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-08 20:31:57 3144704 ----a-w- C:\Windows\System32\win32k.sys
2011-10-27 03:46:36 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-10-26 22:38:03 -------- d-----w- C:\Users\Doug\AppData\Roaming\BitDefender
2011-10-26 22:38:03 -------- d-----w- C:\ProgramData\BitDefender
2011-10-26 22:38:03 -------- d-----w- C:\Program Files\BitDefender
2011-10-26 22:36:51 -------- d-----w- C:\Program Files (x86)\Common Files\BitDefender
2011-10-26 22:32:31 108433352 ----a-w- C:\Program Files (x86)\Mozilla Firefox\pluginsx64.exe
2011-10-26 22:32:29 176128 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msiscan.exe
2011-10-26 22:14:44 27689 ----a-w- C:\ProgramData\1319667278.bdinstall.bin
2011-10-26 22:12:57 27689 ----a-w- C:\ProgramData\1319667172.bdinstall.bin
2011-10-26 21:39:39 148729 ----a-w- C:\ProgramData\1319665086.bdinstall.bin
2011-10-26 21:38:06 23975 ----a-w- C:\ProgramData\1319665085.bdinstall.bin
2011-10-26 15:11:30 27689 ----a-w- C:\ProgramData\1319641883.bdinstall.bin
2011-10-26 03:15:21 204091 ----a-w- C:\ProgramData\1319598661.bdinstall.bin
2011-10-26 03:09:06 15844 ----a-w- C:\ProgramData\1319598543.bdinstall.bin
2011-10-26 03:02:56 166240 ----a-w- C:\ProgramData\1319598111.bdinstall.bin
2011-10-26 02:58:07 94087 ----a-w- C:\ProgramData\1319597729.bdinstall.bin
2011-10-26 02:30:35 214848 ----a-w- C:\ProgramData\1319595922.bdinstall.bin
2011-10-26 02:18:41 95205 ----a-w- C:\ProgramData\1319595405.bdinstall.bin
2011-10-26 01:54:04 -------- d-----w- C:\Program Files\Microsoft Games
2011-10-25 13:40:24 79952 ----a-w- C:\Windows\System32\drivers\bdsandbox.sys.upd
2011-10-24 18:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-10-24 15:32:40 -------- d-----w- C:\ProgramData\BDLogging
2011-10-22 23:51:50 190222 ----a-w- C:\ProgramData\1319327154.bdinstall.bin
2011-10-22 23:46:10 -------- d-----w- C:\Users\Doug\AppData\Roaming\QuickScan
2011-10-21 18:43:04 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{939D7571-E9FF-44F7-B1B3-3D6D47D5781B}\mpengine.dll
.
==================== Find3M ====================
.
2011-10-26 23:12:11 88144 ----a-w- C:\Windows\System32\drivers\BdfNdisf6.sys
2011-10-16 22:10:50 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-07 11:23:46 283728 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2011-09-13 11:30:08 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2011-09-01 19:29:14 78928 ----a-w- C:\Windows\System32\drivers\bdsandbox.sys
2011-09-01 05:24:07 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-09-01 05:17:57 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-09-01 05:12:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-09-01 02:35:59 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-08-31 21:00:50 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-08-27 05:37:49 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2011-08-27 05:37:48 331776 ----a-w- C:\Windows\System32\oleacc.dll
2011-08-27 04:26:27 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2011-08-27 04:26:27 233472 ----a-w- C:\Windows\SysWow64\oleacc.dll
.
============= FINISH: 22:50:50.63 ===============

Doug8765, Nov 20, 2011

#11
Doug8765 TechSpot Enthusiast

DDS attach log

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/22/2009 2:59:45 PM
System Uptime: 11/19/2011 10:45:41 PM (0 hours ago)
.
Motherboard: PEGATRON CORPORATION | | Eureka3
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz | CPU 1 | 2499/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 687 GiB total, 502.228 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.126 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is FIXED (FAT32) - 298 GiB total, 73.545 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: SD/MMC
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#20060413092100000&2#
Manufacturer: Generic-
Name: H:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#20060413092100000&2#
Service: WUDFRd
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: SM/xD-Picture
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.00#20060413092100000&1#
Manufacturer: Generic-
Name: G:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.00#20060413092100000&1#
Service: WUDFRd
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: Compact Flash
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.00#20060413092100000&0#
Manufacturer: Generic-
Name: F:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.00#20060413092100000&0#
Service: WUDFRd
.
Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Description: MS/MS-Pro
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.00#20060413092100000&3#
Manufacturer: Generic-
Name: I:\
PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.00#20060413092100000&3#
Service: WUDFRd
.
==== System Restore Points ===================
.
RP476: 9/17/2011 10:38:07 PM - Installed HP Support Assistant
RP477: 9/17/2011 10:41:00 PM - Windows Modules Installer
RP478: 9/17/2011 10:41:44 PM - Windows Modules Installer
RP479: 9/18/2011 3:00:10 AM - Windows Update
RP480: 9/18/2011 7:00:22 PM - Windows Backup
RP481: 9/23/2011 6:26:50 PM - Windows Update
RP482: 9/25/2011 7:00:25 PM - Windows Backup
RP483: 9/27/2011 6:23:36 AM - Windows Update
RP484: 9/28/2011 3:00:31 AM - Windows Update
RP485: 10/2/2011 7:00:25 PM - Windows Backup
RP486: 10/4/2011 7:24:40 PM - Windows Update
RP487: 10/9/2011 7:00:25 PM - Windows Backup
RP488: 10/11/2011 6:08:00 AM - Windows Update
RP489: 10/13/2011 3:00:34 AM - Windows Update
RP490: 10/16/2011 7:00:25 PM - Windows Backup
RP491: 10/17/2011 10:20:35 PM - HPSF Restore Point
RP492: 10/18/2011 3:15:10 AM - Windows Update
RP493: 10/21/2011 2:42:36 PM - Windows Update
RP494: 10/22/2011 7:38:57 PM - Removed BitDefender Internet Security 2010
RP495: 10/23/2011 7:00:24 PM - Windows Backup
RP496: 10/24/2011 3:00:10 AM - Windows Update
RP497: 10/25/2011 5:35:40 AM - Windows Modules Installer
RP498: 10/25/2011 9:53:18 PM - Windows Modules Installer
RP499: 10/26/2011 3:00:34 AM - Windows Update
RP500: 10/26/2011 5:31:24 PM - Removed HP Advisor.
RP501: 10/26/2011 5:35:23 PM - Removed SUPERAntiSpyware Free Edition
RP502: 10/26/2011 6:37:41 PM - Installed BitDefender Internet Security 2010
RP503: 10/26/2011 6:49:34 PM - Removed BitDefender Internet Security 2010
RP504: 10/26/2011 6:50:17 PM - Removed BitDefender Internet Security 2010
RP505: 10/26/2011 6:58:07 PM - Installed BitDefender Internet Security 2010
RP506: 10/30/2011 7:00:23 PM - Windows Backup
RP507: 11/6/2011 7:00:26 PM - Windows Backup
RP508: 11/9/2011 3:00:32 AM - Windows Update
RP509: 11/11/2011 3:00:31 AM - Windows Update
RP511: 11/13/2011 3:51:54 PM - Revo Uninstaller Pro's restore point - Uniblue RegistryBooster
RP513: 11/13/2011 3:54:04 PM - Revo Uninstaller Pro's restore point - LabelPrint
RP514: 11/13/2011 3:54:29 PM - Configured LabelPrint
RP516: 11/13/2011 3:55:46 PM - Revo Uninstaller Pro's restore point - Google Chrome
RP518: 11/13/2011 3:56:55 PM - Revo Uninstaller Pro's restore point - GoToMeeting 4.5.0.457
RP520: 11/13/2011 3:57:58 PM - Revo Uninstaller Pro's restore point - Microsoft SQL Server 2005 Compact Edition [ENU]
RP522: 11/13/2011 3:59:28 PM - Revo Uninstaller Pro's restore point - BitTorrentBar Toolbar
RP524: 11/13/2011 4:00:22 PM - Revo Uninstaller Pro's restore point - HijackThis 2.0.2
RP526: 11/13/2011 4:02:35 PM - Revo Uninstaller Pro's restore point - Hardware Diagnostic Tools
RP527: 11/13/2011 7:00:23 PM - Windows Backup
RP528: 11/17/2011 10:20:11 PM - HPSF Restore Point
RP529: 11/19/2011 5:11:04 PM - Installed AVG 2012
RP530: 11/19/2011 5:12:06 PM - Installed AVG 2012
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.1)
Apple Application Support
Apple Software Update
BitTorrent
Compatibility Pack for the 2007 Office system
Conduit Engine
CyberLink DVD Suite Deluxe
D3DX10
DGOControls
DirectX for Managed Code Update (Summer 2004)
FeedDemon
Fidelity Active Trader Pro®
File Splitter and Joiner (FFSJ v3.2)
FRS500
Google Chrome
Google Earth
Google Talk Plugin
Google Update Helper
Hewlett-Packard ACLM.NET v1.1.1.0
Homepage Protection
HP Customer Experience Enhancements
HP Games
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP Odometer
HP Remote Solution
HP Setup
HP Support Assistant
HP Support Information
HP Update
Java Auto Updater
Java(TM) 6 Update 22
Junk Mail filter update
LightScribe System Software
Malwarebytes' Anti-Malware version 1.51.2.1300
Mathematica 5.1 for Students
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Mozilla Firefox (3.6.24)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NTREGOPT 1.1j
OEC Chart Package 3.5
OEC Excel Add-In 3.3
OEC Market Replay 3.5
OEC RSS News Feed 3.5
OEC Trader 3.5
Opera 11.52
PictureMover
Power2Go
PowerDirector
PowerRecover
QuickTime
Realtek High Definition Audio Driver
Registry Mechanic 9.0
Security Task Manager 1.8d
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Sony Download Taxi 1.5.0.0
Stellarium 0.10.5
thinkorswim from TD AMERITRADE
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2008 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
11/19/2011 4:21:49 PM, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147467243
11/19/2011 4:21:47 PM, Error: Service Control Manager [7038] - The wscsvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
11/19/2011 4:21:47 PM, Error: Service Control Manager [7000] - The Security Center service failed to start due to the following error: The service did not start due to a logon failure.
11/19/2011 4:19:15 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
11/19/2011 4:19:15 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
11/14/2011 11:37:19 PM, Error: Service Control Manager [7034] - The BitDefender Virus Shield service terminated unexpectedly. It has done this 1 time(s).
11/13/2011 12:44:13 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
11/13/2011 12:44:13 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/13/2011 12:44:11 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
.
==== End Of File ===========================

Doug8765, Nov 20, 2011

#12
Broni Malware Annihilator
You're running two AV programs, BitDefender and AVG.
One of them has to go.
If AVG make sure to use this tool to uninstall it: http://www.avg.com/us-en/utilities

When done...

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:

On completion of the scan click "Save log", save it to your desktop and post in your next reply:

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.

Close any open browsers.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".

Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

Close any open browsers.

WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: http://www.appremover.com/
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode (How to...)

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

Double-click on the Rkill desktop icon to run the tool.

If using Vista or Windows 7 right-click on it and choose Run As Administrator.

A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

If not, delete the file, then download and use the one provided in Link 2.

If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.

Do not reboot until instructed.

If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
Broni, Nov 20, 2011

#13
Doug8765 TechSpot Enthusiast

aswMBR log

aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-11-20 02:07:44
-----------------------------
02:07:44.638 OS Version: Windows x64 6.1.7601 Service Pack 1
02:07:44.638 Number of processors: 4 586 0x170A
02:07:44.639 ComputerName: DOUGPC UserName: Doug
02:07:52.063 Initialize success
02:08:34.036 AVAST engine defs: 11111901
02:08:43.499 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
02:08:43.501 Disk 0 Vendor: ST3750528AS HP22 Size: 715404MB BusType: 3
02:08:43.510 Disk 0 MBR read successfully
02:08:43.513 Disk 0 MBR scan
02:08:43.518 Disk 0 unknown MBR code
02:08:43.521 Service scanning
02:08:46.456 Modules scanning
02:08:46.459 Disk 0 trace - called modules:
02:08:46.481 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys
02:08:46.485 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80077c3790]
02:08:46.489 3 CLASSPNP.SYS[fffff8800165143f] -> nt!IofCallDriver -> [0xfffffa800717ae40]
02:08:46.492 5 ACPI.sys[fffff88000f847a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa800717f060]
02:08:48.620 AVAST engine scan C:\Windows
02:08:50.617 AVAST engine scan C:\Windows\system32
02:10:37.207 AVAST engine scan C:\Windows\system32\drivers
02:10:49.651 AVAST engine scan C:\Users\Doug
02:13:45.616 AVAST engine scan C:\ProgramData
02:15:28.157 File: C:\ProgramData\YFdVN365mYfZcj.exe **INFECTED** Win32:FakeSysdef-JA [Trj]
02:15:29.473 Scan finished successfully
02:26:32.201 Disk 0 MBR has been saved successfully to "C:\Users\Doug\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\MBR.dat"
02:26:32.210 The log file has been saved successfully to "C:\Users\Doug\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\aswMBR 19Nov2011.txt"

Doug8765, Nov 20, 2011

#14
Doug8765 TechSpot Enthusiast

Hi Bruni -
The only reason AVG was on the computer was to try to stop the virus. It was the program that found it and deleted it. I had known what it was, but I couldn't stop it.

I just posted the aswMBR log. It listed an infected file. I closed the application after saving the log.

I will run ComboFix next.

Doug8765, Nov 20, 2011

#15
Doug8765 TechSpot Enthusiast

ComboFix log

ComboFix 11-11-19.04 - Doug 11/20/2011 2:54.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8157.6337 [GMT -5:00]
Running from: c:\users\Doug\Desktop\ComboFix.exe
AV: BitDefender Antivirus *Disabled/Updated* {982ADE23-275B-0766-37C5-DE01A484098E}
FW: BitDefender Firewall *Disabled* {A0115F06-6D34-063E-1C9A-77345A574EF5}
SP: BitDefender Antispyware *Disabled/Updated* {234B3FC7-0161-08E8-0D75-E573DF034333}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\1319598543.bdinstall.bin
c:\programdata\YFdVN365mYfZcj.exe
c:\users\Doug\AppData\Local\auditpol.dll
c:\users\Doug\AppData\Roaming\.#
c:\users\Doug\AppData\Roaming\FFSJ
c:\users\Doug\AppData\Roaming\FFSJ\FFSJ.cfg
c:\users\Doug\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
c:\users\Doug\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix
c:\users\Doug\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix\System Fix.lnk
c:\users\Doug\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix\Uninstall System Fix.lnk
c:\users\Doug\Desktop\System Fix.lnk
c:\users\Doug\g2mdlhlpx.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_COMSysApp
.
.
((((((((((((((((((((((((( Files Created from 2011-10-20 to 2011-11-20 )))))))))))))))))))))))))))))))
.
.
2011-11-20 07:59 . 2011-11-20 07:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-20 06:09 . 2011-11-20 06:29 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{939D7571-E9FF-44F7-B1B3-3D6D47D5781B}\offreg.dll
2011-11-20 00:23 . 2011-11-20 00:23 0 ----a-w- c:\users\Doug\AppData\Local\BITB0AB.tmp
2011-11-19 22:38 . 2011-11-19 22:39 -------- d-----w- c:\programdata\SecTaskMan
2011-11-19 22:37 . 2011-11-19 22:37 -------- d-----w- c:\program files (x86)\Security Task Manager
2011-11-19 22:13 . 2011-11-19 22:13 -------- d-----w- c:\programdata\Common Files
2011-11-17 15:54 . 2011-06-21 04:09 200976 ----a-w- c:\windows\SysWow64\drivers\tmcomm.sys
2011-11-13 20:52 . 2011-11-13 20:52 -------- d-----w- c:\programdata\{83C3B2FD-37EA-4C06-A228-E9B5E32FF0B1}
2011-11-13 20:50 . 2011-11-13 20:50 -------- d-----w- c:\users\Doug\AppData\Local\VS Revo Group
2011-11-13 20:50 . 2009-12-30 16:21 31800 ----a-w- c:\windows\system32\drivers\revoflt.sys
2011-11-13 20:50 . 2011-11-13 20:50 -------- d-----w- c:\program files\VS Revo Group
2011-11-13 06:45 . 2011-11-13 06:45 -------- d-----w- c:\users\Doug\AppData\Local\Opera
2011-11-13 06:45 . 2011-11-13 06:45 -------- d-----w- c:\program files (x86)\Opera
2011-11-13 06:00 . 2011-11-13 06:00 -------- d-----w- c:\users\Doug\AppData\Local\PackageAware
2011-11-08 20:32 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-08 20:32 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll
2011-11-08 20:32 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-08 20:31 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys
2011-11-01 13:03 . 2011-11-01 13:03 -------- d-----w- c:\users\Doug\AppData\Roaming\Apple Computer
2011-10-31 23:12 . 2011-10-31 23:12 -------- d-----w- c:\programdata\Apple Computer
2011-10-27 03:46 . 2011-10-27 03:46 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-10-26 22:38 . 2011-10-26 22:58 -------- d-----w- c:\programdata\BitDefender
2011-10-26 22:38 . 2011-10-26 22:38 -------- d-----w- c:\users\Doug\AppData\Roaming\BitDefender
2011-10-26 22:38 . 2011-10-26 22:38 -------- d-----w- c:\program files\BitDefender
2011-10-26 22:36 . 2011-10-26 22:36 -------- d-----w- c:\program files (x86)\Common Files\BitDefender
2011-10-26 22:32 . 2011-10-26 22:36 108433352 ----a-w- c:\program files (x86)\Mozilla Firefox\pluginsx64.exe
2011-10-26 22:32 . 2011-10-26 22:32 176128 ----a-w- c:\program files (x86)\Mozilla Firefox\msiscan.exe
2011-10-26 22:14 . 2011-10-26 22:14 27689 ----a-w- c:\programdata\1319667278.bdinstall.bin
2011-10-26 22:12 . 2011-10-26 22:12 27689 ----a-w- c:\programdata\1319667172.bdinstall.bin
2011-10-26 21:39 . 2011-10-26 21:39 148729 ----a-w- c:\programdata\1319665086.bdinstall.bin
2011-10-26 21:38 . 2011-10-26 21:38 23975 ----a-w- c:\programdata\1319665085.bdinstall.bin
2011-10-26 15:11 . 2011-10-26 15:11 27689 ----a-w- c:\programdata\1319641883.bdinstall.bin
2011-10-26 03:15 . 2011-10-26 03:15 204091 ----a-w- c:\programdata\1319598661.bdinstall.bin
2011-10-26 03:02 . 2011-10-26 03:02 166240 ----a-w- c:\programdata\1319598111.bdinstall.bin
2011-10-26 02:58 . 2011-10-26 02:58 94087 ----a-w- c:\programdata\1319597729.bdinstall.bin
2011-10-26 02:30 . 2011-10-26 02:30 214848 ----a-w- c:\programdata\1319595922.bdinstall.bin
2011-10-26 02:18 . 2011-10-26 02:18 95205 ----a-w- c:\programdata\1319595405.bdinstall.bin
2011-10-26 01:54 . 2011-10-26 01:54 -------- d-----w- c:\program files\Microsoft Games
2011-10-25 13:40 . 2011-10-25 13:40 79952 ----a-w- c:\windows\system32\drivers\bdsandbox.sys.upd
2011-10-24 18:29 . 2011-10-24 18:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29 . 2011-10-24 18:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2011-10-24 15:32 . 2011-10-24 15:32 -------- d-----w- c:\programdata\BDLogging
2011-10-22 23:51 . 2011-10-22 23:51 190222 ----a-w- c:\programdata\1319327154.bdinstall.bin
2011-10-22 23:46 . 2011-10-25 14:13 -------- d-----w- c:\users\Doug\AppData\Roaming\QuickScan
2011-10-21 18:43 . 2011-10-07 04:16 8570192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{939D7571-E9FF-44F7-B1B3-3D6D47D5781B}\mpengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-26 23:12 . 2009-10-19 21:04 88144 ----a-w- c:\windows\system32\drivers\BdfNdisf6.sys
2011-10-16 22:10 . 2011-06-15 03:44 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-01 19:29 . 2011-09-01 19:29 78928 ----a-w- c:\windows\system32\drivers\bdsandbox.sys
2011-09-01 05:24 . 2011-10-13 07:01 2309120 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 05:17 . 2011-10-13 07:01 1389056 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 05:12 . 2011-10-13 07:01 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-01 02:35 . 2011-10-13 07:01 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll
2011-09-01 02:28 . 2011-10-13 07:01 1126912 ----a-w- c:\windows\SysWow64\wininet.dll
2011-09-01 02:22 . 2011-10-13 07:01 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-08-31 21:00 . 2009-11-13 22:10 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-27 05:37 . 2011-10-13 05:23 861696 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 05:37 . 2011-10-13 05:23 331776 ----a-w- c:\windows\system32\oleacc.dll
2011-08-27 04:26 . 2011-10-13 05:23 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll
2011-08-27 04:26 . 2011-10-13 05:23 233472 ----a-w- c:\windows\SysWow64\oleacc.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-19 135664]
R3 Arrakis3;BitDefender Arrakis Server;c:\program files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe [2009-10-20 278224]
R3 bdsandbox;bdsandbox;c:\windows\system32\drivers\bdsandbox.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-19 135664]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 Update Server;BitDefender Update Server v2;c:\program files\Common Files\Bitdefender\Bitdefender Arrakis Server\bin\arrakis3.exe [2009-10-20 278224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2009-11-25 583640]
S1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;c:\windows\system32\DRIVERS\BdfNdisf6.sys [x]
S1 bdfwfpf;bdfwfpf;c:\program files\Common Files\BitDefender\BitDefender Firewall\bdfwfpf.sys [2011-10-26 89680]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 BDVEDISK;BDVEDISK;c:\program files\BitDefender\BitDefender 2010\bdvedisk.sys [2010-01-19 103944]
S2 FileOpenManagerSvc;FileOpenManagerSvc;c:\programdata\FileOpen\Services\FileOpenManagerSvc64.exe [2011-03-09 331648]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
S3 avchv;avchv Function Driver;c:\windows\system32\DRIVERS\avchv.sys [x]
S3 BDFM;BDFM;c:\windows\system32\DRIVERS\bdfm.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - FileOpenWebPublisherScreenHookDriver
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-19 22:03]
.
2011-11-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-19 22:03]
.
2011-11-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4032159327-3157157313-2726375902-1000Core.job
- c:\users\Doug\AppData\Local\Google\Update\GoogleUpdate.exe [2010-07-12 12:19]
.
2011-11-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4032159327-3157157313-2726375902-1000UA.job
- c:\users\Doug\AppData\Local\Google\Update\GoogleUpdate.exe [2010-07-12 12:19]
.
2011-11-19 c:\windows\Tasks\HPCeeScheduleForDoug.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2009-10-07 09:22]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BitDefender Antiphishing Helper 32"="c:\program files\BitDefender\BitDefender 2010\Antispam32\IEShow.exe" [2009-10-19 71152]
"BitDefender Antiphishing Helper"="c:\program files\BitDefender\BitDefender 2010\IEShow.exe" [2009-10-20 76296]
"BDAgent"="c:\program files\BitDefender\BitDefender 2010\bdagent.exe" [2011-10-26 1699152]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = about:blank
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\7q0hgche.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B883f89f6-7458-48ef-b43b-6eda0c75989c%7D&mid=ec59c282050647d1a85e41affcf06228-888224acfe48b3ad68641d3f0c9229171fca1072&ds=AVG&v=8.0.0.40&lang=en&pr=fr&d=2011-11-19%2017%3A13%3A45&sap=ku&q=
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
Toolbar-{88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
Toolbar-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
WebBrowser-{88C7F2AA-F93F-432C-8F0E-B7D85967A527} - (no file)
WebBrowser-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{83C3B2FD-37EA-4C06-A228-E9B5E32FF0B1}\bm_installer.exe
AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-4032159327-3157157313-2726375902-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-4032159327-3157157313-2726375902-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
.
**************************************************************************
.
Completion time: 2011-11-20 03:04:57 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-20 08:04
.
Pre-Run: 541,549,629,440 bytes free
Post-Run: 541,103,435,776 bytes free
.
- - End Of File - - 1B5B6DE2ADEBE4EAA367895EE51CD67C

Doug8765, Nov 20, 2011

#16
Doug8765 TechSpot Enthusiast

Hi Bruni -
If I am correct then I'm done for now and waiting on instructions.

While I am hopeful we'll get this machine working right again, please accept my thanks for your help. Thank you.

Doug8765, Nov 20, 2011

#17
Broni Malware Annihilator
You're very welcome

Combofix log looks good.

How is computer doing?

Download OTL to your Desktop.

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

Click the Scan All Users checkbox.

Under the Custom Scan box paste this in:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop

Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.

Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
Broni, Nov 20, 2011

#18
Doug8765 TechSpot Enthusiast

Status Sunday 20Nov2011 2:37 pm

Hi Broni -
The computer is stable. It is not getting worse and not getting better. I *can* start the work week like this, but it is a drag.

The screens are black, although files on the desktop show up.
The task bar does not have all my working icons. All that is there are the icons of running programs.
Good news! I just now see that the Control Panel is visible on the Start Menu. That's been not visible since late last night, but it's there now. That's big.

What's up with the aswMBR log? There was a line that said I have an infected file (right at the end):

02:15:28.157 File: C:\ProgramData\YFdVN365mYfZcj.exe **INFECTED** Win32:FakeSysdef-JA [Trj]

What follows next are the OTL logs.

Keep those hits coming!

Doug

Doug8765, Nov 20, 2011

#19
Broni Malware Annihilator

What's up with the aswMBR log? There was a line that said I have an infected file (right at the end):02:15:28.157 File: C:\ProgramData\YFdVN365mYfZcj.exe **INFECTED** Win32:FakeSysdef-JA [Trj]

Taken care of by Combofix.

not getting better

I need more details.

The screens are black

Do you mean desktop background?
If so, can you change it manually?

The task bar does not have all my working icons

More details needed.

Broni, Nov 20, 2011

#20

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